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Bonnie F Jeannette

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Bonnie F Jeannette buzzed about a product...
at 11-12-2011 8:43pm
Breville BES830XL
Breville BES830XL

I'm having trouble getting a rich robust espresso. Also, after turning the power on and letting it warm up I stilll don't find that the pressure guage increase much at all. Is this normal or is it operator trouble?

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mjackson ♦ Bonnie,

It could be your grind or the freshness of your coffee. You may also want to try running some water out of your grouphead before brewing the first shot as that will heat everything up. It is hard to say exactly what the problem is with out actually seeing the whole process. If your gauge is in the range it should be I would not worry.

11-14-2011 8:58am |

David Simms

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David Simms buzzed about a product...
at 09-10-2011 4:34pm
Breville BES830XL
Breville BES830XL

I have used this machine but the one I used has recently broken and needs replacement Would you get another? Is the Breville model with the built in grinder going to be more reliable?

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mjackson ♦ David,

They generally seem to work well and I would suggest getting another one if you really like it. I would also look at the Gaggia machine as a good durable well priced machine as well.

09-12-2011 12:46pm |

Matt Yonker

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Matt Yonker buzzed about a product...
at 08-22-2011 9:44pm
Breville BES830XL
Breville BES830XL

Hi,
I have an older Starbucks barista machine that is finally dying. I'm looking to spend around $600ish on a machine without grinder. I have a decent grinder here already. Do you have any favorites is the semi automatic class?

Thanks,
Matt

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Mike Russo ♦ Matt...I would suggest you look at the Gaggia Classic. It is tried and true machine that should give you many years of service. It is at a great price right now. Thanks.

08-23-2011 8:49am |

Angela Cavanaugh

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Angela Cavanaugh buzzed about a product...
at 05-18-2011 1:10pm
Breville BES830XL
Breville BES830XL

Does this particular espresso machine brew 2 shots of espresso at one time? Thanks

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Mike Russo ♦ Angela...Thanks for your interest in the Breville BES830XL. This machine comes with a single and a double shot basket. So you can brew two shots of espresso at the same time. Thanks

05-18-2011 2:30pm |

Isaac Bendayan

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Isaac Bendayan buzzed about a product...
at 04-28-2011 4:55pm
Breville BES830XL
Breville BES830XL

Hi Mike, thanks for your answer. what if I'm using pre-ground Illy espresso coffee? should I assume it's the tamping or can it be something else?
Thanks again!

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Mike Russo ♦ Isaac...More tamping pressure should help. Check out our website for the "Golden Rule" video and see if this helps. Thanks.

04-29-2011 10:23am |

Isaac Bendayan

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Isaac Bendayan buzzed about a product...
at 04-28-2011 6:12am
Breville BES830XL
Breville BES830XL

after I make coffee the grounds come out very wet. what am I doing wrong?

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Mike Russo ♦ Isacc...Your coffee is most likely not ground fine enough or you are not tamping with enough pressure. I would suggest you try a little finer grind, a bit more tamping pressure or a combination of both. Thanks.

04-28-2011 8:34am |

Jeff Ward

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Jeff Ward buzzed about a product...
at 03-23-2011 8:41pm
Breville BES830XL
Breville BES830XL

What size tamper should I buy for this machine?

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Mike Russo ♦ Jeff...You will need to purchase a 51mm tamper. Thanks.

03-24-2011 6:49pm |

miguel renteria

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miguel renteria buzzed about a product...
at 01-21-2011 10:39am
Breville BES830XL
Breville BES830XL

hello please . i need parts the expresso machine .
do you have stores in mexico.
If do you have stores please send me the adrres thank a lot because I need parts.

THANKS.

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mjackson ♦ Miguel,

You will need top call Breville and see if they can get you parts. Here is a link to help - http://exposicionesvirtuales.com/tiendavirtualpaginf.cfm?tema_id=16681

01-24-2011 8:52am |

molly higgins

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molly higgins buzzed about a product...
at 12-08-2010 4:10pm
Breville BES830XL
Breville BES830XL

does this make regular coffee?

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mjackson ♦ Molly,

Good question. It is really designed to make espresso. But it can make an americano. You just brew a espresso and add hot water to it. It then is very similar to a cup of coffee. If you you only want coffee on demand you may want to consider a single serve coffee maker. You may also want to consider a super automatic as it will make an espresso or a cafe crema which is very similar to a cup of coffee. I actually enjoy the cafe cremas a lot of he super automatics like a Gaggia Brera which is on sale. See the link here - http://www.wholelattelove.com/Gaggia/gaggia_brera_blk.cfm

12-09-2010 8:48am |

Althea Sullivan

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Althea Sullivan buzzed about a product...
at 12-06-2010 4:02pm
Breville BES830XL
Breville BES830XL

does this unit have an automatic steamer option so I do not have to use a thermometer to gauge the temperature? If it does not what brands and models have that feature. I heard Gaggia has one that is reasonably priced.

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mjackson ♦ Althea,
You and I talked and as we talked about there is not a device on the steam wand that senses temperature and then shuts off the steaming process. It can be monitored by using a thermometer, or some people do it by touch. I hope this helps.

12-07-2010 9:55am |

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