Have a Question? Then ask the community...
Get answers from in-house espresso experts & customers.

The Buzz

Ask a Question
Make a Statement

Tim Cullen

Reputation: 19
Followers: 1
Following: 0

Tim Cullen asked a question about a product...
at 10-10-2013 5:25pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

I just completed the first descaling on our Accademia. I need to order some additional descaler for next time, but the product that came in the box is not listed. Which is the reccomended descaler for this machine? Thanks

1

Vote

Cal Link

Reputation: 5
Followers: 0
Following: 0

Cal Link asked a question about a product...
at 10-09-2013 3:45pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

Are all the plastic parts that come in contact with water/coffee BPA free?

0

Vote

Show 1 answers
0

mjackson ♦ Cal,
Yes according to Gaggia they are all PBA free. Also this machine does a great job making espresso.

10-14-2013 8:19am |

Todd Troha

Reputation: 11
Followers: 0
Following: 0

Todd Troha asked a question about a product...
at 10-02-2013 9:18pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

I am running the descaling cycle and has been going for a few hours now. it goes round and round on rinsing (step 2/2) and never comes to completion. Any ideas?

0

Vote

Roberto Ciacchella

Reputation: 5
Followers: 0
Following: 0

Roberto Ciacchella asked a question about a product...
at 09-13-2013 6:15pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

Is this machine on sale a refurbished one? I noted that this machine is $300 less than the regular price ($1999) at most other places. Just wondering if I would be getting this new/unused/not refurbished. I currently have a DeLonghi ESAM 3300 (?) and after 4 months the water reservoir light com

Also, what is your return policy on such machines? My experience has been with super auto's is that you do not find out until a few months to a year before things that tend to break down do so.

thanks

0

Vote

Show 1 answers
1

mjackson ♦ Brand new machine and it makes a very good espresso for a super auto. You have a 30 day buyers remorse policy to return it in. You have a two year warranty. One year parts and labor second year parts. We have had very good luck with the durability of this machine as well as many happy owners.

09-19-2013 9:02am |

William Jones

Reputation: 17
Followers: 0
Following: 0

William Jones asked a question about a product...
at 07-28-2013 1:30pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

Shopping for a replacement for my seven year old synchrony logic. We like milk based drinks so I am considering the Gaggia Accademia, but I am worried that it will be difficult to operate while sitting, partially, under a 17.2 inch high cabinet. Does anybody have any idea if this unit will allow hopper and water reservoir access while sitting under this height cabinet? Or is the milk frothing feature really worth the added expense.

! N,b

1

Vote

Show 1 answers
2

mjackson ♦ William,
This is a great machine and thanks for the good questions. You actually need about 19.5 inches in order to lift the hinged top to access everything. It is easy to move or to get the products - water and beans in as well. If you watch the video you will see hat I mean. It is a good machine and I really like the look and the convenience of it. As far as expense I cant say but it awfully easy to use.

07-30-2013 8:38am |

Davis Tucker

Reputation: 8
Followers: 0
Following: 0

Davis Tucker asked a question about a product...
at 07-23-2013 11:05pm
Gaggia Accademia Espresso Machine

0

Vote

Davis Tucker

Reputation: 8
Followers: 0
Following: 0

Davis Tucker asked a question about a product...
at 07-23-2013 11:04pm
Gaggia Accademia Espresso Machine

0

Vote

Butch Brodie

Reputation: 17
Followers: 0
Following: 0

Butch Brodie asked a question about a product...
at 07-08-2013 12:01pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

My Accademia is locked onto the "Empty grounds drawer and drip tray" screen, and cannot be circumvented. Is there a way to clear memory or reset the computer so the machine can be used?

1

Vote

Show 1 answers
0

techkathy Butch - call technical support at 1-888-411-5282, option 3 on the phone menu.

07-12-2013 11:05am |

NMaxy

Reputation: 5
Followers: 0
Following: 0

NMaxy asked a question about a product...
at 06-19-2013 1:56pm
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

Greetings, can the milk pitcher from the Accademia be microwaved (without the top) before use to have the milk at say 50 - 60F vs 35F from the fridge, or does the bottom section have metal parts as well? If it wouldn't work with this model, are there other machines where you could give your milk a head start in the microwave without involving extra pitchers? Thanks

0

Vote

Show 1 answers
0

techkathy The bottom section does not have any metal. But is does have some o rings and other pieces that should definitely not go into a microwave.

06-26-2013 11:32am |

wleon

Reputation: 20
Followers: 0
Following: 0

wleon asked a question about a product...
at 05-08-2013 4:39am
Gaggia Accademia Espresso Machine
Gaggia Accademia Espresso Machine

I just got my Gaggia Accademia and I am super stoked. It's my first espresso machine so I'm totally new to all this. I got it hoping to recreate the Café crème just like we had at Brasserie L'Europeen in Paris. I'm not all to sure how to even make it because online sources vary even between if it's made with heavy cream or steamed milk and with various ways to make it. All attempts at what has been recommended online has been a failure. I'm hoping there's an espresso expert at Whole Latte Love can help me with the EXACT settings and ingredients I would need to try to replicate the amazing Café crème. I bought the Lavazza Super Crema and Illy Medium Roast and am hoping those are the right kind of beans...I heard they were awesome. I'm a total beginner, so step-by-step instructions to get it just right would be sooo helpful! Thank you so much in advance for any help you can provide!

1

Vote

Show 2 answers
0

techkathy The most important thing in replicating the coffee would be the coffee itself. Do you know which brand or type of coffee they used? Set the dosage to the maximum (3 beans). Set the grind in the middle and try a few coffees. If the coffee is too weak then turn the grind setting down to a finer grind. With a little experimentation you should be able to get pretty close to the coffee from Brasserie L'Europeen.

05-09-2013 1:06pm |

0

wleon techkathy, unfortunately I don't know what brand of coffee they used, but I will try your recommendations. Thank you!

05-09-2013 2:00pm |

Loading... loading icon