In the event that you are not happy with your purchase please look at the following policies and procedures. Also, should you have any questions about the warranties we have listed each manufacturer’s policy. If you have any questions please ask any sales representative before your purchase.

• Prices subject to change without notice. Special sales and offers exclude all previous purchased merchandise.
• Product images are subject to change. Manufactures reserve the right to change their products without prior knowledge, however Whole Latte Love will make every effort to properly reflect any changes. Non-functional changes to machines are not considered misrepresentation. Due to constantly changing stock of accessories, images may not be identical.

To make your shopping easier our staff will assist you in making your purchasing decision. We test and actively use all products that we sell making us the most educated Espresso Retailer on the net. We even offer after sales support on all of our products over the phone just give us a call 888 411 5282.

Policies and Procedures:

Merchandise Returns:
All Whole Latte Love Commercial sales are FINAL. This includes all products available through the commercial site. Please ask about warranties for each specific brand prior to purchase, view the policies on our website, or call us at 888-411-5282 for more information.

Shipping Damage:
Please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please call us at 888-411-5282 to report the damage and DO NOT use the machine. You must contact us within 5 business days.

New Merchandise Performance Issues:
If you believe your machine is having functional problems, you must contact our Technical Services department at 888-411-5282 within 5 business days from the date you receive the merchandise. Your installer may also be able to answer your questions.

Newsletter:
Please note when an order is placed with Whole Latte Love your email address is automatically entered into our newsletter listing. The newsletter is generally sent out once a month and offers coupon codes, sale items, feature products as well as informative articles. Simply click on the unsubscribe button found on the bottom of the newsletter if you wish not to receive future newsletters. Email addresses are not sold or shared with other companies they are used solely for the Whole Latte Love newsletter.