la Valentina Automatic Espresso Machine

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Refurbished machines, excluding Capresso models, come with a six-month warranty covering limited parts and labor through Whole Latte Love. Before a machine can be offered through the Outlet, our technical staff carefully inspects it to ensure it is in perfect working order, so you can always be sure you’re getting the best in quality and performance. Each refurbished machine comes complete with all components that are necessary for proper use.

Capresso refurbished machines come with a full one-year warranty and all repairs will go directly through the manufacturer. Before these machines were made available for resale, Capresso’s own technicians carefully inspected each machine to ensure it is in perfect working order. Each refurbished Capresso machine comes complete with all the accessories that normally come with a new product.

For more information on our refurbished machines, please read the article linked below and visit the Whole Latte Love Outlet.

Whole Latte Love Refurbs

Whole Latte Love Outlet

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You should not decalcify machines that have heat exchanger boilers. Due to the design of the boiler, it would be nearly impossible to remove all of the decalcifying solution short of removing the boiler from the machine and taking it apart yourself - this is not recommended. The best thing you can do to keep your machine clean is to backflush it. This is a simple process that removes coffee oils and residues from the brew group through the solenoid valve. I have provided a link below to our article on backflushing so that you can learn more. In addition, I have linked to Urnex Cafiza and Backflush discs, both of which are necessary for backflushing.

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There are a few things that will help get your espresso hot. The first, which you mentioned, is letting the machine heat up a little longer before you use it. Make sure that the temperature ready light comes on before you try to use the machine. After the machine says its up to temperature, you’ll also want to run a "blank shot". This is simply activating the brew function while the empty portafilter is in place to allow hot water to come through the brew group and portafilter. In addition, you should preheat the cup you’ll be brewing into with hot water. Cold brew groups, portafilters, and cups will absorb the heat from your espresso, making it colder and reducing the amount of crema you get. Preheating all of these components prevents that from happening and helps you to get the perfect shot.

If your machine is tripping your GFI switch, you may need to send it in for repair. Please call us at 888-411-5282 so that we can thoroughly diagnose the problem and provide you with the most appropriate solution.

Blind filter baskets, or backflush discs, are available through us. You can purchase them online by following the link below or over the phone by calling us at 888-411-5282.

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Very basically, the Golden Rule states that using the correct amount of coffee (based on a single or double shot) should produce a shot of espresso in 20 to 25 seconds. Changing the grind setting or the amount of tamp pressure you are using will change how quickly the shot is produced. Follow the links below to find more in depth discussions of the Golden Rule.

Golden Rule
Purchasing Coffee & Brewing Espresso PART I
Purchasing Coffee & Brewing Espresso PART II
Rituals of Making Espresso

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