Solis Master 5000
How do I start the cleaning program (after placing the Solipol tablet in the funnel)?
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Bobbi Bettger
buzzed about a product...
at 04-30-2010 9:53pm
Solis Master 5000
How do I go about relubricating the brewing unit and what do I use. After numerous cleanings the machine is starting to sound like it is straining to go through it's cycles and I noticed that the channels in the brewing unit no longer have the lubricant they used to have.
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TechMilanoItalia The product you'd want to use is called 'Petrol Gel'. It's a food-safe, mineral oil-based lubricant used for small appliance lubrication. Give us a call and we can get that ordered for you. Just a small (pea-sized) dab in each of those tracks that run the length of the brew unit walls on the inside would be sufficient.
Sherri Unser-Leavitt
buzzed about a product...
at 04-18-2010 11:27pm
Solis Master 5000
Our Solis was running slow and dumping a lot of water into the grounds dispenser and now it will not work at all. We can not find anyone in our area to fix it. Is there someone we can talk to about he problem that may be able to help us figure it out and get it fixed?
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TechMilanoItalia Sherri, please contact Empire Fulfillment as they handle the Solis brand machines. Their number is: 877.855.4540
Steve Holodnick
buzzed about a product...
at 01-04-2010 10:41pm
Solis Master 5000
I have a Solis Master 5000, about 1.5 years of use. Today the error message "Brewunit Block." appeared. The manual is pretty worthless on this error, turn the unit off and then on again.
Cleaned the brew unit thoroughly, vacuumed all the coffee particulates out of the brew unit compartment, actuated the switch for the unit. Tried again, still get the same error.
It is obvious that when the unit is powered on that the normal startup sequence is not occurring, i.e. no sounds of motors or parts moving.
I am looking for advice to get the unit working again
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TechMilanoItalia Unfortunately, if the brew unit motor is not cycling upon start-up (you should hear that motor noise), the machine will need to come in for repair. Please give us a call and we can get you all set up.
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mjackson ♦ Here are the imstructions
9.2 Switch off the appliance. Put the
descaling solution in a ratio of 1:1 (0,5
litres of SOLIPOL and 0,5 litres of water)
into the water reservoir. Place reservoir on machine.
9.3 Put large container under the
steam and hot water nozzle and open
steam/hot water knob. Switch on
main ON/OFF switch and drain
approx. 3 dl of water through the
nozzle.
9.4 Switch off main ON/OFF switch
and allow the descaling solution to work
for approx. 5 minutes.
9.5 Repeat the procedure as per Pt.
9.3 and 9.4 two or three times until all
the descaling solution has been drained
from the water reservoir. Close the
steam/hot water knob. Carefully rinse
the water reservoir and refill with
fresh water.
9.6 Switch on main ON/OFF switch
and carefully rinse the machine by
draining the fresh water (at least one
liter) through the steam and hot water
nozzle. Careful rinsing will avoid any
negative influence on the taste of your
coffee. The SOLIS MASTER 5000 is
now again ready for operation.
Important: Regular descaling will protect your machine.
08-17-2011 8:36am |