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shaman

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shaman asked a question about a product...
at 10-29-2013 7:14am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

ai have a gaggia classic that when making expresso just as much water comes through the frothing wand as the portofilther,what is my problem,and how do i fix it.

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DanielCulver First, it sounds like a valve problem, in that the valve isn't completely cycling. If you haven't cleaned your machine in awhile that is the first thing to do. Order this: http://www.wholelattelove.com/Durgol/durgol_swiss_espresso.cfm . If cleaning doesn't restore your machine call the WholeLatteLove technical support, Kathy or somebody will help you.

10-30-2013 10:53am |

lisa falleroni

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lisa falleroni asked a question about a product...
at 10-18-2013 5:51am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

Have had the classic for just under a year and lately, the frothing function builds up so much pressure that when pulling a second espresso after use, it forces the shot to come out too quickly, no matter how long I wait after flipping the switch from froth to pour. Any ideas how to trouble shoot this?

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techkathy After frothing you need to cool the boiler for brewing. Run some hot water from the wand after you brew. Turn all 3 switches on and open the steam knob. When you get a steady stream of water from the wand, the boiler is cooled enough to brew a proper espresso.

10-23-2013 11:46am |

Jose Gabela

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Jose Gabela asked a question about a product...
at 09-26-2013 8:54am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

How much would it cost me to buy the Classic with the Silvia wand installed.

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Maggie M I do apologize, that is not a modification we are able to do. It is something that the consumer can do after the fact, but please be aware that that sort of modification will violate the warranty on the machine.

09-26-2013 5:00pm |

Jose Gabela

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Jose Gabela asked a question about a product...
at 09-24-2013 2:54am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

Is the Classic you sell, made in Italy? Thks

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DanielCulver I believe they are made in Estonia right now of Italian design. It is a very nice machine, I have one. They are reliable, easy to use, and easy to clean. It performs as well as my Achilles just a whole lot faster.

09-25-2013 1:48pm |

Jose Gabela

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Jose Gabela asked a question about a product...
at 09-24-2013 2:01am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

Hello, I would like to know if I can buy from you the Classic with the Silvia steaming wand (not sure if it is the V1 or V2 series) and a PID installed, and if so what would be the final price for it. Thks

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mjackson ♦ Jose, I am sorry we do not sell the PID or install it. We do sell the Rancilio steam wand, You may want to try this one as well. http://www.wholelattelove.com/Gaggia/Gaggia_Latte_Art_Pannarello_Wand.cfm

09-24-2013 8:27am |

Thomas Romer

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Thomas Romer asked a question about a product...
at 09-09-2013 11:09am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

Do you recommend backflushing for the Classic? If so, what filter basket to use for this?

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techkathy Thomas - We do not recommend backflushing the Gaggia Classic. The small solenoid can be damaged. Regular descaling of the unit will keep the solenoid valve clean.

09-11-2013 1:27pm |

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Thomas Romer Kathy -- Thanks for your quick answer. All the veterans on user groups for the Classic seem convinced that backflushing (frequently with water and occasionally with detergent) is necessary for good maintenance and to prevent bad performance. So it's interesting -- and for a new user, very confusing -- that there is such a discrepancy between experienced users and WLL. I wonder why.

09-12-2013 1:57pm |

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DanielCulver Thomas, my wife has this machine and I find that a simple flush with the Durgol Swiss Espresso Descaler works very well. What some people are seeing as a need for frequent back flushing is that the shower screen is getting dirty. On this machine, when you are finished brewing and steaming, you should just run the brew switch, without a portafilter in place, until it stops steaming and is just flushing water. This reduces the need to clean the screen. When the screen needs cleaning a short screwdriver with a #2 tip will easily remove the screen. Clean with a medium or soft brush and reinstall. Takes less than 5 minutes.

09-19-2013 3:52pm |

Craig Noble

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Craig Noble asked a question about a product...
at 09-07-2013 12:21pm
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

Is the tamping pressure and extraction time the same for the Crema Perfetta filter basket and the Commercial grade filter basket ?

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techkathy For a standard double shot the timing for either basket should be 20-25 seconds.

09-10-2013 9:19pm |

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techkathy For a standard double shot the timing for either basket should be 20-25 seconds.

09-09-2013 9:51am |

mikeokc24

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mikeokc24 asked a question about a product...
at 05-29-2013 10:28am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

I'm interested in the Gaggia Classic and have a Breville burr grinder. I've read that it doesn't grind as fine as others - do you think it will work with the Classic?

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techkathy It would depend on the quality of the burr grinder. We carry the Breville smart grinder which can do a good job for espresso. If the grinder you have is a smaller or less expensive grinder then I would not recommend it for brewing espresso.

06-10-2013 12:51pm |

Paul Weichelt

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Paul Weichelt asked a question about a product...
at 05-17-2013 9:58am
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

Does the Gaggia Classic still come with both pressurized and un-pressurized brew baskets?

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gophishin I've asked WLL customer service and received two slightly different answers, but it sounds like at a minimum you will receive a commercial double basket, a pressurized double basket, and a pod basket. This is what I received in my order, and there was also a sheet in the box which appeared to be from WLL explaining what each of the three different baskets was for.

05-20-2013 2:07pm |

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mjackson ♦ You will get three baskets a double shot traditional basket a single and a double pressurized basket and a plastic two way pin to use the pressurized basket properly.

05-21-2013 8:55am |

Reed Bryant

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Reed Bryant asked a question about a product...
at 05-09-2013 1:45pm
Gaggia Classic Semi-Automatic Espresso Machine
Gaggia Classic Semi-Automatic Espresso Machine

I just recently received this machine. I have found that when I make a drink by pulling espresso and frothing milk my drink tastes very diluted with water. Is there a reason this may be happening? I have been purging the steam wand before use. Does the espresso automatically stop once 1 or 2 shots are pulled or do I manually have to turn it off when I think it is done? Also I have been using almond milk so will that make a difference in the consistency of the milk? I am having trouble making rich creamy foam. If you have any advice it would be greatly appreciated! Thank you.

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techkathy Are you brewing and steaming at the same time? The Classic is only able to do one action at a time. How long are you allowing the machien to heat up initially? How long are you allowing the machine to heat after you hit the steam button? The espresso will not automatically stop. You will have to stop the flow of coffee but turning the brew switch off.

05-13-2013 4:03pm |

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