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Gaggia

Gaggia Platinum Vogue

On Sale! $669.00
Reg Price $899.00

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4.9 Out of 5
Silver
Silver $669.00
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Availability: In Stock

This Package Includes:

  • Extended Warranty - 1 year $49.99
Value: $49.99

Gaggia Brand by Whole Latte Love
Coffee Tech Tips: How to Solve Brew Group...
How To Make A Cafe Crema
How To Fine Tune the Gaggia Platinum Vogue...
Gaggia Platinum Vogue Introduction

Features


“Live the espresso,” says Gaggia regarding its Platinum line. And the Gaggia Platinum Vogue’s sophisticated design and technological brewing system allows you to incorporate espresso into your life, on all levels. Display the Vogue prominently, as its sleek, simple design fits well into all kinds of different environments, such as private offices, kitchens, and living rooms. Inside it's housing is a Rapid Steam stainless steel boiler system, providing excellent power and temperature to pull the right shot of espresso, as well as power to foam and steam milk using the Pannarello frothing attachment or optional Gaggia Milk Island.

Crafted to bring great taste and beauty to your home or workstation, the Gaggia Platinum Vogue is for someone serious about espresso and design, in all areas of life.

Features & Benefits: Coffee


Control Panel

At the center of the control panel is a large circular knob, and in the center of that knob are two buttons. This knob controls coffee volume, while the larger button with a coffee cup controls brewing. The smaller button with coffee beans controls the dosage of coffee used in each drink. To the right of the knob is the backlit hot water button, which has a water droplet icon. When it illuminates, hot water is selected, and when it is off, the steam function is selected.

Indicator Lights

To the left of the knob are four indicator lights. The top light illuminates when the coffee grounds drawer needs to be emptied, and the bottom light blinks when descaling is necessary. One of the middle lights is an alarm light – when it is permanently on, it means that the hopper is out of beans, the water tank is empty, or the drip tray needs to be emptied. When it is blinking slowly, the brew group is not inserted, the grounds drawer is not inserted, the service door is open, or the steam/hot water knob isn’t turned correctly. If it is flashing quickly, the boiler needs to be primed. The other middle light is the machine ready light. When it is blinking, the machine is warming up, and when it illuminates steadily, the machine is ready.

Brewing on the Vogue

First, choose you preferences – move the coffee dial for an espresso, short coffee, or long coffee. Then press the Opti-Doser for a mild, medium or strong dose of coffee. Press the coffee cup button in the center once for one coffee, or twice for two coffees, and the machine automatically starts brewing. You can stop the brew at any time by pushing the coffee button again.

Rapid Steam Boiler System

The Platinum Vogue’s Rapid Steam boiler system allows you to switch between brewing and steaming without too much downtime. The boiler is made of stainless steel, which provides hot water for brewing as well as assures rapid steam for frothing and steaming milk.

Bean Hopper and Grinder

The clear plastic sealable bean hopper on top of the Platinum Vogue holds 8.8 oz of whole beans, keeping them fresh and ready for the next brew. You can monitor your bean levels just by looking in, or from the indicator light. Beans travel from the bean hopper to the ceramic burr grinder whenever you tell the machine to brew. This burr grinder crushes beans consistently and quietly, so you won’t wake up the house every time you want a drink. You can adjust the coarseness of your grind to fine, regular, or coarse using the included grinder adjustment key.

Stainless Steel Cup Warmer

The stainless steel cup warmer is heated using residual heat from the boiler, so you don’t have to remember to turn it on or off. Store your cups here to create a great display, and when the boiler warms up, your cups will warm up too. Brewing espresso into a warm cup helps preserve its temperature better than brewing into a cold cup.

Espresso Plus System

On your coffee dispenser is a knob to adjust the intensity of your coffee using the Espresso Plus System. Turn it to the left for a milder brew, leave it in the middle for a normal drink, and turn it all the way to the right for a strong drink. You can even turn this knob as your espresso is brewing.

Features & Benefits: Frothing and Hot Water


Pannarello Steam Wand

The steam wand rotates out from the machine, so you can froth and steam with ease. Frothing and steaming is already aided by the Pannarello frothing device. Open the steam knob to release steam, and when you have your desired amount, close the steam knob.

Hot Water Dispenser

The steam wand also dispenses hot water for soup, tea, or an americano. Press the hot water button to select the hot water function – it will be steadily illuminated. Open the steam knob located on the left side of the machine, and hot water will begin dispensing. Once you have your desired amount, close the knob and press the hot water button again.

Optional Gaggia Milk Island

If you prefer ready-made cappuccinos and lattes, use the Gaggia Milk Island to foam and steam milk automatically. It connects to the Vogue’s steam system, so all you have to do is turn the steam knob to the “milk island” setting to begin. With a capacity of 13.5 oz, you’ll have more than enough milk for a full menu of café style drinks.

Features & Benefits: Care, Maintenance & Other


Water System with Aqua Prima Water Filter

The 57 oz removable water reservoir comes with an Aqua Prima Water Filter to remove impurities from your tap water. To remove the reservoir, turn the machine to the back and pull out the reservoir like a drawer. The machine’s indicator light will let you know when you’re running low on water, as well as when you need to descale.

Removable Brew Group

Open up the door on the right side of the machine to access the brew group and dump box. The brew group can be removed and rinsed under running water – this removes coffee oils and residue, giving you the freshest tasting coffee. About once a month, lubricate the brew group using the included lubricant before you replace it. The dump box can also be emptied and rinse – you’ll know it’s time to do so when the indicator light alerts you.

Drip Tray and Cover

Your cups rest on a height-adjustable drip tray – pull the lever in front of the drip tray to manually raise and lower it. When the drip tray is filled and needs to be cleaned, the indicator light will alert you.

Included Accessories

The Gaggia Platinum Vogue comes with a grinder adjustment key, power cable, and on new machine only a lubricant for the brew group.

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Gaggia Platinum Vogue Blogs

3 Blogs

0

Vote

My Review of the Gaggia Platinum Vogue Espresso Machine

Posted By: Whole Latte Love Staff
Posted At: Oct 11, 2011 at 9:21 AM
Related Categories: Super Automatic Espresso Machines
684 views

Gaggia Platinum Vogue:

This week I was able to get my hands on the Gaggia Platinum Vogue. With its stylish design and great price point I was eager to pull some shots with it. After rigorous testing and lots of caffeine I have given the Vogue a worthwhile review.

What I liked about the product:

The machine has the E-Plus system. This allows you to speed up or slow down the rate of extraction. This is nice because it lets you customize your drink setting: faster flow for a full cup and slower for a small cup.

The ceramic burr grinder does a great job grinding the beans and does not alter the taste of the coffee.

The Vogue is very easy to use. With a press of a button it will grind, tamp and brew. The panarello wand makes frothing milk easy.

What I Would Change:

There is no bypass doser.  Occasionally, I like to brew with a pre-ground coffee. This feature is also nice when you have company over and someone asks for decaf.

The control panel has a learning curve. When you run out of water or need beans a red light flashes. It would be nice if there was a display screen.

Recommended Environment:

This is a great machine for someone who is looking for a quality machine at a good price. It will allow you to have the convenience of a super automatic with some flexible programming. It is easy to use and does not create a large mess.

Read Full Story

6

Vote

How To Choose An Espresso Machine

Posted By: Mark Jackson
Posted At: Feb 8, 2011 at 3:29 PM
Related Categories: Coffee Talk
18669 views

If you would like to know a little about the many types of espresso machines we sell, this would be a good video to get you started. This video covers the machines we sell and based on your lifestyle, what you like to drink, and ease of use. It will give you an overview of different espresso machines and help you determine which one best suits to your needs.

I would watch the video and focus on a particular kind of machine—prosumer, semi-automatic, and super-automatic to decide which kind is ideal for you. Then, you can go and look at individual models to get a better idea of exactly what you want. Of course, if you narrow it down to a few espresso machines and are still undecided, give us a call and we would be glad to help!

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2

Chance Great video. Covers the basics and really helps you find the category that fits your life. Super auto for me!

01-03-2013 12:48am |


2

Vote

Gaggia Milk Island Tips

Posted By: Daniel Moraldo
Posted At: Oct 19, 2010 at 2:17 PM
Related Categories: Accessories
1576 views

This video goes over everything that you need to know about the Gaggia Milk Island. I have used the milk island for quite some time and would like to share my tips and tricks with you. Enjoy!

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3 Blogs
Misc Data
Manufacturer Gaggia
Model Vogue
Specifications
Dimension - Width (Inches) 12.5
Dimension - Height (Inches) 14.6
Dimension - Depth (Inches) 16.3
Weight (lbs) 21
Watts 1300
Volts 120
Housing
Housing Materials Stainless Steel/Plastic
Drip Tray Material Plastic
Drip Tray Cover Material Stainless Steel
Drip Tray Capacity (Oz) 8
Drain Line Adaptable No
Spent Coffee Capacity (Dregs Drawer) 14
Easy To Rotate Yes
Tall Legs No
Power Cord Length (Inches) 36
Cup Height
Adjustable Height Yes
High (Inches) 4.6
Low (Inches) 3.3
One Touch cappuccino
One Touch Cappuccino No
Frothing Wand
Material Stainless Steel
Steam Wand Style Pannarello
Wand Movement Articulating
Usable Length (Inches) 2.5
Height Off Counter (Inches) 5 Stars
Optional Cappucinotore Milk Island
Number Of Holes 1
No Burn Wand No
Optional Steam Tips Or Wands No
Water Source
Material Plastic
Reservoir Or Plumbed Reservoir
Reservoir Capacity (Oz) 57
Reservoir Material Plastic
Reservoir Removable Yes
Water Level Visible No
Water Filter Mavea
Controls
Type Of Controls Push Button/ Dial
Display Type Indicator Lights
Programmable Brewing Yes
Temperature Control No
Adjustable Coffee Dosage Yes
Coffee Dosage Quantity 7-10.5
Cup Volume Control Yes
Aroma / Flow Control Yes
Bypass Doser No
Pre-Infusion Yes
Low Water Warning Yes
Energy Savings Yes
Multiple Programmability No
Cup Warmer
Material Stainless Steel
Size (Inches) 8x4
Passive / Active Passive
Brew Group
Material Plastic
Type Automatic
Preheat No
Removable Yes
Self-Cleaning Yes
Boiler Data
Number Of Boilers 1
Brew And Steam Simultaneously No
Rapid Steam Yes
Brew Boiler Data
Brew Boiler Type Thermoblock
Brew Boiler Watts 1300
Brew boiler Volume (Oz) Low
Brew Boiler Material Stainless Steel Lined Aluminum
Insulated No
Pump Data
Type Vibration
Maximum Pressure (Bar) 15 Bar
Self Priming Pump Yes
Grinder Data
Number Of Grind Settings 3
Hopper Capacity (Oz) 8
Burr Type Flat
Burr Material Ceramic
Freshness Lid Yes
Performance
Initial Heat Up (Seconds) 120
Brew Temp (F) (2 Oz Shot In Paper Cup) 183
Brew Temp (F) (8 Oz Shot In Paper Cup) 174
Time To Produce Steam (Seconds) 16
Time To Steam 8 Oz Milk (Seconds) 102
Hot Water Temp 8 Oz (F) 168
Hot Water Time 8 Oz (Seconds) 51
Sound Level - Brewing (Db) 58
Sound Level - Grinding (Db) 73
Maintenance
Maintenance Alerts Yes
Descaler Used Gaggia Descaler
Water Filter Mavea
Details
Warranty (Years) 2
Country Of Manufacture Italy
NSF Certified No
Recommended Applications Home
Available Internationally Yes
Service provided
Repairs By Whole Latte Love
Contact Number 888-411-5282
Average Customer Rating 4.9 out of 5 (8 Customer Reviews)

Rated 5
Rated 5 out of 5

Posted By:
Kevin Dee

04/20/2013

Has owned for:
More than 1 year
Ability Level:
Connoisseur

Great Machine - Wife Loves It Too!

Excellent machine and well worth the price. I totally agree with the other reviewers that say for the price, it is the most "bang for the buck." This is my second Super-Automatic (1st was another Gaggia). Easy to clean, easy to use. If you can check that the water is full, waste is empty, and beans are full, you can make amazing espresso's just like "the Jetsons!" Press a button, turn a dial, your good to go. Amazing crema that will make you never drink starbucks again. My wife even loves it. It's so easy to use, she is not frustrated with it. Any more options, she would get mad with it so this is perfect. Frothing milk is a breeze...no need for the milk island in my opinion. The instructions do warn about the first squirt of hot water before steam comes but that happens with every steam wand I've ever used. Plenty of pressure and heat to do the job. Only gripes: 1. No automatic descaling cycle. You have to power on, run the water for 10 seconds, power off. Do so again and again until the descaling solution is gone. This is not ideal since my last gaggia did the process automatically. 2. No bypass doser - you cannot make a single cup using a different ground coffee. I have had this machine for 5 years, it needed service (got clogged and wouldn't brew different cups and most water went into the waste bin vs coffee cup.) Sent it to Whole Latte Love repairs and $200 later, it is brand new again and better than ever. It's a very sturdy machine and we use it at least 4 times a day if not more. In summary, as an avid "coffee geek" I highly recommend this machine. Especially if your "budget conscious."

How Long Have I Been Using This Product?

More than 1 year

What's Best About this Product?

Simplicity to brew a cup of high quality, great tasting coffee.

Some Helpful Tips For Using this Product:

Keep the water and coffee bean hopper full and the waste areas empty and you will have no issues.

My Experience With Using This Product:

Connoisseur

The Coffee I've Tried With This Product:

BestCoffeeDeal Hawaiian Kona Medium roast - makes the best American coffees and Espressos all by just turning a dial!

Some Improvements I Would Recommend for This Product:

Add an automatic descaling program and a bypass doser

Some of the Other Machines I've Used:

Gaggia Syncrony, drip, and various semi-automatic machines with separate grinders

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
5
0

Rated 5
Rated 5 out of 5

Posted By:
Michael Lee

09/02/2012

This is my 4th super auto, 3 of them have been Gaggia. By far and away the Gaggia Platinum Vogue is my favorite. I had heard others complain about the lack of instruction, however I found them quite complete and very simple and straight forward. The Vogue makes an outstanding 'Crema' and here after many years, from the instruction booklet I found that I had been making lattes backwards, go figure. Anyway now they are incredibly consistent and sensationally delicious. For me I don't need all the bells and whistles of the other models, the 'Vogue' is a marvelous blend of simplicity and ease of use and makes the best espressos I have had to date. Absolutely in my humble opinion this the best machine on the market, i.e best bang for your buck.

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
5
0

Rated 4
Rated 4 out of 5

Posted By:
Gerald Twombly

12/28/2010

This is my second Gaggia Super-Automatic. My previous model was a Gaggia Digital Synchrony that served me well over nearly 5 years. I purchased the Platinum Vogue, motivated a bit more by price. I really enjoy many features of the machine, especially the fact that the new technology makes it no longer necessary to "bleed" the lines after steaming milk. My biggest complaint is that it is essential, after 3-4 drinks, to empty the drip tray underneath the brew group. A warning light comes on and it took me a while to isolate the problem that required its illumination. The milk island is almost not worth the effort. Clean up time is almost as long as preparation time. I enjoyed the digital features of my previous machine that made instructions somewhat forthright. It takes a bit of experimentation with the dials to get the exact strength and size of the shot you like. Once you are set, then it's easy. The manuals are helpful but not always very clear. Whole Latte Love support technicians are wonderful but sometime hard to get. I waited for a long time over the holidays which is somewhat understandable. Once you get to talk to one, they are terrific. I would recommend this machine, just be patient in the learning curve. Once you figure it out, you'll love it.

Ease of Use:
4
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
3
0

Rated 5
Rated 5 out of 5

Posted By:
kerry mccarthy

12/16/2010

OK, you don't have to be a barista to get a cup of espresso within minutes of unpacking this machine. I didn't necessarily want a new skill or new hobby, I just wanted the results without going to a coffee shop. It's idiot proof, press a button, you get great coffee. How easy is that?

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
5
0

Rated 5
Rated 5 out of 5

Posted By:
Nori Grossman

09/15/2010

Has owned for:
1 - 6 months
Ability Level:
Beginner

Director of Laboratory Services

I waited a long time to splurge on a machine like this. I'm so glad I finally did. This is an awesome machine that is easy to use and clean! It literally beats the pants out of coffee houses (in my opinion only). If you are thinking about purchasing, I say "go for it"!!

How Long Have I Been Using This Product?

1 - 6 months

What's Best About this Product?

Ease of use and cleaning

Some Helpful Tips For Using this Product:

To froth milk, make sure wand is all the way at the bottom of your milk pitcher or else you won't get nicely frothed milk (one of the mistakes I made).

My Experience With Using This Product:

Beginner

The Coffee I've Tried With This Product:

Lavazza Qualita Oro

Some Improvements I Would Recommend for This Product:

Construction; lots of plastic parts especially brew group.

Some of the Other Machines I've Used:

Single serve pod machines

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
4
Price Value:
5
Instructions:
4
0

Rated 5
Rated 5 out of 5

Posted By:
Angela McArthur

08/15/2009

Has owned for:
1 - 6 months
Ability Level:
Beginner

Love this machine!

I gave this to my husband as a birthday present as he is a coffee fiend was constantly making pots or begging us to make them....I thought the single fresh cup idea was perfect. Little did I know what I was really getting was the best cup of coffee *I* have ever had the pleasure of having. We love this thing! I've made Latte's with the steamer and simply love being able to just walk over and get a fresh cup whenever I want. Never knew how wonderful "creme" was, now I crave it and am just blown away that the bitterness is not there as with drip coffee makers. Buy this!!!! You will not regret it!

How Long Have I Been Using This Product?

1 - 6 months

What's Best About this Product?

Easy to use, attractive and makes the best cup of coffee ever!

Some Helpful Tips For Using this Product:

Read the start-up carefully and throughly so that you won't have to scramble and figure it out like I did....once you've gone through it once, you are an expert. Very easy to use.

My Experience With Using This Product:

Beginner

The Coffee I've Tried With This Product:

Whole Bean Starbucks Breakfast Blend

Some Improvements I Would Recommend for This Product:

The ability to direct connect water lines would be a huge plus.

Some of the Other Machines I've Used:

Regular coffee makers

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
5
Price Value:
5
Instructions:
5
0

Rated 5
Rated 5 out of 5

Posted By:
johnbrain

04/05/2009

Has owned for:
1 - 6 months
Ability Level:
Coffee Lover

Great Latte's Every morning

I originally bought the ENA 5 for it's simplicity. It really is fine Swiss Engineering. It's built like a swiss watch. Near perfect lines etc. But like the previous review, the coffee wasn't hot enough. The wand also was a pain to clean though it is longer and beautiful stainless steel. And I had a little regret about the price tag. In comes the Gaggia. This machine costs half the price and makes a better shot. The espresso is hotter and I really like the flavor control, lacking in the pricier Jura. The and also pulls out as well as side to side which can be advantageous. I prefer the faucet cleaning to the chemical cleaning of the Jura. Those jura tablets are pricey. At the end of the day for our household, it was about the quality of the shot and in my opinion flavor trumped looks. I did change the wand immediately to the latte art wand. I did not want a panarello.

How Long Have I Been Using This Product?

1 - 6 months

What's Best About this Product?

Easy to clean. Price. Large water tank. Great shots.

Some Helpful Tips For Using this Product:

When I turn on the steam nob about an ounce of water spits out before it's on full steam. I just put a cleaning rag down and let it drip onto the rag since I am going to wipe down the wand anyway. No biggy but the Jura is much cleaner in this respect. Also since this in entry level the warning light could mean it needs water or empyting and you kind of have to check all. No big deal. I knew I didn;t buy a higher end machine with a display.

My Experience With Using This Product:

Coffee Lover

The Coffee I've Tried With This Product:

Illy, Lavazza, Supreme Bean (local for me)

Some Improvements I Would Recommend for This Product:

Wand. The cycle from brew to steam. Spits a lot of water. (see below)

Some of the Other Machines I've Used:

Jura Capresso ENA 5

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
4
Construction:
3
Price Value:
5
Instructions:
4
0

Rated 5
Rated 5 out of 5

Posted By:
asklyar

01/06/2009

Has owned for:
Less than 1 month
Ability Level:
Beginner

I like Gaggia Vogue.

The machine produces high quality of Espresso which I could not get from Jura Capresso ENA 5. Tried different types of coffee beans; consistently had a good quality crema.

How Long Have I Been Using This Product?

Less than 1 month

What's Best About this Product?

Espresso Quality and Crema. I had ENA 5 for a week and returned it because it always produced "coldish" espresso and weak crema. Like E-Plus system where you can adjust the intensity of coffee.

My Experience With Using This Product:

Beginner

The Coffee I've Tried With This Product:

Capresso, illy, Lavazza

Some Improvements I Would Recommend for This Product:

Manuals

Some of the Other Machines I've Used:

Saeco Classico; Jura Capresso Ena 5

Ease of Use:
5
Espresso Quality:
5
Steaming Ability:
5
Construction:
4
Price Value:
5
Instructions:
4
0
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Angel Lopez

Reputation: 38
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Angel Lopez asked a question about a product...
at 05-08-2013 6:28pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

I find the coffee this machine produces not quite hot enough for my taste. Is there any way to raise the temperature? My other machine has a heat exchanger and thermosiphon system and it takes at least 30 minutes to warm up. This one says it is ready to go 20 seconds after I turn it on. It must be using a different system to be able to provide both steam and brewing temp water that fast. What is that system? Will the water get hotter if one waits 30 minutes after turning it on? How does it control the temperature so it does not go too high when idle?

0

Vote

1

techkathy The Vogue has a much smaller boiler than a heat exchanger. That is why is heats so quickly. Leaving the machine on a little longer will definitely increase the temperature. Make sure that you pre-heat the cups you are using. Heated cups will keep the temperature of the coffee maximized.

05-09-2013 12:04pm |

aberman

Reputation: 5
Followers: 0
Following: 0

aberman asked a question about a product...
at 04-28-2013 7:23pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

I've had my platinum vogue for about a year. I have recently noticed that a fair amount of water is leaking out of the steam wand during the brew cycle. Enough to fill up the drip tray. The steam knob is in the off position.. Was wondering if this is a maintenance issue?

0

Vote

1

techkathy The leaking can sometimes be from build up on the steam valve. Regular descaling can prevent any mineral deposits from building up in the machine. If a descaling cycle does not clear up the issue I would recommend sending the machine in for a repair.

04-30-2013 4:00pm |

MaryaL

Reputation: 22
Followers: 0
Following: 0

MaryaL buzzed about a product...
at 11-18-2012 9:54am
Gaggia Platinum Vogue
Gaggia Platinum Vogue

It seems like without the bypass doser you can't run descaler or a hot water rinse through the brew head. This seems like it would be an issue?

1

Vote

1

Tracys ♦ This is a nice machine. No you cant run a blank shot but it does brew a good hot shot. You can still descale using the hot water function. It is not really a big issue. You may want to look at the Gaggia Brera if you want those features with a by pass doser. I hope this helps.

11-19-2012 8:50am |

Phil D

Reputation: 0
Followers: 0
Following: 0

Phil D buzzed about a product...
at 09-26-2012 12:48pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

I'm on the fence between this unit and the Jura-Capresso ENA4 (currently both on sale for $699). I'm an Americano drinker, my S.O. is a latte drinker, so those would be the two primary drinks being brewed. I like the swivel and ceramic burr on the Gaggia, and the look and frother on the Jura. Wondering if there's really any appreciable difference between the two, or if they are so similar that either way is good. Thanks!

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0

mjackson ♦ Phil,
There are some differences. The Gaggia will brew a better espresso, due to the ceramic burrs and a different designed brew group. The Jura will make a stronger coffee as it will put up to 16 grams of coffee into each drink. The Gaggia will do 10.5 grams at most. Steaming will be about equal. I do like the Gaggia more

09-28-2012 8:31am |

Giovanni Braia

Reputation: 0
Followers: 0
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Giovanni Braia buzzed about a product...
at 07-29-2012 2:02pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

HI I have a gaggia Platinum Vogue and the Coffee grounds drawer
and descaling LEDs are Blinking alternately. I have followed the reset procedure and it will not reset.
It started when i was doing a descale and i interrupted the descale process by turning the machine off.
Is there anything i can do to get this £600 machine to work again? Help!!

0

Vote

0

mjackson ♦ Giovanni,

You need to start and complete the descaling cycle. It is the only way to fix your problem. If you cant call Gaggia support in the UK ans see if you can reset the machine.

07-30-2012 8:07am |

Allison Peterson

Reputation: 0
Followers: 0
Following: 0

Allison Peterson buzzed about a product...
at 07-21-2012 4:25pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

Over the past few months, our machine is requiring us to flush the steam wand with the drop icon repeatedly. The exclamation point will blink quickly. Some times we have to completely flush it 2 or 3 times before we get a full cup of coffee. Is there something else we can do or need to fix? Even after a thorough cleaning and descaling, the machine continues to give us the same notification. Thanks!

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0

mjackson ♦ Allison,

It is hard fro me to say what is exactly going on, the best thing to do is call our technical department as they will be able to help.

07-23-2012 8:32am |

miriam getsis

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miriam getsis buzzed about a product...
at 04-28-2012 1:01am
Gaggia Platinum Vogue
Gaggia Platinum Vogue

Is it possible to disassemble the steam wand, including the inner wand?
Thanks

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mjackson ♦ Miriam,You can take it apart but only the plastic pannarello part. It is easy to do and I will email you instructions so you can see what I mean. It is a good idea to also wipe it down after every use as well/ You may also want to blast some steam out of it after steaming milk to help keep it clean. This should help you keep it clean and operational.

04-30-2012 8:48am |

John Lindwall

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John Lindwall buzzed about a product...
at 02-17-2012 6:31pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

We are replacing a Gaggia Syncrony Compact. On that unit, we can completely configure the "default" amount of water that is dispensed (by teaching the unit one time, by brewing and holding down the button until our desired amount has been dispensed). After that "teaching" step, whenever you push the button you will get that same amount.

We liked having the "coffee" button configured to dispense about 12 oz of water to a single shot.

The Vogue seems to have less configurability in this regard. Is there any way to approximate or duplicate a setting for a 12 ounce cup?

Thanks.

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mjackson ♦ John,

It does have many of the same features. You can adjust the strength, the cup size and also the fineness of the grind. It is made to do up to an 8 ounce cup of coffee. That seems to taste just right. You could dial it in to do a 6 ounce cup of coffee and then press it twice. It also does not have a bypass doser. It does make an exceptional espresso and I do think you will enjoy the brew and the quiet grind. let us know if you have any questions.

02-20-2012 8:26am |

Greg Sweet

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Greg Sweet buzzed about a product...
at 10-04-2011 4:31pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

So many to choose from - which Gaggia would be your highest recommended machine for a family that pulls 8 - 10 shots per day on average: Titanium, Brera, or Platinum Vogue? Any major differences?

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Michael Rosso ♦ Greg...Thanks for your interest in the Gaggia espresso machines. I would recommend the Gaggia Titanium if you are going to make a lot milk based drinks at one time rather than just shots of espresso, because the Titanium has dual boilers. If you are drinking mainly espresso or a few milk based drinks at one time I would choose the Platinum. The platinum will grind a bit quieter because it has ceramic burrs. Thanks.

10-05-2011 10:34am |

Kristina Carter

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Kristina Carter buzzed about a product...
at 09-21-2011 7:39pm
Gaggia Platinum Vogue
Gaggia Platinum Vogue

What constitutes a "Refurbished" machine? Thank you very much for your help!

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Michael Rosso ♦ Kristina...A refurbished machine is a machine that is returned to us through our Buyers Remorse program. We allow customers to return machines to us in Like New condition within 30 days from when they receive it for a variety of reasons (not what I really wanted, wrong color, to hard for me to work, looking for more a challenge, etc. etc.). We go through the machines to check and clean them and then the Service Manager signs off on them. Thanks.

09-22-2011 10:48am |

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Part Diagram: Gaggia Platinum Vogue Parts Diagram 03-2013.pdf Part Number Diagram / Page / Index
Grinder adjustment key for Unica and Platinum 11003785
Water tank lid, clear plastic 11001668
Water tank assembly, does not include body panel 11002017
Water tank outlet valve spring 11003672
Water tank outlet valve seat 11003673
Water tank outlet valve seal, rubber 11003671
Water tank outlet valve cover 11001298
Bean Hopper lid with Magnet for Platinum Series 11007195
Steam Knob for Platinum, Silver 11007232
Front panel for Platinum Vogue, Silver 11007207
Top panel for with Black Bean Hopper, Silver 11007173
Chassis for Platinum and Unica 11004687
3 Prong Power Socket, Molex 12000280
Main Power Switch, DPST 120V 11007060
Right side housing for Platinum, Silver 11007174
Wheel for Platinum or Unica 11000223
Plug for Milk Island port for Platinum - need o-ring 140321461 11003821
Magnet (only) for water tank float 9161.111
Brew Unit Door Inside Cover Panel 11005046
Dreg Drawer with Magnet for Platinum and Unica 11003533
Removable Side Drip Tray Drawer, Silver 11007177
Power Board 120V for Platinum 11003968
Chrome Plated Drip Tray Frame for Platinum 11007213
Front Panel Support Plate for Platinum Vogue 11007277
Drip Tray Support for Manual Tray, Platinum 11004795
Drip Tray Grid, Stainless Steel for Platinum 11004773
Lower Drip Tray Frame for Vogue, Silver 11008883
Volume Selector Knob Support Ring 11002061
Support for buttons and lights, white plastic 11002062
Fast lock connector for coffee dispenser 11002130
Cotter Pin, Retaining Clip for D4 Tube 9011.144
Steam Arm Ball Joint, Left Side 11007189
Steam Arm Ball Joint, Right Side 11006922
Hand grip for pannarello wand, black rubber for Platinum Brera Unica 11007194
Pannarello wand inner black tube for Platinum Unica Brera 11001620
Electrical Socket for Platinum Milk Island 11000465
Support for Steam wand ball joint, SS 4332055000
O-Ring, Food Safe EPDM 108 70 SH 12001613
Piston for Steam Valve, Chromed Brass, No O-Rings 11004134
Steam Tap Board including Harness, 120V 11007569
High-Limit Thermostat, 175C Fail Point 12001034
Blowdown valve kit 20000591
Blowdown valve connector assembly 20000592
Pump outlet elbow, black plastic 11001054
Ulka EAP5S Pump, 120V 60Hz 12000142
Flowmeter, 932-8521/90 12000781
6 pole wire for flowmeter 11007550
Grinder Motor for Brera and Platinum 11000511
Crinkle Washer, Steel 21.8x14.0x0.25 128381800
GEN.MOTOR COF.GRINDER V2 P0049 120V ASSY 11007417
Washer white Mylar for brew unit motor 9161.132
Motor mount 9121.044
Brew Unit Drive Motor, 120V 11005214
Screw, TSP Torx 10 3.5X12 for Plastic, Zn-B 129914102
Black cover for boiler spout and brew group gear 11001312
Brew Unit with SBS, 8g for Platinum 11005921