BonJour Unbreakable Hugo Coffee Press

Good morning Patricia!

Thank you for writing in!  You’ll need to contact Bon Jour at 1-800-2-BONJOUR to order parts. They are very helpful and knowledgeable so you should have no trouble getting what you need. Thanks again and have a great day!

We do have Bonjour replacement carafes available. Please call us at 888-411-5282 to place an order.

The French Press cup measurement is different than the US cup measurement. A French Press cup is 4 ounces of liquid, so in a 3-cup press, you can make 12 oz of coffee--roughly the size of a normal coffee mug. So, a 4 cup press with have a 16 oz capacity, an 8 cup press will have a 32 oz capacity, and a 12 cup press will have a 48 oz capacity. This is a uniform measurement among all French Press manufacturers.

Although we do carry replacement carafes, we unfortunately do not carry the filters at this time. You will have to contact them directly at 1-800-2-BONJOUR to purchase this item.

To brew with a French press, you will put the ground coffee and hot water in first, and let it steep for 3-4 minutes before using the plunger to separate the ground coffee from the brewed coffee. For detailed instructions on this process, please follow the link below to our article on the subject.

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For French press, any coffee will work as long as it has coarse grind! If you are grinding your own beans, make sure you set your grinder at a high or coarse setting. A drip or espresso grind will just result in a mud like substance at the bottom of your coffee cup. Also please check out the French press article on our website, the link is below.

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The best way to combat "mud" in your cup is by using a coarser ground coffee similar to the size of sea salt.  However, there will always be some sediment that seeps through.  You should also keep in mind that the standard drip coffee grind will be too fine for use with a French Press, and will create more "sludge".  For more information on brewing with a French Press, follow the link below.

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The smallest French presses we carry are 3-cup models, however, it is important to note that 3 French press "cups" are equal to 12 oz of coffee - about 1 mug’s worth. This is a standard measurement across French press manufacturers. If you’re looking for a French press that makes 1 mug of coffee, I would recommend taking a look at our 3-cup models like the Bonjour Unbreakable Hugo, Bonjour Eiffel, and Bonjour Monet. You can learn more about these French presses by clicking on the links below.

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