I just got back from 3 weeks vacation and fired up the Machine. I got an error "out of Service ", removed the brew group and everything looks and moves fine. The manual was pretty worthless on this, do you know what the issue is and how to fix it, the unit is just 6 months old? Cannot find anything on the web. Thanks, Frank.
For descaling, can we use the Durgol liquid-or does it have to be your proprietary tablet?
I just ran the descaling cycle. Now I can program the coffee maker to use Long Coffee. I read the instrection booklet and followed the instructions. Is there something I could be missing?
We have had a Gaggia Syncrony for several years and my husband is requesting an updated replacement for Father's Day. It appears the Syncrony is no longer manufactured and I was wondering if you could give me some alternative ideas. I understand the Saeco Vienna Plus is close, but it appears that it does not have a bypass doser.
Thank you -- Denise Erhard
I am considering the Gaggia Platinum Swing. From looking over your website describing this machine, I understand it contains a water purification filter which must be changed occasionally. Our kitchen has a reverse osmosis water filtration system, so the water I would be using is already filtered. Does that mean I can use the Gaggia Platinum Swing without changing the filter?
I was wondering for how long the sale on this product is going to continue? Thank you in advance for your answer.
Just got a Platinum Swing... gotta question about the crema... How do I get a thicker and "creamier" crema on the espresso?
The glass carafe for my milk island cracked and is unusable. Is there a way to purchase just the carafe without replacing the whole milk island?
how do I make my coffee thicker, like I get at a professional coffee bar? The flavor is fine, but the coffee is thin, even though the crema is fine.
What is the difference (other then the display) between the Gaggias Vogue, Swing and swing up??
Thank you, Frank