Urnex Cafiza Espresso Machine Cleaner

mjackson ♦ Phyllis,
I am afraid I would be liable to give you an answer. You need to get the machine cleaned out. The only way to do that is to keep running hot water out of your tank not the steam. Or take it to a professional to have drained and cleaned.

11-06-2012 8:21am |

Michael Rosso ♦ Tim...Thank you for the posting to our Super Wall. Urnex Cafiza is designed to Back Flush an espresso machine. If you are suppose to Back Flush your machine you would put the Cafiza into the portafilter, and then follow the instructions for Back Flushing your machine. Thanks.

04-25-2012 10:12am |

mjackson ♦ Lyndsy,

It is a powder to back flush with.

09-01-2011 8:19am |

mjackson ♦ David,
The instructions are correct for the use of the product. You may feel more comfortable doing a few rinse cycles. I will normally do at least two as I just feel more comfortable.

07-26-2011 8:01am |

William Rindone Michael- I got one extra filter for my EXPOBAR Office Lever...I can't find them on the WLL website here....am I missing it or where do I need to go to get them?

05-13-2011 1:05am |

Michael Rosso ♦ William...Please contact our Technical Support Department directly at 1-888-411-5282 option 3 to help you order a brew basket.. Thanks.

05-13-2011 9:56am |

Michael Rosso ♦ Peggy...Urnex Cafiza Cleaner is used for back flushing your group head. Thanks and happy brewing.

12-16-2010 8:20am |

Michael Rosso ♦ Diane...I am so glad you LOVE your machine. A couple of things could be making your coffee bitter. So if you don't believe it to be the coffee, and you have back flushed your group head with an empty porta filter (after using the Cafiza)to rinse it. The temperature of the water for brewing maybe be to hot. Or the amount of time you are brewing your shot is to long. Here is what I suggest you try to help you get rid of the bitterness of your coffee. Check the temperature (should be 190-200 degrees)of the water coming out of an empty porta filter. When you do this make sure the probe for the thermometer is in the center of the water flow. Also make sure that if you are frothing milk that you do it after you have drawn a shot. Or if you choice to froth your milk first you will need to cool the boiler down before your brew your shot. To cool the boiler down simply draw some water through your group head for 15 seconds or so. Secondly next time you brew a shot use a stopwatch to ensure you are not brewing for more than 30 seconds, as this will cause the coffee to be bitter. If this doesn't work or if you have any further questions please feel free to contact our technical support at 1-888-411-5282 option 3. Happy brewing.

11-04-2010 8:44am |

ToddS Patrick, for home use we recommend that you back flush with Cafiza one a month. Also please remember to hit the brew button after you remove the portafilter to give the shower screen a quick rinse after each brew. The filters do a nice job so the machine will not require a lot of descaling. If you descale it with urnex Dezcal every 6 months that will be fine.

10-24-2010 9:06pm |

ToddS Patrick, for home use we recommend that you back flush with Cafiza one a month. Also please remember to hit the brew button after you remove the portafilter to give the shower screen a quick rinse after each brew. The filters do a nice job so the machine will not require a lot of descaling. If you descale it with urnex Dezcal every 6 months that will be fine.

10-24-2010 9:07pm |

TechMilanoItalia Alexander, you would not want to use Cafiza in that machine. You need Cleancaf (found here: http://www.wholelattelove.com/Urnex/cleancaf.cfm ). Cafiza is a more harsh formula used for backflushing on the commercial style machines or for cleaning parts only.

09-01-2010 11:49am |

TechMilanoItalia The only product that is approved by the manufacturer would be the cleaning tabs here: http://www.wholelattelove.com/Capresso/juratabs.cfm You may wish to check if the Cafiza tabs are compatible with your machine. Their number is: 800.767.3554

07-22-2010 4:20pm |