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The Concordia Coffee Systems 2500s is designed for moderate to high volume attended locations, and would be great in hotel lobbies, university settings, diners, or busy convenience stores. It offers 6 different drinks and 3 customizable options, creating over 30 different beverages. It also has the ability to dispense steamed milk, foamed milk, or hot water. 2 separate bean hoppers hold decaf or regular beans, while an integrated milk system provides 2 different types of milk in separate 1-gallon containers. The addition of a steam wand allows the attendant to steam and froth liquids, even while the machine is brewing. To keep the Concordia 2500s in top condition, it comes with a 1-year warranty. You can also purchase an additional customer care package that covers preventative maintenance, a year’s worth of cleaning supplies, telephone troubleshooting, and a 20% discount on the price of parts by calling our commercial sales line.
This machine is very simple to operate, so you won’t have to spend a lot of time training your employees. The touch pad has 3 sets of buttons. The attendant begins at “Step One,” selecting any combination of “extra shot,” “non-fat,” and/or “decaf.” Then, the attendant goes to “Step Two.” Here, the attendant chooses “caffe latte,” “double tall latte,” “cappuccino,” “double tall cappuccino,” “americano,” or “espresso,” and the machine automatically begins brewing. The third set of buttons is labeled “Steamed Milk Only,” “Foamed Milk Only,” and “Hot Water Only,” for automatic dispensing of the beverage. If other liquids such as soymilk or eggnog need to be foamed or steamed, a steam wand is located directly above the cup tray on the right side of the machine. Turn the knob, and steam is dispensed.
Just press the cappuccino or latte button, and the machine brews, froths and steams directly into your cup. The integrated milk system means that the refrigerator is built right into the machine, behind the right front panel, and holds 2 standard 1-gallon containers. This allows you to provide low-fat and regular milk as options for your customers. Use this straightforward milk refrigeration system to store your milk 24 hours a day.
While there is a learning curve on how to steam milk, having the ability to foam and steam your own milk is a great way to provide more beverages, such as soy chai or eggnog lattes, that other automated machines don’t allow for. (Putting soymilk or eggnog into the milk containers can clog the milk tubes.) Even better, the attendant can be foaming and steaming milk while the machine produces a drink – so if a customer wants a latte, the machine will brew the espresso as the attendant steams by hand.
The 2500s will also dispense hot water, foamed milk, and steamed milk automatically. Hot water is perfect for tea or hot cider, while foamed and steamed milk allow you to expand your menu by offering warm cereal, steamers and hot cocoa.
The 2500s must be plugged into a compatible 200-240 volt outlet, and professional installation is required. This ensures that the warranty will not be jeopardized by improper set-up, and ensures the machine’s safety. Training is included with purchase of this machine, as is programming, so you will know how to customize your drink options. However, all questions on warranty information are directed to Concordia. You should also consult with your plumber or contractor, as well as your code enforcement officer on the following installation guidelines at the time of purchase.
Installation fees are not included in the price of this machine. For installation costs, please click here.
If you would like to know a little about the many types of espresso machines we sell, this would be a good video to get you started. This video covers the machines we sell and based on your lifestyle, what you like to drink, and ease of use. It will give you an overview of different espresso machines and help you determine which one best suits to your needs.
I would watch the video and focus on a particular kind of machine—prosumer, semi-automatic, and super-automatic to decide which kind is ideal for you. Then, you can go and look at individual models to get a better idea of exactly what you want. Of course, if you narrow it down to a few espresso machines and are still undecided, give us a call and we would be glad to help!