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The best way to get acquainted with your new super automatic espresso machine is to learn the ropes from a trained professional. When you purchase the Franke Saphira On-site Install and Service Plan, not only will you receive start-up training to explain day-to-day operations, youll also learn how to program and maintain the machine. This plan also includes installation and set-up, as well at 1 year of on-site service. Youll gain piece of mind knowing that if service is needed, help is just a call away. Please note that you should always consult your plumber or contractor, as well as your code enforcement officer before installing a commercial machine. Please refer to the Installation Policy Page for more information.