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Java fans often cite ease of use and convenience among the top qualities that make a super-automatic espresso machine so appealing; the Saeco Vienna Plus embodies these traits to a T. With its intuitive push-button controls, programmable settings, and automated functions, this Saeco model is sure to please!
Exclusive to Saeco, the Aroma System is a pre-brewing cycle that infuses your coffee grounds with hot water to maximize flavor extraction—giving you rich espresso with the push of a button! If you’re a latte or cappuccino drinker, you’ll be delighted with the steam wand, which comes equipped with a Pannarello attachment to create the best milk consistency for your beverages. Hot water is also readily available through the steam wand—a great benefit for soup or tea lovers. Available in silver or graphite, the Vienna Plus is a sleek, performance-driven machine that will let you skip those café lines in favor of rich, home-made brews. This machine includes a 1 year warranty directly through Saeco.
The Vienna Plus comes equipped with an adjustable conical burr grinder to accommodate your favorite beans. The grinder is both quiet and durable; for your safety it has an automatic shut-off feature. Best of all, the Vienna Plus comes with OptiDose, which lets you adjust the amount beans ground for each serving—ensuring that you get fresh coffee with every cup.
The brew group is removable for chemical-free cleaning; simply rinse it with tap water to keep your machine in tip-top shape. The Vienna Plus also features a removable 57 oz water tank for hassle-free cleaning and refilling. In addition, the dregs drawer and drip tray can be easily removed for fast and easy maintenance.
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In last month's article, we took a look at a few standout semi-automatic machines for every price range. This time around, we're exploring super-automatic espresso for every budget. If you're in the market for a new machine, take a moment to check out our top picks below.
Economy Machine
The Saeco Vienna Plus, available in silver and graphite, is one of our most popular starter machines. While the Vienna Plus may not have all the bells and whistles found on higher-end machines, it is a solid super automatic suitable for daily use. Ideal for the value-conscious espresso lover, this machine is easy to use and maintain.
Surprisingly accommodating, the Vienna Plus can be programmed to brew 1-8 ounces of espresso. This model also features Saeco's famous OptiDose system to let you adjust the amount of beans ground per cup to customize the flavor and strength of your beverage. For full-flavored drinks, the Saeco Vienna Plus comes with a pre-infusion cycle that saturates grounds prior to brewing.
Don't let its price tag fool you; this machine has been outfitted with quality parts and features. Beneath the hood is a stainless-steel lined Thermoblock boiler, capable of quick and efficient operation. To the right of the control panel, you'll find an integrated conical burr grinder with 18 grind settings. A Pannarello wand makes for easy steaming and frothing; it can also dispense hot water for tea or an Americano. When it's time to clean your machine, the brew group pops right out. Just rinse it under a faucet, put it back in place and you're good to go.
Mid-Grade Machine
A step up from the Vienna Plus is the Jura-Capresso Impressa ENA5. In addition to letting you customize beverage strength and volume, the ENA5 lets you program drink temperatures. It is also equipped with Jura's Intelligent Pre-Brew Aroma System, a two-step pre-infusion cycle that ensures maximum flavor and crema extraction. There is a digital display that acts as an indicator, letting you know exactly what is going on with your machine. Maintenance alerts and programming features are clearly displayed for your convenience.
The mid-grade ENA5 offers the additional option of brewing with pre-ground coffee. If you're an occasional decaf or flavored coffee drinker, the bypass doser will let you prepare drinks from pre-ground coffee and prevent cross contamination with your regular beans. Like the Vienna Plus, the ENA5 has a conical burr grinder, but with this model there are six grind settings to choose from.
A stainless-steel lined Thermoblock boiler minimizes warm-up time and accommodates on-demand water usage. The Impressa ENA5 also eliminates minerals and scale from your tap water using an advanced Clearyl filtration system. The result is great tasting drinks and reduced scale buildup. A dedicated alert will even let you know when the filter needs to be replaced.
Its frothXpress system is another big advantage the ENA5 has over the Vienna Plus. This user-friendly system will automatically steam and froth your milk and dispense it directly into the cup. You can also manually steam and froth using the dual frother plus wand. If you're looking for a well-equipped super-automatic machine, the Jura-Capresso ENA5 may just be the one for you.
High-End Machine
Want to go all out? The Gaggia Accademia is a super automatic machine that's built to impress. This machine has been designed on a one-touch platform so you'll be able to make your favorite drinks with the push of a button. There are seven programmable drink buttons for espresso, caffe, caffe lungo, cappuccino, latte macchiato, and more.
The Gaggia Accademia lets you adjust coffee strength, temperature, and volume. Even the milk options are programmable with the Accademia; you can choose from normal, minimal and no-froth settings. The Milk Management System can add perfected steamed and frothed milk to your cup but since it functions on an external circuit, there milk actually never enters the machine. In addition, this one-touch machine has a stainless steel steam wand to let you manually steam and froth for lattes and cappuccinos; it also doubles as a hot water dispenser.
Gaggia's top-of-the-line machine super automatic has a built-in ceramic burr grinder with seven grind settings. As with the ENA5, the Accademia has a bypass doser to accommodate pre-ground coffee. This model operates on two stainless steel boilers, a vast improvement over both the ENA5 and Vienna Plus. With to boilers, you'll be able to alternate between brewing and frothing without any down time.
Best of all, the Accademia is exceedingly easy to clean and maintain. The milk system has an auto rinse cycle that cleans the circuit after each use to keep it free of residue and contaminants. Also, the brew group is removable so, like the Vienna Plus, the group can be rinsed under tap water. Dedicated maintenance alerts will let you know when the machine needs to be cleaned or descaled. The Gaggia Accademia is an investment that will deliver a world class brewing experience.
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If you would like to know a little about the many types of espresso machines we sell, this would be a good video to get you started. This video covers the machines we sell and based on your lifestyle, what you like to drink, and ease of use. It will give you an overview of different espresso machines and help you determine which one best suits to your needs.
I would watch the video and focus on a particular kind of machine—prosumer, semi-automatic, and super-automatic to decide which kind is ideal for you. Then, you can go and look at individual models to get a better idea of exactly what you want. Of course, if you narrow it down to a few espresso machines and are still undecided, give us a call and we would be glad to help!
| Misc Data | |
| Manufacturer | Philips |
| Model | RI9737/21 |
| Specifications | |
| Dimension - Width (Inches) | 15 |
| Dimension - Height (Inches) | 15.5 |
| Dimension - Depth (Inches) | 14 |
| Weight (lbs) | 18 |
| Watts | 1250 |
| Volts | 120 |
| Housing | |
| Housing Materials | Plastic |
| Drip Tray Material | Plastic |
| Drip Tray Cover Material | Plastic |
| Drip Tray Capacity (Oz) | 22 |
| Drain Line Adaptable | No |
| Spent Coffee Capacity (Dregs Drawer) | 15 |
| Easy To Rotate | Yes |
| Tall Legs | No |
| Power Cord Length (Inches) | 48 |
| Cup Height | |
| Adjustable Height | Yes |
| High (Inches) | 4 |
| Low (Inches) | 3 |
| One Touch cappuccino | |
| One Touch Cappuccino | No |
| Frothing Wand | |
| Material | Plastic |
| Steam Wand Style | Pannarello |
| Wand Movement | Rotating |
| Usable Length (Inches) | 3.75 |
| Height Off Counter (Inches) | 4.5 |
| Optional Cappucinotore | No |
| Number Of Holes | 1 |
| No Burn Wand | No |
| Optional Steam Tips Or Wands | No |
| Water Source | |
| Reservoir Or Plumbed | Reservoir |
| Reservoir Capacity (Oz) | 57 |
| Reservoir Material | Plastic |
| Reservoir Removable | Yes |
| Water Level Visible | Yes |
| Water Filter | Mavea |
| Controls | |
| Type Of Controls | Push Button |
| Display Type | Indicator Lights |
| Programmable Brewing | No |
| Temperature Control | No |
| Adjustable Coffee Dosage | Yes |
| Coffee Dosage Quantity | 6-9. |
| Cup Volume Control | Yes |
| Aroma / Flow Control | No |
| Bypass Doser | No |
| Pre-Infusion | Yes |
| Low Water Warning | Yes |
| Energy Savings | No |
| Multiple Programmability | No |
| Pressure Gauges | No |
| Brew Group | |
| Material | Plastic |
| Type | Automatic |
| Preheat | No |
| Removable | Yes |
| Self-Cleaning | No |
| Boiler Data | |
| Number Of Boilers | 1 |
| Brew And Steam Simultaneously | No |
| Rapid Steam | Yes |
| Brew Boiler Data | |
| Brew Boiler Type | Thermoblock |
| Brew Boiler Watts | 1250 |
| Brew boiler Volume (Oz) | Low |
| Brew Boiler Material | Stainless Steel Lined Aluminum |
| Brew Boiler Heater Location | External |
| Insulated | No |
| Steam Boiler Data | |
| Insulated | No |
| Steam Boiler Type | Thermoblock |
| Pump Data | |
| Pump Type | Vibration |
| Maximum Pressure (Bar) | 15 |
| Self Priming Pump | Yes |
| Grinder Data | |
| Number Of Grind Settings | 18 |
| Hopper Capacity (Oz) | 12 |
| Burr Type | Conical |
| Burr Material | Stainless Steel |
| Freshness Lid | Yes |
| Performance | |
| Initial Heat Up (Seconds) | 120 |
| Recommended Heat Up Time (Seconds) | 300 |
| Maintenance | |
| Maintenance Alerts | Yes |
| Descaler Used | Urnex Cleancaf |
| Water Filter | Mavea |
| Details | |
| Warranty (Years) | 2 |
| Country Of Manufacture | Italy |
| NSF Certified | No |
| Recommended Applications | Home Use |
| Available Internationally | Yes |
| Service provided | |
| Repairs By | Whole Latte Love |
| Contact Number | 888-411-5282 |
4.8 out of 5
(8 Customer Reviews)
Rated 5 out of 5
Has owned for:
Less than 1 month
Ability Level:
Beginner
I have had the machine for 5 days and I just love it. I get up in morning, have a double and then just before I leave for work, I make a latte to take with me. I do want to try some other espresso brands of coffee to see which I like best but so far, I love it for ease and convenience. Instruction could have been a bit better on how to improve strength, quality and tips for use to begin first cup. Great for the price and ease of use. Bought one for my son who will be graduating from UC Berkeley and applying for med school.
Less than 1 month
Ease of use, Price
Still figuring out any tips.
Beginner
Cafe Rico from Puerto Rico but want to try others.
More metal maybe instead of plastic for right now but heard of other things that might be nice to have but it would raise price.
Manual a long time ago and did not like of learned to use correctly.
mjackson ♦ I know when somebody comes back to buy a second machine that means they truly like it and thanks for sharing.
Rated 4 out of 5
We had nearly 9 successful years of almost daily use with this machine's predecessor, the Vienna deLuxe, but managed to break it last week...probably fixable, but we don't have the time to bother now (but will try later so we have a spare!). We ordered this one Sunday evening, and it arrived Wednesday morning (today). It is basically the same machine...the few changes are improvements: quieter, less time to heat up, slightly more streamlined design, darker color. It was so easy to get up and running...operation same as the old one. We set the doser and grind exactly same as the old one, and in minutes, we had real coffee again!!! Also, a new steam wand design works perfectly and is much easier to clean than the old one. In spite of this being at the low end (pricewise) of the super-automatics, we couldn't ask for more than the Vienna Plus! (And easy order/quick shipping from Whole Latte Love!) (AND, I believe this new one was about $150 less than the last one!)
Rated 5 out of 5
Have had this machine for about 3 years now. It's simple to use and makes great espresso.
Rated 5 out of 5
This was my first foray into home espresso machines and I wanted something easy to use and that makes good espresso and lattes. I was leaning toward the Nespresso single-serve machines but I was wary of the whole pod thing, and when I called WLL, the salesguy recommended the Saeco Vienna Plus. I've had this machine for a month now and we are very happy with it. Kind of addicted, actually. It's pretty straightforward to use and the directions are well-written. It took me about 2 days to get the basics down, and about 2 more days to be able to make a great latte smoothly and quickly. I like that it takes whole-bean coffee. Maintenance and cleaning are simple. It's fairly noisy but anything that grinds beans, tamps the coffee into a disk for brewing, and produces high-pressure steam is going to make some noise. All-in-all its a great machine.
Rated 5 out of 5
Has owned for:
More than 1 year
Ability Level:
Connoisseur
I bought this machine over 5 years ago. I still love it. Three years ago, I moved to the mountains of Nicaragua where some of the world's finest coffee is grown. I bubble packed my Saeco and prayed that it here safely and it did! On the average it makes 10 cups a day, and some days up to 25 cups.
More than 1 year
The machine is simple, easy to use and clean. Produces great espresso or latte as well as a regular brew. If this machine wears out before I do--I will purchase another just like it! For the price it is unbeatable.
Connoisseur
Nicaraguan
Rated 5 out of 5
Has owned for:
More than 1 year
Ability Level:
Coffee Lover
Had our machine 6 years and still goiing - perfect coffee every pour. Used daily for 2-3 people.
More than 1 year
Simplicity - easy to clean, minor repairs and use. great customer support through saeco customer service
Coffee Lover
Caffe Darte
Rated 5 out of 5
Has owned for:
Less than 1 month
Ability Level:
Beginner
I had the predecessor of this machine in Baghdad...in seven months and minimal cleaning we pressed 5700+ cups of coffee through this thing. Not a small feat.
Less than 1 month
Durability
Did not allow anyone to steam milk.
Beginner
Mostly Starbucks and Peats
Water tank size.
Saeco Italiano
1. what specific type of descaler is recommended for this machine?
2. is the default water filter fine or would upgrading to the saeco 'intenza' be recommended?
3. does the grinder ever need to be cleaned or have any product used on it for cleaning/maintenance?
thanks for your help!!
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techkathy 1) Durgol is your best bet for descaling.
2) The Intenza filters will not fit in the Saeco Vienna model
3) The grinder would only need to be cleaned if you used a very oily coffee or moisture somehow got into the grinder.
which is a better option, the saeco vienna plus @$395 or Gaggia New Baby Semi-Auto Gaggia MDF for $460ish total. regarding quality / ease of use / time useage. ive never had a semi or fully auto machine before. thanks!!
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A A Brian,
If you are looking for a full auto, then the Vienna Plus is a great entry level machine. It is rock solid and produces quality espresso time after time with no skill needed. It will certainly be the fastest of the two when it comes to making your drinks.
The New Baby will require a grinder, or use of the pressurized portafilter baskets. It is more time consuming, but with the right skills it can produce a better shot than the Vienna can.
I hope this helps!
My saeco Vienna was working fine, did6 shots, then when I went back for more it was dead, no lights, off, would not boot up. Yes the outlet works, and yet no go on Vienna! Is there a fuse in the machine? Other issues that might solve this issue? Please advise! Thanks!
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A A George,
I am sorry to hear about your Vienna! How long have you had this machine for? If it is within the first year, you can contact Saeco at 1-800-933-7876 for technical support and warranty information.
Hope this helps. Feel free to contact us if you need any more assistance!
I am looking for something similar(steam wand pivots, larger water reservoir, clear molded curved look, stainless steel boiler) but without the grinder. Recommendation?
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mjackson ♦ Steve,
Look at the Gaggia Baby Twin or the Saeco Via Venezia in Stainless steel. They are good values and will serve you well.
I noticed another super automatic machine warned NOT to use dark beans, as this would cause the grinder to "jam and fail." I use a french roast. Is this an issue on this machine, or on the Odea Go II? thanks.
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Michael Rosso ♦ Sterbajd...Thank you for your post to our Super Wall. You do not want to use an Oily bean with any Super Automatic Espresso machines, because the oil that coats the outside of the beans will stick to and gunk up the burrs over time. Thanks.
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Michael Rosso ♦ David...Thank you for your interest in the Saeco Vienna Plus in Graphite. It uses a 15 bar pump to brew espresso and brews espresso at 8 to 9 bars of pressure. Thanks.
Would the Saeco Vienna Plus take coffee grinds or only coffee beans?
Does it have any pre-programming features?
Does it has auto power off for safety and energy savings?
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Michael Rosso ♦ Angel...Thank you for your interest in the Saeco Vienna Plus in Graphite. You can use only Whole Beans in this machine, it does allow for some volume programming and power saving mode. I hope this helps, however if you have more questions please contact us directly at 1-888-411-5282 option 1. Thanks.
Michael Rosso ♦ Johnathan...Thank you for your interest in the Saeco Vienna Plus in Graphite. The machines on our main pages are new (New Vienna's are on sale right now for $399.00). We do also offer refurbished espresso machines. Thanks.
First, can you make just breakfast coffee, second, can you vary the amount of water, third, can you change the beans in the bin conveniently and go from caf to decaf easily?
Please send a catalog to
Louis Napoli
29 Hideaway Dr
Long Beach Twp, NJ 08008
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mjackson ♦ Louis,
You can brew a great cup of coffee easily. It does let you vary the amount of water in any drink you want. It is not easy to change beans. If you want to do that you should look at a machine with a bypass doser like the Gaggia Brera. I hope this helps and we do not have a catalog to send out as all the information is available on line.
Our new Saeco Vienna Plus just arrived yesterday. My wife was so excited because we bought one as a Christmas present for parents and loved the brew. She waited until I got home so we could test it together. We set it up, ran a load of water through as per the instructions, primed the pump and loaded with water and beans, pushed the brew button and nothing but the red light saying we needed water or beans. Both were full. Still doesn't work. Any ideas? How does it detect beans?
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mjackson ♦ John,
Sorry for your problems. I am not sure exactly what is going on. I would give our technical support a call. I am not sure the nature of your problems. They should be able to help you troubleshoot and get your machine up and running. Give them a call and they will be able to help.
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Chance Great video. Covers the basics and really helps you find the category that fits your life. Super auto for me!
01-03-2013 12:48am |