Saeco Incanto Deluxe Espresso Machine

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Overview

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From beginning to end, the Saeco Incanto Deluxe has every detail right to give you the best possible shot of espresso. Your beans are stored in a dark tinted hopper; this protects them from the damaging effects of light, moisture, and air. When you press the brew button the correct amount of beans are ground using a built-in ceramic disc grinder, which can be adjusted to vary the fineness of the grind for different coffee strengths. The grounds are then pre-infused, which brings out the depths of the coffee oils and aromas. Last, the espresso is dispensed directly into your cup, which you can preheat on the machine’s active cup warmer. From start to finish, the Saeco Incanto Deluxe takes each step seriously, and delivers an incredible shot of espresso.

All this takes place inside the Incanto Deluxe’s sleek and modern metal frame. ABS protective plastic on the top makes this machine even more durable, and the swivel base allows you to move the machine with ease, so it’s not a hassle when you need to free up a bit of counter space. This machine was designed with a home kitchen in mind – its impressive looks and quiet brewing and grinding allow it to fit in well to different settings, no matter how many people in the household drink espresso. Even non-coffee drinkers will love the automatic steam and hot water wand, perfect for dispensing hot water for soups and teas, as well as steaming and frothing milk for steamers, chai lattes, or hot cocoas.

The stainless steel steam wand makes for easy frothing, so you can quickly begin making your own cappuccinos, lattes, and other drinks. Indeed, you are completely in control whenever you use this machine. The Rapid Steam system gives you separate boilers for brewing and steaming, so you can move between brewing and steaming without long lag time. Use the 3 programmable brew settings for different drinks, and turn the Saeco Brewing System (SBS knob) to fine-tune the extraction even while brewing. The grind settings are also adjustable, so you can grind finer for a stronger cup of coffee, or coarser for a milder one. If you prefer a different blend than the beans in the hopper, all you have to do is pour pre-ground coffee into the bypass doser and the Incanto Deluxe will brew using that instead. This machine includes a 1 year warranty directly through Saeco.

Features

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Features & Benefits: Coffee

Control Panel

A blue-backlit LCD screen ensures clarity when you program your drink preferences. Below the LCD screen are 2 rows of buttons, a top row of 4 buttons and a bottom row of 3. Together, the buttons and the LCD screen allow you to vary the pre-brewing cycle; use pre-ground coffee and bypass the beans in the hopper; activate the cup warmer; change the settings for rinsing and energy usage; set the water hardness; turn the cup heater on and off; change the coffee temperature; see how many coffees the machine has dispensed; alert you when descaling is necessary; program automatic on/off times; and return all of these variables to the default factory settings. The top row of buttons is for programming the preferred volume for your 3 different brews, and a button for the bypass doser. Simply press and hold the button corresponding to the drink you want to program until the desired amount of espresso is reached, and from then on the machine will automatically dispense that amount. The bottom row of buttons is for hot water, “OK,” and descaling.

Other Settings

The coffee dispenser has an SBS knob, which varies the amount of pressure for a stronger or milder shot. On the right side of the machine is the steam knob for foaming and steaming milk. Located on top of the machine, the grinder can be adjusted to change the fineness of the ground. To give you direct control over coffee strength, within the bean hopper is a doser that lets you vary the amount of grounds in each shot of espresso from 6-9 grams by turning it towards the “+” or “–” sign.

Automatic Coffee Center

The Incanto Deluxe brews espresso shots of gourmet quality and also includes high-end features essential for a variety of specialty drinks. All you have to do is press the button of the type of coffee desired, and the machine dispenses. If you want 2 coffees, press it twice. The Pannarello steam wand froths milk for cappuccinos and lattes and also serves as a hot water dispenser for tea, hot chocolate, or Americanos. Many use home espresso makers for “café crema,” an espresso brewed long to fill a normal-sized mug. The pressure-brewing espresso process extracts more flavor and creates a more aromatic and tasty drink. Your old drip coffee maker will be available at next summer’s garage sale.

Rapid Steam®

This coveted feature allows you to switch back and forth between brewing espresso and using the steam wand for frothing without delay. With the dual exchange boiler system there’s less time between brewing and adding your steamed or frothed milk, so you’re sure to get a nice, hot drink every time.

Bypass Doser

This feature is for pre-ground coffee only and allows you to brew a different kind than what you already have in the bean hopper. It is perfect for entertaining decaf-only drinkers or when you want an after-dinner coffee without the caffeine. This is also great for experimenting with different types of coffee.

Saeco Brewing System®

The SBS controls the flow rate of your espresso as it brews by varying the pressure. Turn to the left for a perfectly extracted espresso or to the right for a mellow café crema. This innovation lets you adjust the taste of your drink while brewing.

Pre-infusion

The Saeco Aroma System® is why espresso brewed with this super automatic is so rich and robust. The machine takes 2 seconds to moisten and condition the ground coffee first. A 2 second delay then gives the aromatic oils time to infuse with the water. The second step triggers the high-pressure pump to ensure maximum flavor extraction and a rich aroma.

Ceramic Disc Grinder with Adjustable Grind Knob

Ceramic grinding burrs produce an even grind, are durable, and are made of an inert material that won't affect flavor. The adjustable grind feature inside the bean container has 7 settings. This dial adjusts the grind from fine to coarse depending on the drink you are making. Espresso, for example, uses a finer grind while café crema requires a coarser grind. Turning the dial clockwise creates a coarser grind and the coffee is dispensed faster, while turning the dial in the opposite direction creates a finer grind and the coffee is dispensed slower.

Adjustable Coffee Spout

The removable, dual dispensing spout moves back and forth to fit different size cups. This feature prevents spills, whether you’re brewing into a small espresso cup or a large mug, and keeps the espresso warm. It can accommodate espresso cups (4 oz) or coffee mugs (8 oz).

Active Cup Warmer

Preheated cups are a prerequisite for all espresso drinks. This ensures temperature stability and preserves the flavor of the espresso. The Incanto Deluxe includes an active cup warmer, which is electrically heated and can be turned on to heat cups and turned off when not in use.

Features & Benefits: Frothing and Hot Water

Hot Water Dispenser

Hot water can be dispensed at any time from the water and steam wand. This feature is great for hot cider, soups, or tea. The Incanto Deluxe’s Rapid Steam system allows you to switch quickly between brewing and steaming, without wait time in between.

Pannarello Frothing Wand

The Incanto Deluxe features the renowned Pannarello frothing wand. This high-quality a stainless steel wand sprays steam in 3 directions to create a rich and even froth without a hassle.

Features & Benefits: Care, Maintenance & Other

Water Reservoir

The removable reservoir holds 68 oz of water; this can provide for 30 espressos before needing to refill. When the reservoir runs low, the LCD screen alerts you and prompts you to fill it. The water reservoir is equipped for an Aqua Prima cartridge filter to help purify the water. Saeco recommends this cartridge and it is available separately. If not purchased, the machine needs to be decalcified more often.

Removable Brew Group

The Incanto Deluxe has an updated brew group designed for even better coffee. Like others before it, this brew group is easy to remove. You open the front panel and press the lever to release the brew group. This lets you reach every component that brews the coffee for cleaning.

Removable Dregs Drawer and Drip Tray

The dregs drawer is inside the machine and conveniently accessed from the front after sliding out the drip tray. The LCD display will tell you when the dregs drawer needs to be emptied. It can hold approximately 13 espresso pucks.

Bean Container

The Incanto Deluxe holds 10 oz of whole bean coffee – more than enough for 35 espressos before you need to refill it. This storage keeps beans fresh by protecting them from light, moisture, and air.

Warranty

All NEW Saeco machines include a one year Saeco Manufacturer's Warranty. Call Saeco at 1-800-933-7876.

REFURBISHED machines carry a 6 month limited parts and labor warranty through Whole Latte Love.

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Specs

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Misc Data
Manufacturer Philips
Model R19724/47
Specifications
Dimension - Width (Inches) 12
Dimension - Height (Inches) 15
Dimension - Depth (Inches) 16
Weight (lbs) 26
Watts 1250
Volts 120
Housing
Housing Materials Stainless Steel
Drip Tray Material Plastic
Drip Tray Cover Material Stainless Steel
Drip Tray Capacity (Oz) 12
Drain Line Adaptable No
Spent Coffee Capacity (Dregs Drawer) 15
Easy To Rotate No
Tall Legs No
Power Cord Length (Inches) 48
Cup Height
Adjustable Height Yes
High (Inches) 3.5
Low (Inches) 2.75
One Touch cappuccino
One Touch Cappuccino No
Frothing Wand
Material Stainless Steel
Steam Wand Style Pannarello
Wand Movement Rotating
Usable Length (Inches) 4.25
Height Off Counter (Inches) 2.75
Optional Cappucinotore No
Number Of Holes 1
No Burn Wand Yes
Optional Steam Tips Or Wands No
Water Source
Reservoir Or Plumbed Reservoir
Reservoir Capacity (Oz) 68
Reservoir Material Plastic
Reservoir Removable Yes
Water Level Visible Yes
Water Filter Mavea
Controls
Type Of Controls Push Button
Display Type LED
Programmable Brewing Yes
Temperature Control Yes
Adjustable Coffee Dosage Yes
Coffee Dosage Quantity 6-12.
Cup Volume Control Yes
Aroma / Flow Control Yes
Bypass Doser Yes
Pre-Infusion Yes
Low Water Warning Yes
Energy Savings Yes
Multiple Programmability Yes
Pressure Gauges No
Cup Warmer
Material Stainless Steel
Size (Inches) 10x3
Passive / Active Active
Brew Group
Material Plastic
Type Automatic
Preheat No
Removable Yes
Self-Cleaning Yes
Boiler Data
Number Of Boilers 1
Brew And Steam Simultaneously No
Rapid Steam Yes
Brew Boiler Data
Brew Boiler Type Thermoblock
Brew Boiler Watts 1300
Brew boiler Volume (Oz) Low
Brew Boiler Material Stainless Steel Lined Aluminum
Brew Boiler Heater Location External
Insulated No
Pump Data
Pump Type Vibration
Maximum Pressure (Bar) 15
Self Priming Pump Yes
Grinder Data
Number Of Grind Settings 7
Hopper Capacity (Oz) 10
Burr Type Flat
Burr Material Ceramic
Freshness Lid Yes
Performance
Initial Heat Up (Seconds) 90
Recommended Heat Up Time (Seconds) 120
Maintenance
Maintenance Alerts Yes
Descaler Used Urnex Cleancaf
Water Filter Mavea
Details
Warranty (Years) 2
Country Of Manufacture Italy
NSF Certified No
Recommended Applications Home Use
Available Internationally Yes
Service provided
Repairs By Whole Latte Love
Contact Number 888-411-5282

Question & Answers

Ask our Community any quesiton you may have about this product! We are happy to help. Back to Top
Recent questions
Lisa asked:
posted on Jul 05, 2014 12:22PM

What does "ventilate" mean?

I love this machine.  However recently it won't work and shows the word "ventilate" in the window.  The manual is not helpful.  What do I need to do?  Thanks!    
John Seymour aswered:
It means that water is not flowing for some reason. Click on the link below and see if it helps you:   http://community.wholelattelove.com/videos/1546/how-to-ventilate-the-gaggia-titanium

David asked:
posted on Sep 09, 2013 08:02PM

Question by David A.

My Incanto Deluxe has is displaying the brew unit blocked message. I followed a U-tube video for removing and resyncing, but the machine will not reset to neutral position when door is closed (I bypassed the brew unit installed switch as instructed. When resetting the power it goes into self...
techkathy aswered:
David - The issue is electrical. The machine should come in for a repair. Please call tech support at 888-411-5282, option 3. we will need to gather the serial number from the bottom of the machine and confirm your contact information.

Tony asked:
posted on Jun 30, 2013 10:51AM

Question by Tony B.

Saeco Incanto Delux. Brew Unit blocked. I was changing water in tank. Places tank back and machine started prior to tank being properly seated. Then machine went into ventilation, then self test, then Brew Unit blocked. Now stays at Brew Unit blocked. What to do?
techkathy aswered:
The brew unit in the machien may be stuck. Click on the link below and see if you can reset your machine. If you can't then it should come in for a repair.

Gina asked:
posted on May 15, 2013 10:09AM

Question by Gina U.

my machine ventilate light is on - I have tried to ventilate but no water comes out of the spout - help
techkathy aswered:
Try resetting the machine to the factory settings. Make sure that there is nothing under the water tank preventing it from seating all the way down. You can also try manually priming the machine. Click on the link below to see a short video on priming. ... more

Jeff asked:
posted on Jan 13, 2013 12:48PM

Question by Jeff H.

I seem to be having the same problem as Jessica Griffith. Had less than 30 days everthing seems to be working on machine but it wont spit out coffee.. please help i need some asap
Sanfam aswered:
Jeff, here's a few basic troubleshooting options to look into to figure out where the problem is: Set the machine to pre-ground mode, not putting any pre-ground coffee in, and tell it to brew a single shot. Does water come out? If not, pull the brew unit out, rinse it thoroughly, and try this... more

Jessica asked:
posted on Dec 06, 2012 05:47PM

Question by Jessica G.

We have an Incanto Delux and love it, but I'm extremely frustrated as of late. My coffee grinds and then the machine sounds like its gearing up for prebrewing and then nothing, grounds go into the dredges drawer and it looks like grounds exploded inside as they are everywhere, after several tries...
CustomerMan aswered:
Hi Jessica, I'm sorry you're having trouble with your machine. I think I have some solutions for you. First, watch and follow this video on removing and reinstalling a stubborn brew unit http://www.wholelattelove.com/videos.cfm?playvidID=415 . Second, after you are able to get your brew unit... more