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G Wald

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G Wald asked a question about a product...
at 01-29-2013 11:23am
Espressione Supremma
Espressione Supremma

Purchased new suprema when I turned steam wand dial like it says in instructions it stops and triangular warning comes on, and water leaks out of the bottom . Can u help me find the problem

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Sanfam ♦ Unfortunately, our Technical Support department can't offer much help for this machine. Rather, it is supported directly by Espressione. They can be reached by phone at 770-509-3006 and may be able to work with you on resolving the problem!

01-29-2013 11:31am |

G Wald

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G Wald asked a question about a product...
at 01-25-2013 1:15pm
Espressione Supremma
Espressione Supremma

Would the suprema machine be superior or less superior to the saeco idea go .The saeco is considerably cheaper than the suprema wath would be the pros and cons between the 2 machines , what would u recommend that I should purchase between the 2 .

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A A Seaco has a great track record of making durable, easy to use machines. Both the Odea Go and the Supremma serve the same function, but they differ in how you get there. The touch screen is a neat feature, for sure. But the Saeco machine has a long history of serving its owners well for a long time.

01-25-2013 4:48pm |

G Wald

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G Wald asked a question about a product...
at 01-24-2013 5:29pm
Espressione Supremma
Espressione Supremma

With the suprema automatic is it possible to brew a shot of coffee or espresso,while using the steam wand to froth milk, or extract water for tea at the same time, or do u have finish your brew cycle to use the steam wand? Thanks..

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A A G Wald,
The Supremma has a single boiler, so you cannot brew and steam at the same time. No super auto that we carry can, actually. You can cut down on the time between the two functions with machines like the Gaggia Titanium, Accademia, Saeco Incanto, and Exprelia.

01-25-2013 2:03pm |

G Wald

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G Wald asked a question about a product...
at 01-24-2013 12:14pm
Espressione Supremma
Espressione Supremma

Would it be possible to make tea with the suprema , at the opening were u can put in ground coffee could u put in ground tea leaves ?

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Mary Ann Colvin The bypass doser is meant for fine ground espresso. This super automatic machine can dispense hot water for teas, soups, and hot chocolate from the steam wand..

01-25-2013 2:03pm |

G Wald

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G Wald asked a question about a product...
at 01-23-2013 11:20am
Espressione Supremma
Espressione Supremma

Can I make regular coffee with the suprema, and if so how many ounces .

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A A G Wald,

The Supremma can brew up to appx 6 oz on the highest setting for their "coffee" options. The machine maxes out at 6 grams of coffee per cycle, so anything more than that would be very weak and lacking in flavor. You can of course run two cycles for more coffee.

01-25-2013 2:03pm |

Daren Johnson

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Daren Johnson buzzed about a product...
at 07-12-2012 10:46pm
Espressione Supremma
Espressione Supremma

What does the year's warranty cover? Who pays for shipping this model to the repair center within the warranty period? Also, is there an extended waranty as I understand this model is very error proned

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mjackson ♦ Daren,
It is serviced by Espressione. You do pay for shipping. The warranty covers part sand labor. There is not longer warranty available. I think you may want o factor cost as this is very reasonably priced versus a machine that may cost more but has a better reputation.

07-16-2012 9:17am |

John Smith

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John Smith buzzed about a product...
at 12-19-2010 4:13pm
Espressione Supremma
Espressione Supremma

having trouble getting the milk to froth. was working initially.

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mjackson ♦ John,

You probably have a clogged steaming device. Tech support for Espressione is provided by them, I would give them a call at 1-770-509-3006

12-21-2010 8:25am |

Ash12345

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Ash12345 buzzed about a product...
at 10-23-2010 9:45am
Espressione Supremma
Espressione Supremma

What is the main difference between thsi and Gaggia Titanium?

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mjackson ♦ Ali,

Thanks for a good question. They both first of all are on sale for very good pricing. I think one of the main differences is the Titanium gives you more control over coffee strength with the brew adjustment knob. I really like the way the Titanium brews and looks. I am sure you would like either but I think you get more machine and possibilities with the Titanium.

10-25-2010 11:11am |

Scott Weinstein

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Scott Weinstein buzzed about a product...
at 10-04-2010 12:32pm
Espressione Supremma
Espressione Supremma

This unit seems to have every feature of the higher end machines. What would be the pros/cons of this one vs. jura, delonghi, and saeco. It has the bypass, does it have a filter?, cup warmer, autofrother. I know the jura can produced 16 oz., how about this one? Why is this one significant less expensive with the same features? How is the noise level compared to others?

thanks,

Scott

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mjackson ♦ Scott,

It does have a lot of great features. It has the cup warmer, the bypass doser,auto froth connection available, it also has the same capacity as the Jura for drink sizes and a great warranty. The noise level is similar. All in all a great value. People have seemed to like the machine. It is very new on the market so it does not have the long track record of a Jura or Gaggia. The neat feature is the ceramic burrs. It does not have a filter but does let you know when to descale. I think it is a great value

10-12-2010 8:27am |

Donald Finn

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Donald Finn buzzed about a product...
at 09-10-2010 4:18am
Espressione Supremma
Espressione Supremma

I am caught between buying a refurbished Jura Capresso Impressa or the new Espresione Suprema currently on sale until the 12th of September. Can you honestly help me make a good decision.
I am an amateur who loves my Americano in the morning and an afternoon espresso, latte or cappacino.

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BaristaCorner Donald...there are a lot of other factors that I would need to know to help you make that decision. Please call me at 888-411-5282 and dial extension 5140 after the recording starts. I would be very happy to help you make your decision. Thank you, Eric Black

09-10-2010 2:38pm |

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