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YellowDart

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YellowDart asked a question about a product...
at 04-29-2013 10:00pm
Refurbished Stainless Steel Rancilio Rocky Doserless Coffee Grinder
Refurbished Stainless Steel Rancilio Rocky Doserless Coffee Grinder

What does WLL typical refurbishment process consist of? Most specifically, are the burrs replaced every time or is it a case by case basis?

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techkathy 1) Complete cleaning of machine housing (polish, if applicable)
2) Removal and cleaning of bean hopper
3) Clearing and cleaning of doser or chute
4) Inspection of burr plates, replacement if necessary. *Price of part(s) not included.
5) Calibration of burr plates
6) Calibration of tension springs
7) Disassembly, cleaning and lubrication of the doser mechanism.
8) Includes return shipping

05-01-2013 12:04pm |

Kate Campbell

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Kate Campbell asked a question about a product...
at 04-20-2013 7:12pm
Refurbished Stainless Steel Rancilio Rocky Doserless Coffee Grinder
Refurbished Stainless Steel Rancilio Rocky Doserless Coffee Grinder

Also wondering if I want the doserless or not...I usually make coffee in a press pot of with a drip cone.

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techkathy If you are going to use the grinder primarily for drip or press pot, I would recommend the doserless version. It will be easier to grind directly into a larger container or paper filter because the spout is higher up. You can also remove the dosing fork for even better access.

04-22-2013 3:30pm |

Kate Campbell

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Kate Campbell asked a question about a product...
at 04-20-2013 7:03pm
Refurbished Stainless Steel Rancilio Rocky Doserless Coffee Grinder
Refurbished Stainless Steel Rancilio Rocky Doserless Coffee Grinder

How long will it take to get this item if it's out of stock and I "preorder" it?

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mjackson ♦ Kate,It is hard to say. All of our refurbs are returns from customers that have decided the item is not for them within the thirty days buyer remorse period. The good news about the grinder is we do not get many back so people do like the grinder. It also means we get very few to sell as refurbished as well.

04-23-2013 7:53am |

jenrye2

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jenrye2 asked a question about a product...
at 02-10-2013 1:23pm
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John Seymour This is a burr grinder and a very good one at that.

02-10-2013 6:31pm |

Clayton Borne

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Clayton Borne buzzed about a product...
at 10-31-2012 2:31pm
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mjackson ♦ Clayton,
It is referring to part of our website when we talk about new products or happenings.

11-01-2012 8:03am |