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Gaggia

Gaggia Platinum Swing Up Super-Automatic Espresso Machine

On Sale! $1,049.00
Reg Price $1,349.00

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4.8 Out of 5
Platinum
Platinum $1,049.00
qty:
Availability: In Stock

This Package Includes:

  • Extended Warranty - 1 year $49.99
  • Gaggia Platinum Milk Island Automatic Milk Frother - Black $129.00
Value: $178.99

Gaggia Platinum Swing Up
Gaggia Brand by Whole Latte Love
Coffee Tech Tips: How to Solve Brew Group...
How To Use A Bypass Doser
Cup Warmers on an Espresso Machine
How To Make A Cafe Americano
Gaggia Platinum Swing Up - Introduction

Features


Gaggia’s focus on innovation optimizes the machine’s simplicity, ease of use, and most importantly, the quality of each shot of espresso. The Gaggia Platinum Swing Up Super-Automatic Espresso Machine is characterized by a user-friendly interface – a circular dial in the center works similar to an iPod click wheel, allowing you to swing your finger to select the function. Above this touch ring dial is the 24-character LCD screen, which shows your beverage options and programming choices.

Beneath the exterior lies the heavy-duty stainless steel Rapid Steam boiler system, which allows you to switch between brewing and steaming and back without the down time normally associated with warming up and cooling down. With the Rapid Steam boiler system and Gaggia Milk Island, you’re sure to have any of a menu of drinks – café americano, latte, espresso, café crema, cappuccino, café breve – whenever you want it, and how many you want. A Rapid Steam boiler system is what truly elevates the Gaggia Platinum Swing Up into the realm of high-class espresso machines.

Features & Benefits: Coffee


Click-Wheel Programming

The backlit touch ring is the center of the programming menu, and at its center is the confirmation button, signified by an icon of a coffee cup. Above the wheel is a digital LCD screen, which works to guide you through programming and functions. To the left of the wheel are two backlit buttons – the top one has the letter M above a down arrow, and brings you to the menu. The bottom button has a coffee bean icon, and is for changing the coffee dosage from 7-10.5 grams, as well as for using the bypass doser. To the right of the wheel are another two buttons. The top one shows a burst of steam and is for the steam wand, and the bottom one has a droplet of water as an icon and dispenses hot water.

Menu Options

Entering into the menu allows you to customize each of your beverages. You can set your preferences for the quantity of coffee to be brewed, coffee temperature, and pre-infusion in the “beverage settings” sub-menu. The “machine settings” sub-menu allows you to change or adjust the language, water hardness, acoustic alarms, filter alerts, rinsing, cup-warming surface, and clock settings. The other sub-menus – maintenance, energy savings, and special functions – allow for descaling, water filter adjustments, washing the brew group, entering into standby mode, and returning all functions to their factory settings.

Design

Above and to the right of the programming menu are two buttons with arrows and an icon of a coffee cup to raise and lower the cup tray. Below the cup tray buttons are the words “Gaggia Platinum Swing Up,” a design touch neither too subtle nor too over the top. Below the programming menu are the coffee dispenser and Espresso Plus System. To the left of this dispenser is the steam wand. On the right side of the machine is the on/off button as well as the door to access the brew group; since the machine is placed on a swivel base, you can rotate the machine to easily reach the back and sides.

Brewing – Double or Single?

Your machine is preset to brew an espresso coffee, short coffee, or long coffee. Use the click wheel to select your preferred drink, and then press the confirmation button once for a single shot, and twice for a double.

Rapid Steam Technology

The Rapid Steam boiler system means that you can switch back and forth between brewing and steaming, without having to wait for the machine to warm up or cool down. The Gaggia Platinum Swing uses a stainless steel boiler due to stainless steel’s durability and heat retention properties.

Grinder

The ceramic burr grinder grinds quietly, keeping your mornings peaceful. Each time you brew, the grinder grinds the amount of beans needed for the shot. The sealed plastic bean hopper holds 8.8 oz of beans, keeping them fresh – its clear plastic cover means you can monitor bean levels easily, or the machine will also let you know when you’re running low. To adjust your grind to fine, medium, or coarse, use the supplied grinder key to turn the pin located inside the grinder.

Bypass Doser

If you or one of your guests prefers a blend other than what is already in the hopper, you can use pre-ground coffee in the bypass doser. Select your beverage, and then press the coffee bean button until the pre-ground option appears on the LCD screen. Press the confirmation button, add coffee using the included measuring scoop, and press the confirmation button again to begin brewing

Espresso Plus System

The Espresso Plus System is a knob located on your coffee dispenser that allows you to adjust the body and intensity of any beverage, even while you’re brewing. Turn the knob to the left for a mild brew, leave it in the middle for a normal drink, and turn it to the right for a more intense drink.

Cup Lift

For the ultimate ease in brewing, the Gaggia Platinum Vision uses an electronic cup lift, so you can raise and lower the cup tray depending on the size of your cups. Press the top arrow to raise it and the bottom to lower it so you can fit cups of different heights under the coffee dispenser.

Stainless Steel Active Cup Warmer

The active cup warmer is located on the top of the machine towards the front. You can fit about four of your demitasse cups on it, depending on their size. The stainless steel active cup warmer pre-heats your cups; by brewing espresso into a warm cup, it loses heat less rapidly and the crema is better preserved. Use the programming menu to turn the cup warmer on or off.

Features & Benefits: Frothing and Hot Water


Pannarello Steam Wand

The Pannarello attachment makes foaming and steaming easy, even if you’re just learning. The steam wand also rotates out, giving you ultimate leverage each time you steam. Press the steam button and turn the steam knob located on the left side. The display screen will read, “brewing in progress steam” as steam is dispensed from the wand. Once you’re finished, close the knob.

Hot Water

The steam wand also dispenses hot milk for tea, an americano, or instant soup. Press the instant hot water button located under the steam button and open the steam knob. The LCD screen will read, “brewing in progress hot water” as hot water is dispensed into your waiting cup. Close the steam knob to stop the flow of water.

Gaggia Milk Island

You can froth and steam by hand using the Pannarello wand, or you can use the Gaggia Milk Island. This automatic frother connects to the Platinum Swing Up's steam system, foaming and steaming up to 13.5 oz of milk with the turn of a knob.

Features & Benefits: Care, Maintenance & Other


Water System with Aqua Prima Water Filter

The 57 oz water reservoir is removable from the back of the machine – just turn the Gaggia Platinum Swing Up on its swivel base, and pull out the reservoir like a drawer. It comes with an Aqua Prima Water Filter, which was developed to remove impurities from your tap water than can alter the taste of the espresso. When descaling is necessary, the LCD screen will alert you and guide you through the process.

Cleaning the Brew Group and Spent Grounds Box

On the right side of the Gaggia Platinum Swing Up is a service door, which you can open to access the brew group and spent coffee grounds box. The brew group can be removed and rinsed with running water – this removes coffee residue and oils, keeping your espresso tasting fresh. About once a month, a brew group cleaning cycle should also be performed by entering the programming menu, selecting maintenance, and selecting “group wash.” The spent coffee grounds box holds 14 spent portions, and the Gaggia Platinum Swing Up will alert you when it needs to be emptied and cleaned.

Included Accessories

The Gaggia Platinum Swing Up comes with an Aqua Prima water filter, ground coffee measuring scoop, water hardness test strip, grinder adjustment key, lubricant for the brew group, and power cable.

Top of Page

Gaggia Platinum Swing Up Super-Automatic Espresso Machine Blogs

3 Blogs

0

Vote

Cup Warmers

Posted By: Whole Latte Love Staff
Posted At: Jun 13, 2011 at 8:52 AM
Related Categories: Semi Automatic Espresso Machines, Super Automatic Espresso Machines
901 views

In this video I will go over the difference between a passive cup warmer and an active cup warmer. You will see that it does make a difference using a passive cup warmer versus an active cup warmer. I hope this video will be helpful. Happy Brewing!

Read Full Story

6

Vote

How To Choose An Espresso Machine

Posted By: Mark Jackson
Posted At: Feb 8, 2011 at 3:29 PM
Related Categories: Coffee Talk
18561 views

If you would like to know a little about the many types of espresso machines we sell, this would be a good video to get you started. This video covers the machines we sell and based on your lifestyle, what you like to drink, and ease of use. It will give you an overview of different espresso machines and help you determine which one best suits to your needs.

I would watch the video and focus on a particular kind of machine—prosumer, semi-automatic, and super-automatic to decide which kind is ideal for you. Then, you can go and look at individual models to get a better idea of exactly what you want. Of course, if you narrow it down to a few espresso machines and are still undecided, give us a call and we would be glad to help!

Read Full Story
2

Chance Great video. Covers the basics and really helps you find the category that fits your life. Super auto for me!

01-03-2013 12:48am |


2

Vote

Gaggia Milk Island Tips

Posted By: Daniel Moraldo
Posted At: Oct 19, 2010 at 2:17 PM
Related Categories: Accessories
1573 views

This video goes over everything that you need to know about the Gaggia Milk Island. I have used the milk island for quite some time and would like to share my tips and tricks with you. Enjoy!

Read Full Story

3 Blogs
Misc Data
Manufacturer Gaggia
Model 90900
Specifications
Dimension - Width (Inches) 12.5
Dimension - Height (Inches) 14.6
Dimension - Depth (Inches) 16.4
Weight (lbs) 21
Watts 1500
Volts 120
Housing
Housing Materials Stainless Steel/Plastic
Drip Tray Material Plastic
Drip Tray Cover Material Stainless Steel
Drip Tray Capacity (Oz) 8
Drain Line Adaptable No
Spent Coffee Capacity (Dregs Drawer) 14
Easy To Rotate Yes
Tall Legs No
Power Cord Length (Inches) 36
Cup Height
Adjustable Height Yes
High (Inches) 4.6
Low (Inches) 3.3
Frothing Wand
Material Stainless Steel
Steam Wand Style Pannarello
Wand Movement Articulating
Usable Length (Inches) 2.5
Height Off Counter (Inches) 5 Stars
Optional Cappucinotore Milk Island
Number Of Holes 1
No Burn Wand No
Optional Steam Tips Or Wands No
Water Source
Reservoir Or Plumbed Reservoir
Reservoir Capacity (Oz) 57
Reservoir Material Plastic
Reservoir Removable Yes
Water Level Visible No
Water Filter Mavea
Controls
Type Of Controls Touch Ring with Buttons
Display Type LED
Programmable Brewing Yes
Temperature Control Yes
Adjustable Coffee Dosage Yes
Coffee Dosage Quantity 7-10.5
Cup Volume Control Yes
Aroma / Flow Control Yes
Bypass Doser Yes
Pre-Infusion Yes
Low Water Warning Yes
Energy Savings Yes
Multiple Programmability Yes
Cup Warmer
Material Stainless Steel
Size (Inches) 8x4
Passive / Active Active
Brew Group
Material Plastic
Type Automatic
Preheat No
Removable Yes
Self-Cleaning Yes
Boiler Data
Number Of Boilers 1
Brew And Steam Simultaneously No
Rapid Steam Yes
Brew Boiler Data
Brew Boiler Type Thermoblock
Brew Boiler Watts 1500
Brew boiler Volume (Oz) Low
Brew Boiler Material Stainless Steel Lined Aluminum
Insulated No
Pump Data
Type Vibration
Maximum Pressure (Bar) 15 Bar
Self Priming Pump Yes
Grinder Data
Number Of Grind Settings 3
Hopper Capacity (Oz) 8
Burr Type Flat
Burr Material Ceramic
Freshness Lid Yes
Performance
Initial Heat Up (Seconds) 120
Brew Temp (F) (2 Oz Shot In Paper Cup) 183
Brew Temp (F) (8 Oz Shot In Paper Cup) 174
Time To Produce Steam (Seconds) 16
Time To Steam 8 Oz Milk (Seconds) 102
Hot Water Temp 8 Oz (F) 168
Hot Water Time 8 Oz (Seconds) 51
Sound Level - Brewing (Db) 58
Sound Level - Grinding (Db) 73
Maintenance
Maintenance Alerts Yes
Descaler Used Gaggia Descaler
Water Filter Mavea
Details
Warranty (Years) 2
Country Of Manufacture Italy
NSF Certified No
Recommended Applications Home
Available Internationally Yes
Service provided
Repairs By Whole Latte Love
Contact Number 888-411-5282
Average Customer Rating 4.8 out of 5 (13 Customer Reviews)

Rated 4
Rated 4 out of 5

Posted By:
Matt Maclellan

12/10/2012

Great machine if you value speed and simplicity over quality. I've been using the machine over a year now and it does well at making good to very good espresso. Even using the same beans as your favourite coffee shop, I haven't been able to quite match the body and crema, but it's still quite good. The milk island has many small parts and can be difficult to clean. It really is only good for one latte at a time. I've taken off the panarello wand as I find I can get a better foam without it, although it takes alot more effort and focus. If you're looking to do latte art, this machine isn't for you. My machine has been leaking since I've got it, and have always forgotten to get it taken care of. It usually just requires a towel nearby to clean up every morning which doesn't bother me, but frustrates my wife. I would buy one again if I was looking for an economical alternative to going to a coffee shop every day, but this time I would get any issues dealt with promptly before the warranty expires.

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
3
Construction:
3
Price Value:
3
Instructions:
4
2

Rated 5
Rated 5 out of 5

Posted By:
Kristin Gerhard Steiner

09/06/2011

Had this machine for ~ 1 year. Love it. I am strictly a no milk person but bought the island for parties... did not work. Never sat correctly and was way more work than the using the steam wand. Do not go extra for milk island... because the wand is so great. takes a up to 30 seconds until the steam function gets up to pace but this is a home machine but the same for the island. Amazing consistency once it is up to steam. The doser is great but DO NOT overfill. I didn't test before a party and a 30 minute cleanup ensued. Of course the doser was for the decaf people so they were chill but... should have had it figured out better. Substantial downside..... this thing is LOUD. but a good thing... it is LOUD. I am going back to the daily wakeup because I have a new routine and this is a backup to the alarm. Sturdily built; great alarms for water, filters, grounds; easy maintenance; looks pretty. Liked it more than I thought I would and don't regret the cash outlay. My ratings exclude the island which would bring them down.

Ease of Use:
4
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
4
0

Rated 5
Rated 5 out of 5

Posted By:
Paul Mignini

05/15/2011

Purchased the Platinum Swing Up machine for use in my cigar store after extensive research and a lot of counsel from Randy on the sales staff. For my store, where I give complimentary coffee to about 10-15 customers a day, this machine has been perfect so far (2 weeks of use). Each espresso takes about 45 seconds, and coffee quality has been good - nice crema, strong flavor. I can't comment on the milk island, as I dropped and broke it on day 1, but the steam wand works very well. Other excellent features: - programmable stand-by and on/off timer, great for a store like mine - ability to add ground coffee, like decaf, for a cup without hassle (just add to the opening in the top) - Takes 3 seconds to select and start brewing - has small wheels that allow you to spin the machine to remove parts, water reservoir with minimal hassle - start-up cleaning process is great for making sure coffee doesn't come out contaminated with old grounds There are a few things I don't like. The water reservoir is a little small; I prefer a larger container. The control wheel is finicky, making it a little hard to select things without trial and error. The warming plate on top is not particularly warm. Perhaps that's the intent, but I think it needs to be 20-30 degrees warmer. Last, the instructions are extensive, but don't give a lot of insight into the meaning of certain settings. For example, how, specifically, does a low setting versus a higher setting for strength of brew affect the coffee flavor or quantity of beans used? These are minor issues, though. Overall, I love this machine, and hope it continues to perform well over time. Also, kudos to Randy for his excellent help and support.

Ease of Use:
4
Espresso Quality:
5
Steaming Ability:
5
Construction:
4
Price Value:
5
Instructions:
3
0

Rated 5
Rated 5 out of 5

Posted By:
Grahm Sullivan

01/28/2011

I purchased my new Gaggia Platinum Swing Up about 8 months ago. I use the machine several times a day for cappuccinos and straight espresso. I love the fact that it is so easy to create my morning cappuccino. All I have to do is add the milk to the milk island and turn the steam knob. Steam is induced from the bottom, creating great frothed milk every time. When I'm ready for my espresso all I have to do is press the center cup button and my espresso is dispensed. With this machine I am able to go into the program options which is very easy because the control panel is the same as my Ipod. I can adjust the temperature, dosage, water volume, and the rate of flow of the water. This allows me to dial in my person setting for the best espresso. I would recommend the Platinum Swing Up to anyone looking for a great super automatic machine.

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
4
0

Rated 4
Rated 4 out of 5

Posted By:
joebooth

03/28/2010

Has owned for:
1 - 6 months
Ability Level:
Coffee Lover

I am glad I got it.

Nice machine

How Long Have I Been Using This Product?

1 - 6 months

What's Best About this Product?

The general ease of use

Some Helpful Tips For Using this Product:

put 1/2 the milk in the island and 1/2 in the microwave.

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Variety

Some Improvements I Would Recommend for This Product:

The milk island is not large enough to make a nice mug.

Some of the Other Machines I've Used:

Simpler manual machines.

Ease of Use:
4
Espresso Quality:
5
Steaming Ability:
3
Construction:
4
Price Value:
5
Instructions:
2
0

Rated 4
Rated 4 out of 5

Posted By:
John Knapp

03/12/2010

Has owned for:
Less than 1 month
Ability Level:
Coffee Lover

Wonderful machine. Easy to use. Lots of customization available, but you have to read the manual carefully. Makes great espresso, cappuccino, & lattes. The milk island works well, makes silky foam with 1% and 2% milk (even Lactaid!). Crema adjustment is a nice feature. Easy to clean. Our unit had a problem - the warning to let you know that the bean hopper is getting low didn't work, so we occasionally would brew water instead of coffee. Sent the unit back and are awaiting a replacement.

How Long Have I Been Using This Product?

Less than 1 month

What's Best About this Product?

Makes nice rich coffee and espresso. Makes excellent foam with panerello wand and milk island. Easy to clean. Easy to customize.

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Lavazza Super Crema Torreo Italian Roast Decaf

Some Improvements I Would Recommend for This Product:

The touch pad is VERY sensitive and will activate if your finger gets near. The clock should be displayed when the unit goes into standby instead of displaying the word STANDBY. Our unit had a problem - the warning to let you know that the bean hopper is getting low didn't work, so we occasionally would brew water instead of coffee. Sent the unit back and we are awaiting a replacement.

Some of the Other Machines I've Used:

Capresso

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
4
Price Value:
5
Instructions:
3
0

Rated 5
Rated 5 out of 5

Posted By:
kmann

02/19/2010

Has owned for:
Less than 1 month
Ability Level:
Beginner

best ever home espresso machine

Let me break it down for you-I LOVE this machine. For the first few months it was the first thing I thought about when I woke up, just the thought of rich, aromatic lattes or coffee was enough to get me very excited. Even now I'm very bummed if I can't have my latte in the morning. You will love it too...save your money and buy this one

How Long Have I Been Using This Product?

Less than 1 month

What's Best About this Product?

that I can press a button and have excellent coffee in my home that is as good as any coffee house or starbucks for a fraction of the cost.

Some Helpful Tips For Using this Product:

use very good beans as recommended(lavazza excellent), I live in a hard water area and use a brita water pitcher to refill the water resovoir, lattes are best with half and half- work out more,life is short, enjoy your coffee

My Experience With Using This Product:

Beginner

The Coffee I've Tried With This Product:

lavazza

Some Improvements I Would Recommend for This Product:

bigger water resovoir or an option of continous water supply, better instruction book or DVD for such an investment in cadillac of machine

Some of the Other Machines I've Used:

otc coffee makers (yuck)

Ease of Use:
4
Espresso Quality:
5
Steaming Ability:
5
Construction:
4
Price Value:
5
Instructions:
3
0

Rated 5
Rated 5 out of 5

Posted By:
KimKissling

01/05/2010

Has owned for:
Less than 1 month
Ability Level:
Coffee Lover

Gaggia Platinum Swing Up

I bought this machine for my husband for Christmas, 2009 and he is absolutely thrilled with it! I was worried about several things such as the temperature of the steam/water to the grinding and the maintenance of the machine. But my husband assures me that he couldn't have asked for a better machine. I'm not a coffee drinker....never liked it but I do like steamed milk and the steaming wand works wonderfully!

How Long Have I Been Using This Product?

Less than 1 month

What's Best About this Product?

How easy it is to use it, clean it and how happy it made my husband!

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Blue Bottle from San Francisco

Some Improvements I Would Recommend for This Product:

The warming tray at the top doesn't work very well at all so we heat up our cups with hot water.

Some of the Other Machines I've Used:

None

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
5
0

Rated 5
Rated 5 out of 5

Posted By:
Walter Lee

12/25/2009

Has owned for:
1 - 6 months
Ability Level:
Coffee Lover

Gaggia Platinum Swing Up

Great machine, very quiet. Very easy to use once you figure how the click wheel works. I didn't think i would use the milk island but i tried it and use it all the time. The removable brew group is very nice. I am have a couple of problems with. THe bypass doser it works empty but once i put in some grounds in 1 out of 10 times. The other is the low/out of beans read out doesn't work most of the time.

How Long Have I Been Using This Product?

1 - 6 months

What's Best About this Product?

Makes a great cup of espresso and it is quiet

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Lavazza Dark Roast

Some Improvements I Would Recommend for This Product:

Larger water grounds storage

Some of the Other Machines I've Used:

Jura E7

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
4
0

Rated 5
Rated 5 out of 5

Posted By:
Nick Carter

12/14/2009

Has owned for:
6 - 12 months
Ability Level:
Coffee Lover

Can't complain

I use this machine every day and have for the past 8 months. It is very well designed, easy to use and has been very reliable. It's also pretty easy to clean and maintain. The steaming wand works pretty much perfectly every time and the "swing up" feature is actually more useful than you might think. I typically walk away while my milk steams since I'm able to set the shelf to the proper height. Froth is great every time as long as you keep the wand clean, which is simple.

How Long Have I Been Using This Product?

6 - 12 months

What's Best About this Product?

Consistent brew. Ease of use. Auto-on/off timer.

Some Helpful Tips For Using this Product:

Power it off as opposed to standby if you're cleaning the front surfaces. If you barely brush the front it activates the machine.

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Lavazza

Some Improvements I Would Recommend for This Product:

Larger grounds drawer, it's actually pretty large but just a couple of pulls and it indicates full usually, no big deal to empty though.

Some of the Other Machines I've Used:

Capresso Fully Auto, Gaggia Semi

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
4
Price Value:
5
Instructions:
4
0

Rated 5
Rated 5 out of 5

Posted By:
av8r13

01/31/2009

Has owned for:
Less than 1 month
Ability Level:
Coffee Lover

Awesome!!!

I love this machine...I dialed in my shot and now just push the button for heaven! Milk Island is also excellent take the guess work out of steaming milk!

How Long Have I Been Using This Product?

Less than 1 month

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Buzzopolis... so far

Some of the Other Machines I've Used:

delonghi and spidem

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
5
0

Rated 5
Rated 5 out of 5

Posted By:
carrielisa

12/29/2008

Has owned for:
1 - 6 months
Ability Level:
Coffee Lover

Best Machine & Best Espresso Retailer!

We bought this machine about 2 1/2 months ago after much research. I even called several retailers to ask their opinions. All stated the Gaggia was going to be my favorite but Whole Latte Love's customer service went above and beyond, asking all sorts of questions pertaining to how I would use the machine. Two very nice agents helped me choose the Gaggia Swing Up (two agents, because they put up nicely with me calling twice!). I am an espresso lover, mostly make mochas and lattes and my husband drinks straight coffee. It only took us one day to set up our preferences for each of our individual drink settings. I am IN LOVE with this machine!! It makes the best mocha I have ever had and my picky husband says the same for the straight coffee. Clean up is a breeze and I love the way the drink dock lifts and lowers depending on your cup size. I honestly can't find one complaint. The only thing I can think of is that I wish I had built our kitchen around this machine...I would have made room for it on the same counter as the sink so that I could better dispose of the little liquid that comes out when the machine turns on and produces the shot that comes out when testing.

How Long Have I Been Using This Product?

1 - 6 months

What's Best About this Product?

Quality of coffee produced, looks, size, brewing capabilities. Love the way it swivels!!!!!

Some Helpful Tips For Using this Product:

Put it on same counter as sink.

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Lavazza Crema

Some Improvements I Would Recommend for This Product:

Can't think of anything!

Some of the Other Machines I've Used:

Gaggia Coffee

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
4
0

Rated 5
Rated 5 out of 5

Posted By:
Marco Berube

12/25/2008

Has owned for:
Less than 1 month
Ability Level:
Coffee Lover

I love my new Gaggia Swing Up!

I bought this machine a few days ago. So far, I am very pleased with my choice. The milk island is a must, stop automatically and give perfect lattes. Lots of espresso settings to get it exactly the way you like it. The only downside is that you have to make several cups before your settings become perfect (default settings suck). Much easier to clean than my old baby Gaggia and you can make the perfect cappuccino or latte in a few minutes. So fast, that I had to buy some decaf to not run to high on caffeine ;-)

How Long Have I Been Using This Product?

Less than 1 month

What's Best About this Product?

Milk island. Motorized bottom plate. Lots of espresso settings.

Some Helpful Tips For Using this Product:

Change coffee settings for the highest coffee temperature and stronger flavor.

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Lavazza Super Crema

Some Improvements I Would Recommend for This Product:

Milk island robustness. Made of many small plastic parts which would probably not survive many years of usage.

Some of the Other Machines I've Used:

Baby Gaggia

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
4
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David Butler

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David Butler buzzed about a product...
at 05-12-2012 11:07pm
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

Does this machine have an option that allows auto or timed shut-off?

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mjackson ♦ you can program it to go into energy saving mode in 15 minute increments between 15 minutes and three hours. You can also program to have it auto shut off in the programming but you need to program each day of the week and what time you want it to shut on or off.

05-15-2012 11:46am |

Jen Fink

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Jen Fink buzzed about a product...
at 02-19-2012 10:26pm
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

We have thisvmachine and it continues to leak from underneath.. There is. Always a puddle under it so theater tank runs out fast it seems.. Any way to fix this?

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mjackson ♦ jen,

Sorry it is hard to say exactly what your problem is and I know our technical team can help. Give then a call when you are at the machine and they should be able to help. Hopefully it is something simple. They can be reached at extension 3.

02-20-2012 9:55am |

RMBloodgood

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RMBloodgood buzzed about a product...
at 07-03-2011 11:38am
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

I get much better coffee if I grind it separately and brew using the "pre-ground" option. Is there a way to clean this machine's burr grinder?

Fyi, using the built-in grinder, I get a very short flow of dark espresso, followed by very clear, weak liquid - especially noticeable if selecting coffee. Using coffee I grind in an external grinder, I get a nice flow of crema throughout the extraction. I've tried the two finest settings of the grinder.

Thanks for any suggestions,

--Mark

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mjackson ♦ Richard. You may want to play around with the dose. I am not sure why exactly you would be getting those results. Or try brewing less say about 6 ounces at a time. If this doesn't help call our technical department and they should be able to help.

07-04-2011 9:48am |

John Brucker

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John Brucker buzzed about a product...
at 06-14-2011 10:35am
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

I have the Gaggia Platinum Swing Up and the original filter is an Aqua Prima; you only list the Mavea Intenza filter for this machine. I just want to be sure it will work on my machine,

Thanks,

John Brucker

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mjackson ♦ John,

You can you use either filter as they both work. We do like both filters and are probably a little bigger fan of the Mavea and what it can do. No matter which one you use it should keep you machine working as long as change them when needed.

06-15-2011 8:59am |

Alexander J Joseph Jr

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Alexander J Joseph Jr buzzed about a product...
at 05-01-2011 8:54am
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

We recently retired our Capresso C3000 which served us well for several years. Our preferred coffee brand is Illy which we use to make cafe crema. Will the Gaggia Platinum Swing Up make as good a cup of Cafe Crema as the Capresso did or should I look at other machines?

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Michael Rosso ♦ Alexander...Thank you for you interest in the Gaggia Platinum Swing Up. The Gaggia will make very good Cafe Cremas. Thanks

05-02-2011 2:45pm |

Dominique Baede

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Dominique Baede buzzed about a product...
at 03-26-2011 12:22pm
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

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mjackson ♦ Here are the specifications and it is a great machine
14.6"H x 12.5"W x 16.4"D

03-28-2011 9:56am |

Nate Mann

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Nate Mann buzzed about a product...
at 10-26-2010 2:21am
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

My steam wand drips water while coffee is being brewed, how do I troubleshoot the problem?

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Michael Rosso ♦ Nate, a steam wand leaking can be caused from a number of factors. I would urge you to contact one of our techs so they can diagnose the root cause more thoroughly. Don’t hesitate to contact them at 888-411-5282 opt 3. Happy Brewing.

10-26-2010 7:40pm |

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Michael Rosso ♦ Nate, a steam wand leaking can be caused from a number of factors. I would urge you to contact one of our techs so they can diagnose the root cause more thoroughly. Don’t hesitate to contact them at 888-411-5282 opt 3. Happy Brewing.

10-26-2010 7:40pm |

Cheryl Bigus

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Cheryl Bigus buzzed about a product...
at 10-20-2010 4:57pm
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ToddS Hello Cheryl, this machine is not available in 220 volts. There are 220 volt European machines but they don't work properly on our 60 hz power, they are made for 50 hz.

10-20-2010 9:44pm |

Tammy Brown

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Tammy Brown buzzed about a product...
at 10-08-2010 12:38pm
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

What cleaning product is best for descaling this machine?

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DRuff Hello Tammy. Thank you for your question. There are two products that you can use to clean this machine. The first one is Cleancaf by Urnex. This product is used when it is time to descale the machine. You simply dissolve the solution in water, add it to the water reservoir, and then run the descaling cycle. This machine will indicate when it is time to descale. The other product to use is Cafiza Super Auto Cleaning Tabs by Urnex. With this item you simply put a tablet in the bypass doser and run a rinse cycle. Please feel free to ask any additional questions.

10-15-2010 3:57pm |

Bob Shagon

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Bob Shagon buzzed about a product...
at 10-07-2010 8:43pm
Gaggia Platinum Swing Up Super-Automatic Espresso Machine
Gaggia Platinum Swing Up Super-Automatic Espresso Machine

Never owned an automatic, several questions. Is this a good choice for someone who will use it about 2/3 of the time for full mugs of coffee, 1/3 for cappuccino, seldom for espresso? Where /how would I get this serviced? Do any other brands offer 2 yr warranties? Do you have any data on any automatics, $1k to $1.5K price range that are less trouble prone? If I up the ante do I gain any reliability or just get more features?

Sorry for the long list but I'm finding the more I research this the harder it seems to be to choose make and model.

Regards, Bob Shagon

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mjackson ♦ Bob, Great questions and certainly shopping for a super auto is hard to know what to expect. I can help you if you could give me a call. I also would need to ask some questions in order to be sure to get you a machine that would meet your needs.

In answering your question - Super autos brew great tasting coffee, called a Cafe Crema. Your espresso consumption may go up especially if you get a Gaggia with ceramic burrs. It does a very good job of making a nice espresso. Yes Saeco machines also have a two year warranty. Usually as price increases you are getting more feature. You can reduce problems of machine by using the correct water (softened) and maintaining your machine correctly.

Give me a call and my name is Mark Jackson. You can reach me at 1-888-411-5282 Ext. 5196

10-13-2010 9:58am |

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Part Diagram: Gaggia Platinum Swing Up Silver Parts Diagram 03-2013.pdf Part Number Diagram / Page / Index
Water tank assembly, does not include body panel 11002017
Water tank outlet valve spring 11003672
Water tank outlet valve seat 11003673
Water tank outlet valve seal, rubber 11003671
Water tank outlet valve cover 11001298
Water tank lid, clear plastic 11001668
Bean Hopper lid with Magnet for Platinum Series 11007195
Left Side Housing For Platinum, Champagne 11007219
Steam Knob for Platinum, Champagne 11007262
Bypass doser cover for All Platinum Models Except Vogue 11004799
Upper body panel with Bean Hopper, Champagne 11007217
Chassis for Platinum and Unica 11004687
3 Prong Power Socket, Molex 12000280
Main Power Switch, DPST 120V 11007060
Wheel for Platinum or Unica 11000223
Plug for Milk Island port for Platinum - need o-ring 140321461 11003821
Magnet (only) for water tank float 9161.111
Brew Unit Door Inside Cover Panel 11005046
Dreg Drawer with Magnet for Platinum and Unica 11003533
Right-Side Brew Unit Door for Platinum, Champagne 11007267
Removable Side Drip Tray Drawer, Champagne 11007266
Power Board 120V for Platinum 11003968
Display cover for Platinum Swing Up, Champagne 11006026
LCD, 120V 24 Character 2 Line Orange Text 11006890
Cotter Pin, Retaining Clip for D4 Tube 9011.144
Fast lock connector for coffee dispenser 11002130
Drip Tray Support for Motorized Tray 11004794
Drip Tray Grid, Stainless Steel for Platinum 11004773
Chrome Plated Drip Tray Frame for Platinum 11007213
Front Drip Tray For Platinum, Champagne 11008882
Steam Arm Ball Joint, Left Side 11007189
Steam Arm Ball Joint, Right Side 11006922
Hand grip for pannarello wand, black rubber for Platinum Brera Unica 11007194
Pannarello wand inner black tube for Platinum Unica Brera 11001620
Electrical Socket for Platinum Milk Island 11000465
Support for Steam wand ball joint, SS 4332055000
O-Ring, Food Safe EPDM 108 70 SH 12001613
Piston for Steam Valve, Chromed Brass, No O-Rings 11004134
Steam Tap Board including Harness, 120V 11007569
High-Limit Thermostat, 175C Fail Point 12001034
Blowdown valve kit 20000591
Blowdown valve connector assembly 20000592
Pump outlet elbow, black plastic 11001054
Ulka EAP5S Pump, 120V 60Hz 12000142
Flowmeter, 932-8521/90 12000781
6 pole wire for flowmeter 11007550
Grinder Motor for Brera and Platinum 11000511
Crinkle Washer, Steel 21.8x14.0x0.25 128381800
GEN.MOTOR COF.GRINDER V2 P0049 120V ASSY 11007417
Washer white Mylar for brew unit motor 9161.132
Motor mount 9121.044
Brew Unit Drive Motor, 120V 11005214
Black cover for boiler spout and brew group gear 11001312
Screw, TSP Torx 10 3.5X12 for Plastic, Zn-B 129914102
Brew Unit with SBS, 8g for Platinum 11005921