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Wendie Duron

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Wendie Duron buzzed about a product...
at 04-08-2012 12:46pm
Rancilio Silvia Espresso Machine Steam Knob
Rancilio Silvia Espresso Machine Steam Knob

This morning when we turned the steam knob on our Rancilio Miss Sylvia (we purchase our machine from you quite a few years ago) nothing happened. The knob doesn't feel any different, but simply nothing happens. Any thoughts?

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mjackson ♦ Wendie,

I need a lot more information to help you figure out the problem. Are you able to brew, do the lights come on, can you get hot water out of the machine. It could be a few things,give our technical department a call and they will be able to help you .

04-09-2012 8:49am |

Nick Petrillo

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Nick Petrillo buzzed about a product...
at 09-22-2011 9:34am
Rancilio Silvia Espresso Machine Steam Knob
Rancilio Silvia Espresso Machine Steam Knob

The metal clip for the steam knob has broken. Where can I get a new one? Thanks

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Mike Russo ♦ Nick...Please contact our Technical Support Department directly at 1-888-411-5282 option 3 to help you place an order for this Part. Thanks.

09-22-2011 11:04am |

jim coutre

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jim coutre buzzed about a product...
at 05-25-2011 7:40am
Rancilio Silvia Espresso Machine Steam Knob
Rancilio Silvia Espresso Machine Steam Knob

My steam knob no longer stays attached to the Rancilio, it even backs out on its own due to the machine vibration. It appears that a retaining clip isn't there. Is there a retaining clip I can purchase? If not, does the knob come with the retaining clip?

My steam wand drips water between brews. Will replaceing the steam wand correct the steam valve problem?

I have had the machine for 2 1/2 years. Do you recommend I replace the gasket at this same time? I havv had leaking a few times around the brew group but that might have been from cofee ground build up over the years.
Thanks,
Jim Coutre
978-697-3221

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Zack Smith Jim, We have a large selection of parts for the Rancilio Silvia machine. Your best bet would be to contact our tech department. They will be able to get you the parts you need to keep your machine running in top shape. The technical department can be reached at 888-411-5282 option 3. Happy Brewing!

05-25-2011 8:42am |

Hung Wu

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Hung Wu buzzed about a product...
at 12-24-2010 6:46pm
Rancilio Silvia Espresso Machine Steam Knob
Rancilio Silvia Espresso Machine Steam Knob

How do you replace the steam knob?

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ToddS To replace the knob just pull the old on off and push the new one on. There are no screws to remove and no tools needed.

12-26-2010 6:53pm |

Kreg Holgerson

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Kreg Holgerson buzzed about a product...
at 10-25-2010 6:10pm
Rancilio Silvia Espresso Machine Steam Knob
Rancilio Silvia Espresso Machine Steam Knob

Does the part "Rancilio steam knob" include the spring clip?

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Mike Russo ♦ Thank you for your question. Yes that does include the clip.

10-26-2010 7:54pm |

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Tho Nguyen Kreg, this part does not include the spring clip. If you need a clip, please give us a call at 888-411-5282.

05-26-2011 4:36pm |

red ryan

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red ryan buzzed about a product...
at 01-22-2010 5:46pm
Rancilio Silvia Espresso Machine Steam Knob
Rancilio Silvia Espresso Machine Steam Knob

i really only need the spring clip that holds the knob onto the steam valve. do you carry or know where i could obtain the spring clip?

thanks!

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TechMilanoItalia Sure, just give us a call. The part number you need is: RA-39900001

01-23-2010 12:03pm |

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Tho Nguyen Ryan, please give us a call at 888-411-5282 for the clip!

05-26-2011 4:37pm |