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Sophia Russell

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Sophia Russell buzzed about a product...
at 06-29-2012 9:42am
Rancilio Rocky Burrs
Rancilio Rocky Burrs

Hello, I bought my Rancilio Rocky grinder in 2006. Lately, it has problems grinding the coffee. The motor works fine, but it just doesn't grind. so no coffee comes out. Does that mean the blades are finished and I should replace them? Or what other problems may that be? thx sophia russell

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Mike Russo ♦ Sophia...I would suggest you call our Technical Support Department directly at 1-888-411-5282 option 3, for the best help and answers to your Rancilio Rocky grinder questions. Thanks.

07-02-2012 12:44pm |

Gary Hartline

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Gary Hartline buzzed about a product...
at 08-29-2011 9:53pm
Rancilio Rocky Burrs
Rancilio Rocky Burrs

Do you sell the screws that attach the Rancilio Rocky Burrs to the machine? They are a very small headed slot screw that fit in a cavity of the burr. Regular screws available at a hardware store (I've bought no less than 10 different scres types) do not fit, the head does not fit into the cavity so they protrude above the burrs.

Can yon help me?

Thanks

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Mike Russo ♦ Gary...You can contact our Technical Support Department directly at 1-888-411-5282 option 3 for help with the screws for your Rancilio Rocky Grinder. Thanks.

08-30-2011 8:36am |

siegfried borczak

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siegfried borczak buzzed about a product...
at 08-16-2010 3:49pm
Rancilio Rocky Burrs
Rancilio Rocky Burrs

also do you have a coupon code that I can use with this purchase

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rorlando You can call me directly in the sales department and I can help you with your purchase 1-888-411-5282 ext 5153

08-18-2010 3:48pm |

siegfried borczak

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siegfried borczak buzzed about a product...
at 08-16-2010 3:46pm
Rancilio Rocky Burrs
Rancilio Rocky Burrs

how often should you replace Rockey burrs

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rorlando You shouldn't need to replace your burrs if you're using the Urnex Grindz. I'd use them periodically to keep the burrs nice and clean.

08-18-2010 3:40pm |

Stephen Kupovics

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Stephen Kupovics buzzed about a product...
at 12-23-2009 4:10pm
Rancilio Rocky Burrs
Rancilio Rocky Burrs

Hi, My Rocky is a bit over 2 years old and I go through about 1 pound of coffee a week, so I suppose I've used a bit over 100 pounds since I bought it. I've always had to grind pretty find to get the golden rule on my Gaggia classic, but now even on the finest setting, I'm getting 10-15 second gushing shots on various coffees that are 3-5 days off-roast. I regularly clean the burrs and have used the teflon tape on the carriage threads so that my true zero point is at 2, and I'm grinding at 3 with poor results. Do you think it's time to replace the burrs?

Also, I've removed and replaced my current burrs twice while cleaning in the last couple of years. Is it possible to to adversely affect grinding by over-tightening the burr screws?

Thanks!

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WholeLatteLoveRep1 The Rocky is a great grinder but over time may need to be cleaned and re-calibrated or as you have mentioned the burrs may need to be replaced. I have included some instructions below on how to properly clean and re-calibrate the Rocky grinder. The burrs can also be replaced during this process. We do have the burrs available for purchase. If you are interested in getting them the part number you will want to reference is RA-69000032. You can contact our technical support staff for any other questions that you may have about the calibrations or burr replacement.

Rancilio Rocky SS Cleaning and Calibration
*Please read through all of these directions before beginning.
ALWAYS UNPLUG THE MACHINE!

1. Empty both the bean hopper and the ground coffee dispenser.
2. Locate and remove the 3 chrome flat-head screws at the bottom of the bean hopper.
lift the bean hopper out the machine.
3. Removing the hopper, exposes the large round brass top burr plate. Rotate it counter-clockwise until the plate is out. This will provide access to the grinding chamber.
4. Thoroughly clean the grinding chamber. This includes all of the threads,
both on the top burr plate and the matching threads on the wall of the
grinding chamber. Clean the burrs as well. A group brush does a good
job cleaning the parts and threads in the grinding chamber. Be sure to
clear the chute between the grinding chamber and the ground coffee
dispenser as well.


CALIBRATION

1.Replace the burr plate by turning it clockwise until snug
2.Making sure that the machine is off, plug the machine in.
3.Finding “absolute zero.” Proper calibration of the Rocky SS grinder depends
on finding absolute zero. This is the point at which the burrs first touch
together while spinning. It is also the point at which the Rocky SS is grinding
the coffee as finely as possible. (Similar in texture to powdered sugar)
The sound of the burrs touching while spinning is unmistakable. It’s
a high pitched metallic “chirp” plainly audible over the sound of the
Rocky SS motor.
4.Turn the machine on. If the “chirp” of the burr plates is not heard,
rotate the brass top burr plate either clockwise or counter-clockwise until
absolute zero is located by the telltale “chirp.”
5.Turn off and then unplug the machine.
6.Replace the bean hopper. The #1 or absolute zero setting should be
facing front. Replace the 3 chrome flat-head screws.
7.Plug in and test machine.

12-31-2009 4:35pm |

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ToddS It sounds like you know your grinder very well.Based on your description of what you have done and your problem, yes it is time to change the burrs. I would not worry about over-tightening them, it should not deform them.

12-31-2009 4:39pm |