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Javaqueenbee

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Javaqueenbee asked a question about a product...
at 08-11-2013 11:25am
Gaggia Baby Class
Gaggia Baby Class

I just purchased and received my Baby Class. I am a complete newbie to this and I am having a problem brewing a good double shot of espresso. Is the user manual a bit vague or is it just me??? Could someone walk me through the process? Start from filling the reservoir (how much water if you just want a double shot?) to heating the machine, to how much (how many ounces) to brew, etc? I will be using Lavazza pods. Help!

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Maggie M You want to actually fill the water tank completely-that way, you don't have to worry about the machine running out of water mid shot. The machine heats on its own once it is turned on, and you do want to make certain that you have followed the priming instructions first so that water flows through the machine properly before brewing. If you are using pods, you want to use the pod basket and the two way pin (known in your manual as the frothing jet device). In general, pods work best if you are only pulling about 1-1.5 ounces through them. If you have any further questions or concerns, please call technical support at 1-888-411-5282, option 3.

08-13-2013 12:06pm |

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Javaqueenbee Thanks Maggie for your reply. I found a video on youtube yesterday and the shot was better this morning. The info about the water is good to know as well as the size to pull. I'm sure it will take some time to get it perfect, so I will keep trying. Many thanks!

08-13-2013 12:10pm |

Clint

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Clint asked a question about a product...
at 06-05-2013 11:51am
Gaggia Baby Class
Gaggia Baby Class

I've had the Baby Class for a few months now, and I've got the brewing down, but the steam wand is still a bit of an enigma. It tends to spurt out a lot of water. Even when I purge the line a couple of times and wait for it to come back up to temp, it still sputters. Recently it has stopped producing enough steam to do anything more than violently bubble the milk. I hit the steam button, wait for it to come on, then I wait some more. Still nothing but frothing fail. Is it likely that I have a bad thermostat, or could it be something to do with the priming function? Like I said, I've only had it a few months, and we have a water softener. Besides, it has done this from the beginning, its only gotten worse recently. Please help. I am not cool with hot bubbled milk.

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techkathy Is the milk heating but just not frothing? There is a small insert inside of the long sleeve of the pannarello wand. It should be sticking out far enough that it looks like 2 small points. Also make sure that the small air hole (pin hole) is clean and clear and able to draw in air for frothing.

06-10-2013 3:46pm |

Clint

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Clint asked a question about a product...
at 06-05-2013 11:51am
Gaggia Baby Class
Gaggia Baby Class

I've had the Baby Class for a few months now, and I've got the brewing down, but the steam wand is still a bit of an enigma. It tends to spurt out a lot of water. Even when I purge the line a couple of times and wait for it to come back up to temp, it still sputters. Recently it has stopped producing enough steam to do anything more than violently bubble the milk. I hit the steam button, wait for it to come on, then I wait some more. Still nothing but frothing fail. Is it likely that I have a bad thermostat, or could it be something to do with the priming function? Like I said, I've only had it a few months, and we have a water softener. Besides, it has done this from the beginning, its only gotten worse recently. Please help. I am not cool with hot bubbled milk.

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DanielCulver The Baby Class has a small aluminum boiler similar to a basic mono-block. Waiting longer or flushing the line won't do too much to help. The water is pretty much heated on demand and the "force" is in part produced by keeping the line diameter small enough to ensure adequate velocity of the steam at the outlet. That creates the problem of the line being easily blocked by scale. WLL has many descalers that will work quite well. If you are in a rush you can empty the reservoir and add about 16-20 ozs of vinegar mixed with water (around 50-50%).Flush the steam line several times until the mix is used up. This should restore the line to full usable diameter and get you back to normal operation. Sometimes you have to use the vinegar at full strength depending on the scale makeup. A water softener will not generally reduce the buildup of scale, that is a function of water quality, which is a function of water source. An Easy Water device does produce a measurable reduction in scale, but not complete reduction. The use of an Easy Water can make scale worse for a time before getting better. Water filters work too. Usually the more expensive they are the better they are.

06-07-2013 3:09pm |

Clint

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Clint asked a question about a product...
at 06-05-2013 11:51am
Gaggia Baby Class
Gaggia Baby Class

I've had the Baby Class for a few months now, and I've got the brewing down, but the steam wand is still a bit of an enigma. It tends to spurt out a lot of water. Even when I purge the line a couple of times and wait for it to come back up to temp, it still sputters. Recently it has stopped producing enough steam to do anything more than violently bubble the milk. I hit the steam button, wait for it to come on, then I wait some more. Still nothing but frothing fail. Is it likely that I have a bad thermostat, or could it be something to do with the priming function? Like I said, I've only had it a few months, and we have a water softener. Besides, it has done this from the beginning, its only gotten worse recently. Please help. I am not cool with hot bubbled milk.

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techkathy Clint - I have emailed you some information about the pannarello wand. If the machine is heating up the milk but just not creating froth, then the issue is with the pannarello wand.

06-18-2013 12:56pm |

Ari Feldman

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Ari Feldman asked a question about a product...
at 02-04-2013 2:19pm
Gaggia Baby Class
Gaggia Baby Class

Hello WLL - I am enjoying getting the hang of brewing on my Gaggia Baby. Question about Cappuccino "process"... I have read in a few places that you should not have your espresso shot "sit" longer than like 15 seconds or something like that before adding your steamed/frothed milk to it? Is this true? I say this because this is a single boiler machine and it takes me a lot longer than 15 seconds to get good steamed/frothed milk going. So do you propose I steam/froth my milk FIRST and then make my shot? Or does the 15 second rule I state above not really matter? And the brewed espresso shot will not go "stale" in as quick as 15 seconds before your steamed/frothed milk is ready? And finally, if I do steam the milk first, do I not then have to run a cup of water thru the brew group WITHOUT the portafilter to "Prime" the boiler? This of course adds an extra step.

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mjackson ♦ Ariel,
There is some validity regarding how long you let your espresso sit and it really should not be more than 15 seconds. I would steam your milk first. You will want to run water out of the steam wand to cool your boiler faster and you may want to run some water out of your grouphead as well just to warm it up before brewing a shot. I really would not think of it as an extra step as it will make the time between steaming and brewing less. I hope this helps and enjoy your espresso,

02-05-2013 9:48am |

Chad Marsh

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Chad Marsh asked a question about a product...
at 01-10-2013 6:43pm
Gaggia Baby Class
Gaggia Baby Class

My Baby Class has been dripping from the steam spout while brewing ever since I got it and it's getting worse. I have to actually hold the hard in the closed position to get it to not drip water, or turn it in toward the drip tray and just let it drip. Is there a fix for this?

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Sanfam ♦ If your machine is leaking from the steam valve while the machine is on, there are two avenues you can look into:

1. If the leaking has become steadily worse, consider descaling the machine. If small bits of scale have worked its way into your machine's steam valve, they could be preventing it from sealing correctly. Please note that it doesn't take much to break the seal, just a teeny chunk. If descaing the machine works, you're all set! if not, check below.

2. Consider sending it in for Repair. Depending on the age of your machine, repair may be the best option. As the steam valve on this machine isn't entirely user-service, I would advise calling into our Technical Support department to discuss this option in detail. They would be able to identify where in its warranty period it stands, or if any other options are available. If it's a relatively new machine, it might qualify as DOA and be eligible for replacement.

I hope this helps point you in the right direction!

01-14-2013 10:40am |

Jason Park

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Jason Park buzzed about a product...
at 10-17-2012 8:55am
Gaggia Baby Class
Gaggia Baby Class

As I was making an espresso, the machine splashed the shots everywhere in the kitchen as if the portafiler was not placed properly. I tried again without coffee in the filter this time, but it did the same.
When I tried the single shot filter, it didn't splash the shot everywhere, but it was very weak, almost no krema.
May I remind you I received the machine two days ago?
Please tell me what needs to be done.

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mjackson ♦ Jason,
It is most likely you are using the pressurized basket incorrectly. You have three baskets with the machine. One has holes all the way through it a double shot basket. This is to be used if you have the correct grind. The other two have a dime size bump on the bottom with a pin hole opening to be used if your grind is not perfect. These baskets need to be used with the black plastic pin. Any combination of using the baskets and pin incorrectly will cause the results you are getting. The basket with all the holes should not be used with black plastic pins. The baskets with the pin hole must be used with the black plastic pin. Here is a video that may help - http://www.wholelattelove.com/videos.cfm?playvidID=345

10-31-2012 11:20am |

Keith Gauer

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Keith Gauer buzzed about a product...
at 08-28-2012 8:37pm
Gaggia Baby Class
Gaggia Baby Class

The portafilter for my gaggia Baby Class arrived with some sort of a plastic tab to put in the whole at the bottom of the portfilter. Is this Gaggia's attempt at a "pressurized" portafilter to increase crema? I did not see that feature explained in any of the product descriptions on the site. Do I need to use this tab with the portafilter? It falls out quite easily and seems kind of odd...

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mjackson ♦ Keith it is a pressurized system. Be sure to use with the baskets that have the dime size piece on the bottom with the pin hole. I would watch this video as it well help.
http://www.wholelattelove.com/videos.cfm?playvidID=345

This should help and happy brewing.

08-29-2012 7:00pm |

Stephen Pelletier

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Stephen Pelletier buzzed about a product...
at 08-16-2012 9:56am
Gaggia Baby Class
Gaggia Baby Class

Bought my Baby Class less than one month ago and mostly have been using the double brew basket. This morning I attempted to use the single basket but could not get water to flow through it. At first I thought I'd tamped my coffee a bit too much so I emptied the basket and tried to get water flow with it it empty. Still no luck. The basket worked last week and made a shot that was about 3/4 crema. Don't know what's up and would like any advice you might have. Thanks!

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mjackson ♦ Are you using the pressurized basket. If so you need to make sure you are using the pin that goes with it. If this is not the case please give our technical support team a call and they will be able to help.

08-17-2012 8:04am |

Sarah Soster

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Sarah Soster buzzed about a product...
at 08-08-2012 9:28pm
Gaggia Baby Class
Gaggia Baby Class

I have been trying to perfect my espresso shots. I have a Breville BCG450 grinder that I modified to get a finer grind because that was what I thought the problem was. I put 14 grams of ground espresso into my portafilter, tamp it properly, and I still can only get a 15 second shot. When I remove the portafilter from the grouphead there are grinds up the sides of the portafilter as if I never tamped it. I can not tamp the espresso anymore and I can't grind any finer. Many of the posts I have read about the grinder modification say that fixed their problems, but not mine. What else could I be doing wrong? I let the machine warm up for 20-25 minutes, use fresh roasted coffee, etc. etc. Thanks.

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mjackson ♦ Sarah,

You can try two things add more coffee about 16 grams. Or I am not sure what you did to the grinder but it does need to be finer if adding more coffee does not help.

08-09-2012 10:47am |

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