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Sean Sullivan

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Sean Sullivan asked a question about a product...
at 10-15-2013 11:22pm
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

Can the tip of the steam wand be taken off so that hot water will come out faster?

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mjackson ♦ Sean,
Yes it can but in my opinion it is not necessary. The water comes out plenty fast.

10-17-2013 8:25am |

D S

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D S asked a question about a product...
at 08-23-2013 2:36am
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

do you provide the option to add on a PID an install it before shipment?

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mjackson ♦ DS,
We do not sell the kit, they are available out there and can be purchased as a kit or can be installed for you . They certainly are worth looking into and many people like the benefit of consistent temperatures.

08-26-2013 8:45am |

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Stephen Martin I bought an Auber for my Gaggia Classic and love it. They make one for the Silvia too. http://www.auberins.com/

08-26-2013 7:46pm |

D S

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D S asked a question about a product...
at 08-23-2013 1:55am
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

so can this create great micro foam for latte art? Can you change tips such as get a 2 hole tip, etc.? How does the micro foam of this machine compare to lets say a $2000 machine such as the Gaggia TS?

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mjackson ♦ DS,
It can create great microfoam if used by a skilled person. It does take some practice and a learning curve but it does have the potential. It is not made for steaming large quantities of milk one right after the other. That would be one of the bigger differences versus a $2000 machine . Also it is not going to be as fast or powerful as the more expensive machines. Many people are completely happy with this machine and the steam tips that come with it just as it is.

08-26-2013 8:44am |

Lee Blaine

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Lee Blaine asked a question about a product...
at 04-05-2013 12:30am
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

Is the Rancilio V3 a better machine than the new Breville BES840xl? Is the PID option on the breville a big deal? Does it matter if you brew the espresso first and steam the milk second?

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A A Lee,
The Silvia and the 840XL are two very different machines. Which one is best all depends on what you are planning on using it for, and what you expect out of it. The 840XL is very easy to use, forgiving, and looks nice. Whereas the Silvia is a commercial style machine shrunken down to fit on a counter top. It is more capable, but takes more time to practice with to get a great shot. Once you have it down though, the Silvia produces incredible quality shots. I know you can find on the internet people who swear by brewing then steaming, and people who swear by steaming then brewing. With a single boiler machine, I tend to steam first and then brew. The reason being that it is easier to cool a boiler down by expelling the excess steam than it is to heat up a boiler to steaming temperature. I am assuming you mean a PID on the Silvia which can be found in many places. I understand the idea behind it.The only benefit to it that I can really stand behind and say I absolutely agree with is that a PID will regulate the heating element, possibly prolonging the machines life depending on use.

04-10-2013 10:25am |

Jane Johnson Mertens

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Jane Johnson Mertens asked a question about a product...
at 03-20-2013 3:10pm
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

I got my Silvia from you over 11 years ago and we've used it daily since, obviously very happily and with care. We've developed a steaming problem: she heats up normally, the light goes off after about 20-30 seconds, and I begin steaming - all normal. But the steam diminishes from full to nothing in about 15 seconds, at which point the light goes back on. If I then leave it for 60 seconds, the light goes off again and she steams perfectly. It makes no difference if I leave her heating up for steaming for over a minute to begin with, the sequence of diminishing steam then one minute to reheat is identical. I'm stumped.

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techkathy Have you descaled the machine recently/frequently? If the machine is clean I would recommend replacing the thermostats. Given the age of the machine I would also recommend replacing the group gasket if you have not done so.

Brew thermostat: RA-34200059
Steam thermostat: RA-34200055
Group gasket: RA-36301030

03-22-2013 9:28am |

Vishnu Hoff

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Vishnu Hoff asked a question about a product...
at 02-23-2013 12:44pm
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

I've happily owned the Rancilio Silvia for a couple years now but am in the process of upgrading to a double boiler model. I plan on eventually selling my Silvia but would like to know your recommended approach to storing the machine in the mean time- is there a need to drain the boilers? If so, how is this best accomplished? Are there other things I need to keep in mind?
Thanks in advance for your help!

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mjackson ♦ I would drain the boiler and here is how-
Read and understand these instructions entirely before attempting to drain your boiler. Consult our Tech Department before continuing.
Only perform this procedure when your machine is COLD! If the machine has been used previously on this day, please make sure the heating elements are completely cool before continuing, or you run the risk of being burned.
With the machine unplugged, please remove the portafilter handle, drip pan, drip tray cover, water reservoir, water reservoir cover and any other loose parts that may fall when the machine is tipped over.
Lay the machine on its back.
With all buttons and switches in the off position, plug in the machine.
Find a tall-sided container that can hold about 20oz. or more.
Hold the container under the steam wand and tilt it slightly down so that the container is in a position to catch water that will be coming out of the steam wand.
Turn on the power switch.
Activate the pump.
a. This step will differ depending on the machine that you have.
b. If there is a hot water dispensing button, turn that on.
c. Turn on whatever buttons you normally would to receive water out of the steam wand.
Water should now be coming out of the steam wand and landing in your container.
Run the machine until the stream of water has dissipated.
Now tilt the machine on its head, following the steam wand with your tall-sided container.
The stream of water will most likely pick up pace again.
Once the water has stopped, rest the machine back down on its back and turn off your water and main power switches. The boiler is now drained.

02-27-2013 7:25am |

David Mullins

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David Mullins asked a question about a product...
at 02-12-2013 1:50pm
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

Can I pre-infuse by pressing the single shot or continuous brew button and then stopping it when the first drop comes out?

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A A David,
You can pre infuse manually with the Silvia by pressing the brew button quickly and turning it off - I would say for less than a second. Once the water starts to flow from the portafilter, the actual extraction has begun, and it is going to effect your shot.

02-13-2013 8:57am |

David Mullins

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David Mullins asked a question about a product...
at 02-10-2013 8:24pm
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

Can this machine steam and brew at the same time? I find that if I steam first, the foam rises and all comes out at the end in a blob. We have a Salvatore at work which does both simultaneously and I am spoiled. This machine would be my choice if it does both.

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A A David,
Because this machine is a single boiler, you cannot brew and steam at the same time. If you are looking for a great machine that is able to do that then I would suggest the Expobar Office Lever. I have included a link below:

http://www.wholelattelove.com/Expobar/office_lever.cfm

02-12-2013 8:22pm |

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mjackson ♦ David,

It is a great machine it can not brew and steam at same time. It is perfect for brewing great shots. You may want to look at the Expobar Lever for a good machine with similar performance to the Salvatore.

02-11-2013 9:44am |

Phil Vogel

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Phil Vogel asked a question about a product...
at 01-29-2013 10:07am
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

My filter basket is leaking. While making espresso a little water is coming out on to the handle and dripping down on the counter. Anyone have any suggestions?

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Sanfam ♦ More often than not, a "leaking" filter basket isn't actually leaking. Rather, water coming out of this part of the machine typically stems from a poor seal between the filter basket and the group gasket.

A common cause of this in most espresso machines is simply an over-filled basket. As locking the filter in also raises it up slightly, the tamped grounds in a slightly over-filled basket would press into the shower screen before the rim of the filter basket can form a seal against the group gasket. With a weak seal, pressurized water can then slowly trickle out from any of the sides. A quick test for this is to attach an empty portafilter (with a basket in place) to the machine and tighten it firmly (making a note of how far it turns), then try again with normally tamped grounds. If you can turn the handle further to the right without coffee than with, you're over-filling the basket.

Similarly, a dirty or old group gasket can also lead to a poor seal where water can force its way through. This should be wiped down once a month and replaced once every one to two years.

01-29-2013 11:51am |

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David Mullins I always wipe the bottom side of the brew group and in the grove where the seal is. This prevents accumulation of coffee grounds that can cause a bad seal, damage the gasket, and lead to early gasket failure.

02-10-2013 3:20pm |

Al Bartosic

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Al Bartosic asked a question about a product...
at 01-03-2013 4:06pm
Rancilio Silvia Redesigned V3 Espresso Machine
Rancilio Silvia Redesigned V3 Espresso Machine

can I just use the steamer without making the espresso (say for steamed milk for Chai Latte?)

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A A Al,

Yes, you can use the machine just for steaming/frothing. There is no need to use the brewing feature to use the frothing feature. Just turn the machine on like you normally would, press the steam switch to heat to steam temperature, wait for it to show ready and froth away!

01-03-2013 5:23pm |

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