I purchased a Gaggia Platinum Vision on 2/28/13 and have taken care of it according to the manual using Gaggia Decalcificante and Gaggia Coffee Clean. This morning a pool of water ends up on the counter and no espresso or coffee comes out of the spout. I can get hot water from the wand fine, it is only a problem with the espresso, coffee, or long coffee coming out. I tried cleaning again with the Gaggia Coffee Clean, and I get a little of the Coffee Clean product out of the spout, but mostly water on the counter.
We just un-boxed our new Gaggia Platinum Vision. I am concerned with the steam knob. It feels loose and is quite wobbly. Is this normal?
I LOVE this machine! I have had for a week and LOVE everything about it. I replaced a Solis master 5000 (had 7 years), which I loved as well, but I definately have a new love! It is quieter, faster and just better all around. Paired with Lavazza beans, I have perfection in a cup every morning!
Read Entire Review...
I have a new unit that was working great until just now. When I press the espresso/coffee/or long coffee shot button on the screen, the unit goes through all the machinations but water comes out at steam tube.
The listing for this machine doesn't show a 1 year extended warranty. All the other Gaggia's have it - I take it this is just an error and it does have the extended warranty?
What is the difference between the Platinum Vision w/Milk Island vs the Platinum Swing Up? I mainly drink lattes, would one be better than the other? Thanks!
Hi, is there any way to buy extended warranty for the Gaggia Platinum Vision? I'm just a little concerned about the electronic components.