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Ari Feldman

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Ari Feldman asked a question about a product...
at 02-04-2013 2:19pm
Gaggia Baby Class
Gaggia Baby Class

Hello WLL - I am enjoying getting the hang of brewing on my Gaggia Baby. Question about Cappuccino "process"... I have read in a few places that you should not have your espresso shot "sit" longer than like 15 seconds or something like that before adding your steamed/frothed milk to it? Is this true? I say this because this is a single boiler machine and it takes me a lot longer than 15 seconds to get good steamed/frothed milk going. So do you propose I steam/froth my milk FIRST and then make my shot? Or does the 15 second rule I state above not really matter? And the brewed espresso shot will not go "stale" in as quick as 15 seconds before your steamed/frothed milk is ready? And finally, if I do steam the milk first, do I not then have to run a cup of water thru the brew group WITHOUT the portafilter to "Prime" the boiler? This of course adds an extra step.

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mjackson ♦ Ariel,
There is some validity regarding how long you let your espresso sit and it really should not be more than 15 seconds. I would steam your milk first. You will want to run water out of the steam wand to cool your boiler faster and you may want to run some water out of your grouphead as well just to warm it up before brewing a shot. I really would not think of it as an extra step as it will make the time between steaming and brewing less. I hope this helps and enjoy your espresso,

02-05-2013 9:48am |

Chad Marsh

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Chad Marsh asked a question about a product...
at 01-10-2013 6:43pm
Gaggia Baby Class
Gaggia Baby Class

My Baby Class has been dripping from the steam spout while brewing ever since I got it and it's getting worse. I have to actually hold the hard in the closed position to get it to not drip water, or turn it in toward the drip tray and just let it drip. Is there a fix for this?

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Sanfam ♦ If your machine is leaking from the steam valve while the machine is on, there are two avenues you can look into:

1. If the leaking has become steadily worse, consider descaling the machine. If small bits of scale have worked its way into your machine's steam valve, they could be preventing it from sealing correctly. Please note that it doesn't take much to break the seal, just a teeny chunk. If descaing the machine works, you're all set! if not, check below.

2. Consider sending it in for Repair. Depending on the age of your machine, repair may be the best option. As the steam valve on this machine isn't entirely user-service, I would advise calling into our Technical Support department to discuss this option in detail. They would be able to identify where in its warranty period it stands, or if any other options are available. If it's a relatively new machine, it might qualify as DOA and be eligible for replacement.

I hope this helps point you in the right direction!

01-14-2013 10:40am |

Jason Park

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Jason Park buzzed about a product...
at 10-17-2012 8:55am
Gaggia Baby Class
Gaggia Baby Class

As I was making an espresso, the machine splashed the shots everywhere in the kitchen as if the portafiler was not placed properly. I tried again without coffee in the filter this time, but it did the same.
When I tried the single shot filter, it didn't splash the shot everywhere, but it was very weak, almost no krema.
May I remind you I received the machine two days ago?
Please tell me what needs to be done.

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mjackson ♦ Jason,
It is most likely you are using the pressurized basket incorrectly. You have three baskets with the machine. One has holes all the way through it a double shot basket. This is to be used if you have the correct grind. The other two have a dime size bump on the bottom with a pin hole opening to be used if your grind is not perfect. These baskets need to be used with the black plastic pin. Any combination of using the baskets and pin incorrectly will cause the results you are getting. The basket with all the holes should not be used with black plastic pins. The baskets with the pin hole must be used with the black plastic pin. Here is a video that may help - http://www.wholelattelove.com/videos.cfm?playvidID=345

10-31-2012 11:20am |

Keith Gauer

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Keith Gauer buzzed about a product...
at 08-28-2012 8:37pm
Gaggia Baby Class
Gaggia Baby Class

The portafilter for my gaggia Baby Class arrived with some sort of a plastic tab to put in the whole at the bottom of the portfilter. Is this Gaggia's attempt at a "pressurized" portafilter to increase crema? I did not see that feature explained in any of the product descriptions on the site. Do I need to use this tab with the portafilter? It falls out quite easily and seems kind of odd...

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mjackson ♦ Keith it is a pressurized system. Be sure to use with the baskets that have the dime size piece on the bottom with the pin hole. I would watch this video as it well help.
http://www.wholelattelove.com/videos.cfm?playvidID=345

This should help and happy brewing.

08-29-2012 7:00pm |

Stephen Pelletier

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Stephen Pelletier buzzed about a product...
at 08-16-2012 9:56am
Gaggia Baby Class
Gaggia Baby Class

Bought my Baby Class less than one month ago and mostly have been using the double brew basket. This morning I attempted to use the single basket but could not get water to flow through it. At first I thought I'd tamped my coffee a bit too much so I emptied the basket and tried to get water flow with it it empty. Still no luck. The basket worked last week and made a shot that was about 3/4 crema. Don't know what's up and would like any advice you might have. Thanks!

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mjackson ♦ Are you using the pressurized basket. If so you need to make sure you are using the pin that goes with it. If this is not the case please give our technical support team a call and they will be able to help.

08-17-2012 8:04am |

Sarah Soster

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Sarah Soster buzzed about a product...
at 08-08-2012 9:28pm
Gaggia Baby Class
Gaggia Baby Class

I have been trying to perfect my espresso shots. I have a Breville BCG450 grinder that I modified to get a finer grind because that was what I thought the problem was. I put 14 grams of ground espresso into my portafilter, tamp it properly, and I still can only get a 15 second shot. When I remove the portafilter from the grouphead there are grinds up the sides of the portafilter as if I never tamped it. I can not tamp the espresso anymore and I can't grind any finer. Many of the posts I have read about the grinder modification say that fixed their problems, but not mine. What else could I be doing wrong? I let the machine warm up for 20-25 minutes, use fresh roasted coffee, etc. etc. Thanks.

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mjackson ♦ Sarah,

You can try two things add more coffee about 16 grams. Or I am not sure what you did to the grinder but it does need to be finer if adding more coffee does not help.

08-09-2012 10:47am |

Chris Robin

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Chris Robin buzzed about a product...
at 07-16-2012 10:39am
Gaggia Baby Class
Gaggia Baby Class

I notice that Gaggia's all have aluminum boilers, where other semi-automatics have stainless or brass boilers. How important is the make of the boiler to how long the boiler lasts? I've read good reviews on Gaggia, but this may be a sticking point for me. My max amount to spend is ~$500... I'd like to strike a good balance between features, durability, and quality. I've been agonizing on what machine to get. Please help!

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mjackson ♦ Chris,

We have many Gaggia owners that have machines that are 15 years and older. The key is making sure you keep your machine clean. You want to use as soft water as possible. I would go with the Gaggia Classic.

07-16-2012 11:17am |

Ramon

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Ramon buzzed about a product...
at 06-06-2012 12:46am
Gaggia Baby Class
Gaggia Baby Class

Hi, I just receive my Gaggia Baby Class and I wanted to know, if I wanted to make 2 cups of espresso, which of the 2 filters should I use?

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Michael Rosso ♦ Ramon...To brew two cups of espresso you will want to use the large brew basket with lots of holes in the bottom. Thanks

06-06-2012 10:23am |

KATHERINE DORDEVIC

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KATHERINE DORDEVIC buzzed about a product...
at 06-02-2012 10:52pm
Gaggia Baby Class
Gaggia Baby Class

Is the GAGGIA BABY CLASS MACHINE able to grind regular coffee beans of my choice or do I have to purchase ground espresso coffee? Is it an automatic or semi-automatic model?

THANKS!

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mjackson ♦ Katherine,
The baby is a semi automatic. You will need to use ground coffee. Preferably espresso grind to get the best results. You can be sure to get a better shot with properly ground coffee. It also is a great machine and will enable you to make quality drinks.

06-04-2012 8:36am |

todd payne

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todd payne buzzed about a product...
at 05-18-2012 10:36am
Gaggia Baby Class
Gaggia Baby Class

I'm currently looking to buy an espresso machine and am trying to decide between a single service (Nespresso Pixie) or the Gaggia baby class. My needs are 1-2 shots a day, occasional milk based drink. My questions are cost per serving difference and quality of shot difference. I have to admit, I tried a couple of shots from the Pixie and they were pretty good. Thank you!

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mjackson ♦ Todd,

Great question. The nespresso is very good and it is made for convenience. The cost is much more at least double per shot. I do like the system. The Gaggia can also make great shots and will really let you get into creating your own espresso. It is more work. It is a tough call. I would go with the Gaggia as I enjoy the craft of making an espresso. But that is me.

05-19-2012 1:29pm |

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