mjackson ♦ Sade,
I am sorry but it does not have a cup warmer on top. It is a very good machine that is easy to use and maintain. It is very good if you are looking for a convenient non messy machine.

11-05-2012 8:11am |

mjackson ♦ Max,

They are both very good coffees. I do think with the Nespreso you have a wider variety to choose from. Many people really like the convenience of the aerocinno from Nespresso. It does a nice job and is easy to use and clean. The Gaggia steam is more manual but also gives you more control. As far as taste I think the Illy may have a better taste but limited in choice.

07-16-2012 9:15am |

mjackson ♦ Franca,

Thanks for the question. We do get asked a lot what exactly that means. Refurbished means that it has been returned within thirty days of being purchased. For some reason the customer who purchased the machine has decided it is not the right machine for them. It is sent back, checked out and cleaned up, then it is sold as refurbished. So it is very much like new. It certainly is a good deal.

01-19-2012 9:53am |

mjackson ♦ Maxine,
It is a nice machien capable of producing great drinks. It is easy to clean with Cleancaf or Dezcal made by Urnex. You just dissolve the solution in a cup of hot water and add to your tank then run it through the group and the steam arm. It is pretty easy to maintain. Let us know if you have any more questions.

12-14-2011 9:26am |

Michael Rosso ♦ Barbara...Thnak you for your interest in the Gaggia For Illy Plus. You clean it by descaling the machine every two to three months, and basic wiping. Thanks.

12-01-2011 12:09pm |

Zack Smith Sue, Thanks for your interest in the Gaggia for Illy Plus. The machine measures 11 x 8 1/2 x 11 (L x W x H) The 11 inches for the height is to the top of the steam knob.

12-02-2011 8:34am |

Michael Rosso ♦ Eileen...Thank you for your interest in the Gaggia For Illy Plus. Sorry the refurbished units do not come with Illy capsules. Thanks.

10-31-2011 2:15pm |

Michael Rosso ♦ Phil...Thank you for your interest in the Gaggia Platinum Vogue. If you adjust it for a longer pull you are increasing the size of your espresso shot. If you want to make a drink that is more like a cup of coffee you can make what is called a Cafe Americano (they do taste great). To make a Cafe Americano brew your espresso shot into your coffee cup then add hot water from your steam wand to your coffee cup. The Gaggia Platinum Vogue would allow you to do this. If you have any further questions please free to call us at 1-888-411-5282 option 1. Happy brewing.

11-30-2010 4:38pm |

Michael Rosso ♦ Michael...Thank you for your interest in the Gaggia for Illy Plus espresso machine. The feature and benefits page state that this machine "utilizes" a Mavea water filter (see below) and it is not supplied with the machine. This filter (item #B07208) is available on our website at Wholelattelove.com or feel free to call our Sales department for help with this or any other questions at 1-888-411-5282 option 1. Happy Brewing.



(The following description was taken from the features and benefits page at Wholelattelove.com)

"Water Management

The one-liter water reservoir utilizes a Mavea Water Filter, a four-stage system that purifies and removes tap water impurities for great tasting beverages. The water filtration system also helps to reduce mineral and scale buildup."

10-26-2010 9:53am |