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D S

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D S asked a question about a product...
at 08-18-2013 6:49pm
la Valentina Automatic
la Valentina Automatic

If you can only backflush a machine then that makes me wonder how long this machine will last. Because if you cannot descale it, then you are going to have more build-up even if you'e backflushing it which is just not the same and as effective as descaling. It worries me if I buy espresso machines that you cannot descale as I feel I may have an end of life sooner than I feel should be or I may have to replace parts sooner than would be be normally necessary if I were able to descale it.

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Maggie M The proper care is backflushing regularly-with clean water at the end of the day's use and then with detergent once every week or two, depending on use, as well as using a water with a low mineral content (not distilled or reverse osmosis). They can be descaled-it is just quite difficult and something that it is easiest to have professionally done as opposed to doing so at home. It should be done, on average, about every 3-5 years.

08-20-2013 11:27pm |

Nicholas Taussig

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Nicholas Taussig asked a question about a product...
at 03-16-2013 5:04pm
la Valentina Automatic
la Valentina Automatic

Is there a semi-automatic function on the la Valentina Automatic, or does everything have to be programmed?

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techkathy There is a free flow button on the machine. The top left button that looks like a star or asterisk. is a free flow function on the La Valentina Automatic machine.

03-18-2013 3:01pm |

Kevin Walsh

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Kevin Walsh asked a question about a product...
at 01-27-2013 7:37am
la Valentina Automatic
la Valentina Automatic

I have this machine ,just got the news that my medic can't fix is it worth sending it t you or 1st line to rebuild a new one.The problem I had was were it was warmed up water was leaking inside and they said boiler was pited,what do you think about 7 yrs old I am considering Alex. Or ecm german

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A A Kevin,

We still sell that machine because it has served many people so well for so many years. If you would like to discuss getting your machine checked out by our techs, you can give us a call at 1-888-411-5282 option 3. If you would like to discuss the possibility of getting a new machine and what machine would best fit your needs, anyone here in the sales department would be more than happy to talk with you. We can be reached at option 1.

01-27-2013 4:18pm |

Mike Hayes

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Mike Hayes buzzed about a product...
at 01-10-2012 1:21pm
la Valentina Automatic
la Valentina Automatic

Where do find the Cappuccino Master that is shown and discussed in the video?

Also what is the brand of coffee that was used in the video that produced that nice rich looking crema?

Thanks!

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mjackson ♦ Mike ,

We can get them for you if you like.I would have us install it on your machien if you are interested. I will email you a PDF on the Cappuccino Master. This should help you understand it little better. The cost is $150.00

01-11-2012 11:23am |

Suzanne Cohen

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Suzanne Cohen buzzed about a product...
at 11-11-2011 5:07pm
la Valentina Automatic
la Valentina Automatic

what would be the fix for the portafilter backing out while under pressure (and thereby creating an "explosion" of coffee grounds)? I see one other reference to this problem with the la Valentina (on coffeegeek.com) but no solutions. thanks.

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mjackson ♦ Suzzane,

It may be your group head gasket is worn out and needs to be replaced. I cant think of what else it could be.

11-14-2011 8:14am |

PrincessKT

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PrincessKT buzzed about a product...
at 08-20-2010 12:55pm
la Valentina Automatic
la Valentina Automatic

I am going to buy the La Valentina Automatic Espresso Machine but I am confused about the three ordering options. The same machine is available as "new", "prosumer", and "commercial" and from what I can tell, they all seem to be the exact same per their descriptions/information. So my question is, is there a difference or are they all the same machine, just listed three different times? I couldn't find serial numbers listed on the specifics of the machine listings and the reason I was wondering was because the "new" listing comes with extras for the same price. After it is all said and done, what I am most interested in is getting the best machine possible and I really don't care about the extras IF there is truly a difference between the listed "commercial" machine and the "new" or "prosumer" machines. The prices are not different either so hopefully you can see why this is a little confusing. Thank you for your time. I look forward to hearing from you.

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TechMilanoItalia Katie, sorry for the confusion, but it is in fact the same machine listed thrice (the "New", "Commercial", and "Prosumer" designations are just so that they can be searched out under different categories of machine. The la Valentina is a very nice, solid machine - you won't be disappointed! =)

08-20-2010 2:16pm |

Robert Fritts

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Robert Fritts asked a question about a product...
at 04-08-2007 7:06am
la Valentina Automatic
la Valentina Automatic

After 2 years of use, it is taking longer to heat and froth milk. What once was 50 to 60 seconds is now 75 to 80 seconds.

I have cleaned the brew head regularly, but cannot find any instructions on cleaning or descaling the boiler, etc.

What steps should I take?

Thanks

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Whole Latte Love Staff You should not decalcify machines that have heat exchanger boilers. Due to the design of the boiler, it would be nearly impossible to remove all of the decalcifying solution short of removing the boiler from the machine and taking it apart yourself - this is not recommended. The best thing you can do to keep your machine clean is to backflush it. This is a simple process that removes coffee oils and residues from the brew group through the solenoid valve. I have provided a link below to our article on backflushing so that you can learn more. In addition, I have linked to Urnex Cafiza and Backflush discs, both of which are necessary for backflushing.

04-08-2007 7:06am |