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Midori O'Connell

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Midori O'Connell buzzed about a product...
at 11-03-2010 1:53pm
Rocket Espresso Giotto Semi-Automatic
Rocket Espresso Giotto Semi-Automatic

How heavy is this Espresso machine?
Does it work in Japan considering different electric voltage there?
Is it possible to ship to Japan?
If it's possible, how much will cost for shipping and handling, and other extra cost?
If it's possible, how long does it take to arrive to Japan?
Do you recommend to ship this item to Japan?

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mjackson ♦ Midori,

The Rocket is a very good machine. It will not work on the different voltage in Japan. We also do not ship to Japan. I would suggest you buy something in the right electrical configuration to be sure it will work correctly. It would be very expensive to get it there as well from the United Stats.

11-04-2010 9:01am |

William Dove

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William Dove buzzed about a product...
at 10-23-2010 2:45am
Rocket Espresso Giotto Semi-Automatic
Rocket Espresso Giotto Semi-Automatic

Our ECM Giotto is about 5 years old. Recently the water in the resevoir is actually heating up to the point that steam is visible. We are also noticing a slight delay in the pump when raising the handle to start the espresso.

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mjackson ♦ William,

It could be a few things. One is what is your pressure stat saying. Yo may need to turn it down some. It could also be your opv (over pressure valve) may need to be adjusted. See if your pressure gauge reads around 1.1 - 1.2 at the top of the cycle.If it is a lot higher try adjusting down.Here are some instructions on the pressure stat adjustment.

ECM Giotto Pressure Stat Adjustment


Tools: Medium Phillips head screwdriver
15 mm open end or Crescent wrench
Large pliers or channel locks.


1. ALWAYS unplug the machine.
2. This procedure requires the machine to be cool before you begin.
3. Remove the reservoir from the machine.
4. Disconnect the reservoir (white) lead from the housing.
5. Unscrew the 4 Phillips head screws in the corner of the top plate. Removal of the top plate exposes the interior of the machine.
6. The pressure stat is located to the right of the boiler (if facing the machine) The pressure stat is round in shape, it has 2 wires connected to it , it also has a small, top of the boiler. A single piece of copper tubing coils down underneath the pressure stat, and connects to the boiler’s top.
7. Adjusting the pressure stat. The flat head, brass adjustment screw in the center of the pressure stat is fairly sensitive. A quarter-turn in either direction will probably be as big an adjustment as you will ever need. A clockwise turn on the pressure stat will increase the temperature and pressure (as they are related). A counterclockwise turn will decrease the pressure/temperature. Make the adjustment while the machine is off, cold and unplugged. After the adjustment has been made, re-assemble in reverse order.
8. Once the machine is re-assembled, plug in and heat up as normal. Let the pressure gauge on the front of the machine be your guide. If the pressure was increased, then the gauge will respond accordingly. You may have to repeat the process in order to get the exact adjustment you are looking for.

The opv valve is made to send excess pressure - over 9 bars back to the water tank and that may be set so that it is allowing to much water to flow back to the reservoir. It could also be the three way solenoid is not closing all the way and that is allowing hot water to get through the solenoid and back to your water tank. I will email you the parts diagram and some more instructions and that should help. Let us know.

Please call as I realize this is a lot to try and look into.

10-25-2010 10:47am |

Angus Gardner

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Angus Gardner buzzed about a product...
at 03-13-2010 10:57am
Rocket Espresso Giotto Semi-Automatic
Rocket Espresso Giotto Semi-Automatic

My ECM Giotto is about two years old. I have had problems last year with maintenance of pressure. The boiler will fire up, but as soon as I froth the milk the pressure drops and may take several minutes to recover. For the past few days I cannot get it to stay up at all. I have back-flushed, and keep the machine clean. This is getting frustrating. The manual is not helpful. I do not mind taking things apart or replacing defective parts. There is no "fixer" nearby I can take it to. My Bean Supplier (Java Blend in Halifax, NS) suggested I contact you. Help!!

Angus Gardner

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mjackson ♦ Angus I know this is frustrating but it sounds as though your pressure stat needs adjustment or replacement. It also could be your auto fill probe in your boiler is scaled, dirty or out of position allowing to much water in your boiler and not leaving enough room to create a good amount of steam. I would try adjusting the pressure stat first and see if that works and here are the instructions.

ECM Giotto Pressure Stat Adjustment


Tools: Medium Phillips head screwdriver
15 mm open end or Crescent wrench
Large pliers or channel locks.


1. ALWAYS unplug the machine.
2. This procedure requires the machine to be cool before you begin.
3. Remove the reservoir from the machine.
4. Disconnect the reservoir (white) lead from the housing.
5. Unscrew the 4 Phillips head screws in the corner of the top plate. Removal of the top plate exposes the interior of the machine.
6. The pressure stat is located to the right of the boiler (if facing the machine) The pressure stat is round in shape, it has 2 wires connected to it , it also has a small, top of the boiler. A single piece of copper tubing coils down underneath the pressure stat, and connects to the boiler’s top.
7. Adjusting the pressure stat. The flat head, brass adjustment screw in the center of the pressure stat is fairly sensitive. A quarter-turn in either direction will probably be as big an adjustment as you will ever need. A clockwise turn on the pressure stat will increase the temperature and pressure (as they are related). A counterclockwise turn will decrease the pressure/temperature. Make the adjustment while the machine is off, cold and unplugged. After the adjustment has been made, re-assemble in reverse order.
8. Once the machine is re-assembled, plug in and heat up as normal. Let the pressure gauge on the front of the machine be your guide. If the pressure was increased, then the gauge will respond accordingly. You may have to repeat the process in order to get the exact adjustment you are looking for.

03-13-2010 12:58pm |

sukijo

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sukijo buzzed about a product...
at 12-28-2009 6:26pm
Rocket Espresso Giotto Semi-Automatic
Rocket Espresso Giotto Semi-Automatic

My machine isn't holding pressure lately. I can cycle power and sometimes that helps. I back-flushed and that seemed to help for a couple of days. However, it is still behaving temperamentally. I've noticed it may hang out around 0.5 bar, but today it was at flat 0. I lifted the lever to run the pump and cycled power and it finally heated up. Any suggestions?

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Tracys ♦ I am not sure exactly what all these different things mean. You have a lot of symptoms. I would first try and adjust your pressure stat and here are instructions.
ECM Giotto Pressure Stat Adjustment


Tools: Medium Phillips head screwdriver
15 mm open end or Crescent wrench
Large pliers or channel locks.


1.ALWAYS unplug the machine.
2.This procedure requires the machine to be cool before you begin.
3.Remove the reservoir from the machine.
4.Disconnect the reservoir (white) lead from the housing.
5.Unscrew the 4 Phillips head screws in the corner of the top plate. Removal of the top plate exposes the interior of the machine.
6.The pressure stat is located to the right of the boiler (if facing the machine) The pressure stat is round in shape, it has 2 wires connected to it , it also has a small, top of the boiler. A single piece of copper tubing coils down underneath the pressure stat, and connects to the boiler’s top.
7.Adjusting the pressure stat. The flat head, brass adjustment screw in the center of the pressure stat is fairly sensitive. A quarter-turn in either direction will probably be as big an adjustment as you will ever need. A clockwise turn on the pressure stat will increase the temperature and pressure (as they are related). A counterclockwise turn will decrease the pressure/temperature. Make the adjustment while the machine is off, cold and unplugged. After the adjustment has been made, re-assemble in reverse order.
8.Once the machine is re-assembled, plug in and heat up as normal. Let the pressure gauge on the front of the machine be your guide. If the pressure was increased, then the gauge will respond accordingly. You may have to repeat the process in order to get the exact adjustment you are looking for.

You may also want to check on the sensor on the water tank. I am not sure why backflushing would have any effect on what your machine is doing. Try adjusting the pressure sat and if that does not work give us a call.

12-31-2009 5:05pm |

Emilio Tabja

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Emilio Tabja buzzed about a product...
at 12-16-2009 6:38am
Rocket Espresso Giotto Semi-Automatic
Rocket Espresso Giotto Semi-Automatic

Dear Sirs; I am intereseted in a Rocket Cellini Premium Plus machine upgrading from a Silvia /Rocky setup but I was wondering how do you install a in-tank water softener in the Cellini since it doesn't have the kind of water feeding tubes the Silvia has?

Many Thanks

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TechMilanoItalia Emilio, that machine does not have an in-tank water softener available. You would want to use an external water softening system if you have hard water in your area. It would definitely be worth the small investment to keep such a beautiful machine free from scale! =)

12-16-2009 10:43am |