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Charles Hurwitz

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Charles Hurwitz asked a question about a product...
at 07-08-2013 10:55pm
Expobar Office Control
Expobar Office Control

I need a new reservoir cover for my 10 year old office control. Has anyone found one??

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techkathy You can replace the water tank with a Rubbermaid/Tupperware cereal container. The water tanks and lids for the old style Office models aren't available anymore.

07-12-2013 11:01am |

James Gillespie

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James Gillespie asked a question about a product...
at 01-19-2013 1:42pm
Expobar Office Control
Expobar Office Control

I have had my expobar office for about 4 years. I am having a problem with the steam. It is sending a large amount of water out before it will get the steam going. Approximately a full cup of water. Any ideas?

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Sanfam ♦ By "A full cup," do you mean one full liquid measure cup (as in, 8oz), or a demitasse? While it is normal for some water to come through during the purge, seeing a significant increase in the amount of water typically suggests that the boiler is either over-filling or running too cool. As the machine determines the proper fill level by the conductivity of water, the former can be caused by low-mineral content water (reverse osmosis processed, distilled, or otherwise *heavily* filtered water can all reduce the mineral content to the point where it can't conduct electricity correctly). Alternatively, you may want to consider removing and cleaning the water level probe to ensure that it is clean and able to conduct properly--any surface scale on this part could result in an altered fill level (typically, overfilling). Finally, you can always try adjusting the pressurestat to up the boiler's operating temperature slightly. I would take this step carefully as it would have a direct effect on the brewing temperature of your machine--you can always try measuring the in-cup temperature of a few 2oz pulls, comparing them against the new Compare-o-matic. If the shots are below temperature, you can safely increase the steam pressure slightly. if the shots are on target, you'll likely see a decline in brew quality, and would be trading some additional water during the purge for a change in the drink itself. Let us know if you have any questions about how to attempt any of these processes!

01-22-2013 9:45am |

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James Gillespie I could use the info on adjusting the pressure stat and cleaning the water probe- thansk

01-27-2013 12:34pm |

Diya Mckee

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Diya Mckee buzzed about a product...
at 11-05-2012 7:29pm
Expobar Office Control
Expobar Office Control

where can I find replacement water softeners for my Expobar?

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mjackson ♦ Diya,
We sell them or you can recharge them. Here are instructions
The filter should be recharged at least once a month. To charge it for the first time, or to recharge it, follow these simple steps:
• The machine should be off and cold before following these steps.
• Prepare this solution: Mix three teaspoons of fine salt in a glass of water.
• Drain the water tank.
• Remove the water softener from the rubber tube and turn it over.
• Pour the solution through the filter and resin. It will flow freely.
• Let is sit for about 5 minutes, then run tap water through it to rinse it. When the water coming out of the softener is no longer salty, the resins are regenerated. Now the filter is ready for use.
• Put the softener back on the tube and press the bottom of the water softener into the bottom corner of the water tank on the “X”.

11-06-2012 8:25am |

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David Fox I'd like to buy one - can you give me a link to the product page?

01-12-2013 12:58am |

Kari Sullivan

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Kari Sullivan asked a question about a product...
at 04-11-2007 7:09pm
Expobar Office Control
Expobar Office Control

I'm curious, what's the difference between the Expobar Lever and Control machines?

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Whole Latte Love Staff Both of these models offer outstanding durability, and are designed with many of the same high quality brewing components. Upgrades to the Expobar Office Lever include an authentic E61 brew group, a manually operated 3-way solenoid valve, 100% stainless steel body, redesigned knobs, and a redesigned steam arm. The commercial E61 brew group is known throughout the industry to be one of the best due to its thermal siphon design, which circulates hot water from the boiler through the group to maintain ideal brewing temperatures. Its temperature stability is as good as it gets.

However, because of the E61 brew group, the Office lever lacks the programmable functions that are available on the Office Control. The Office Control has four programmable brewing buttons and the 3-way solenoid valve activates automatically at the end of the brewing cycle. While both machines have a stainless steel exterior, the Office Control has a steel frame while the Office Lever is made entirely from stainless steel.

04-11-2007 7:09pm |

Jessica Lampshire

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Jessica Lampshire asked a question about a product...
at 05-10-2006 12:31pm
Expobar Office Control
Expobar Office Control

I have filled the tank and let the machine try to fill at least 6 times now and it still is not filling. Both tubes are in the bottom of the tank. What is wrong?

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Whole Latte Love Staff If you are not able to get water out of the machine at all, your boiler may be having trouble priming. This is not uncommon - you will simply need to prime the machine manually. Please call us at 888-411-5282 so that we can give you directions on how to do so.

05-10-2006 12:31pm |

andrew sim

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andrew sim asked a question about a product...
at 04-07-2006 1:53am
Expobar Office Control
Expobar Office Control

The thermostat on my Office Control is very temperamental. How easy is to replace or adjust?

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Whole Latte Love Staff Adjusting the pressurestat is very easy, and we can provide you with instructions on how to do it if you call us at 888-411-5282. If that doesn’t seem to do the trick, we can send you a replacement along with instructions - another easy process.

04-07-2006 1:53am |

John Corrigan

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John Corrigan asked a question about a product...
at 03-04-2006 8:19am
Expobar Office Control
Expobar Office Control

I have the EXPOBAR Office Control machine. It's about two years old. (It has been a great machine!!!)

Problem is, I can't find my owners manual. I need to re-program the some of the flow buttons. Can you tell me where I can get a replacement manual?

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Whole Latte Love Staff We can email you a copy of the directions if you give us a call at 888-411-5282.

03-04-2006 8:19am |

Andrew Ettin

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Andrew Ettin asked a question about a product...
at 12-09-2005 4:26am
Expobar Office Control
Expobar Office Control

If the Expobar is not going to be used for a week, should the reservoir be drained or any other maintenance done?

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Whole Latte Love Staff If you’ll be away from the machine for a week, I would recommend turning it off and unplugging it for that time. It’s also a pretty good idea to empty the water reservoir beforehand, as you wouldn’t want to use that week-old water when you come back anyway. In addition, when you do return you’ll want to run an entire reservoir’s worth of fresh water through the machine to get out the water that’s been sitting the boiler while you’re gone. After that you should be good to go.

12-09-2005 4:26am |

Frank Lorch

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Frank Lorch asked a question about a product...
at 11-09-2005 5:18pm
Expobar Office Control
Expobar Office Control

What water temperature should this machine brew at? I've read that around 199-203 degrees F. is best.

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Whole Latte Love Staff Espresso should be brewed in the 200ºF range. Our tests have shown that the Office Control brews consistently at 198ºF, so it’s right on the mark. Please note that this is the temperature of water as it exits the group head and not in cup. Due to being exposed to the air and the heat absorption that can occur from the cup itself, the in-cup temperature tends to be a bit lower. Information like brewing temperature can be found for any of the espresso machines we carry by following the link below to our Compare-O-Matic.

11-09-2005 5:18pm |

Benjamin Cheung

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Benjamin Cheung asked a question about a product...
at 07-30-2005 9:35pm
Expobar Office Control
Expobar Office Control

I'd just got my Expobar Office Control. Is that normal that the brew group is very tight? I can't get it turn all the way to 6 o'clock position as your supplement instruction has suggested. I also have a hard time to turn it loose after the coffee brewing.

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Whole Latte Love Staff Although a bit of tightness is normal when the machine is new (you will notice that the group loosens a bit over time), you should be able to get it near to the 6 o’clock position without too much difficulty. It sounds like you may be adding too much coffee to the portafilter, which will make it difficult for you to lock the portafilter into place.

07-30-2005 9:35pm |

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