I have a Saeco Vienna Plus. It's worked well for about 18 months. However, today I got a flasshing red light when I turned on the machine. I removed the drip tray, puck hopper, and brew group. Plenty of water and beans. I was unable to re-insert the brew group. Any suggestions, or should this be returned for service?
Is there a way to by-pass the grinder, so I can use ground coffee if I want to?
I just took out & cleaned the brew group on my saeco vienna plus for the first time, and i noticed on the bottom of it and a little on the lower sides there was a fair amount of sticky gel, is that somehow from the coffee or is that just like a gel that is put in from the maker to help with lubrication or something. should i try cleaning it all off? or just leave it because it helps the machine work right. thanks!!
I just got this saeco a few days ago and have made about 10 shots so far on the 4-5 grind level & pretty much every other time i press the brew coffee button it will give me the red error light which according to the directions means no beans or no water, but both are full. i dont know what to do after this other than to turn off the machine & try again. is this just normal for the first several uses of a new machine? or should this not be happening, because this is getting a little annoying on a $400 machine for this to happen on 50% o more of its use. the beans im currently using are "Segafredo Zanetti Espresso Casa Whole Bean" which should be appropriate. thanks for your help.
Been using this machine for 3 months and I have had no problems at all. The instructions are minimal and there is absolutely no instructions about how to make coffee drinks... But the performance of the machine has been great. My only caveat is the materials. The plastic seems thin and cheap and...
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I have a Saeco Sirena & I love my Capachino's in the AM & late evening. I'm in the market for another and have been looking for some time when I came across this machine on immediately went to Saeco to research. I'm on my 2nd machine in 15 yrs & Saeco has taken great care of me with any issue! how can you sell this machine for such low cost of buying it from Saeco & what is the difference in the 2 machines. . is there much comparison to this machine and the Sirena. Mine does not have the option to grind but my next one will. Thank you in advance.
I'm interested in both this, and the Breville XL espresso machines, but I'm wondering how the cleaning differs for each using the urnex? I've been a barista using a few diff types of machines, and with the Breville type I'm assuming I'd deposit the urnex into the group head and back flush? But how about with this model?
I am on my second Vienna Plus. My first one lasted over 8 years before I felt it was time to replace it, although it does still work. This machine is super easy to use and very convenient. I've had more expensive super-automaticas, but I came back to this machine because it makes great...
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Does this machine have an automatic turn off or must you always turn it off manually?
Hello! Does this machine have a plastic or metal cabinet?