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cartx2

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cartx2 asked a question about a product...
at 12-15-2013 9:42pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

gaggia titanium making weak coffee

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Jared Krueger

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Jared Krueger asked a question about a product...
at 08-14-2013 11:16pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

The hot water wand makes only lukewarm water, why is this? I found the way to increase the temp of the brew but when I make hot water with the wand, it is cool enough to stick my finger in.

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Maggie M What temperature is it coming out? Are you dispensing the water into a pre-heated cup? Please call us at 1-888-411-5282, option 3, when you are able to be with the machine, and we will happily go through some troubleshooting steps with you.

08-16-2013 11:37am |

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Jared Krueger Hi. Thanks for the feedback. It has indeed been in preheated mugs. Weirdest thing though, I just ran the water and it came out at 157 degrees (F). Does that sound like a normal temp? I'll keep an eye on it and use the number you provided. Thanks!

08-16-2013 10:31pm |

ROBIN PARSONS

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ROBIN PARSONS asked a question about a product...
at 07-28-2013 12:59pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

My gaggia titanium machine was stuck on rinsing and the brew unit was stuck in the machine. I followed the instructions on the video on how to remove the brew unit and everything worked fine up to the point where I have to reset the gear. I'm holding the trigger down with paper as shown in the video and the machine says it's rinsing, sounds like it does, but no water comes out of nowhere! I tried opening the wand valve.Water comes out of the wand and it displays "Rinsing cycle Close knob". I tried removing the paper it displays "Rinsing cycle Brew unit missing" and a again no water comes out. I tried removing the water tank in hopes I would get it to display ventilate, but nothing. I tried living it on and though it says rinsing, it's not. Any suggestions?

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Maggie M Robin,

Unfortunately, this particular issue means that the machine would need to come in for repair. Please call technical support at 1-888-411-5282, option 3. so that we can assist you.

07-30-2013 9:21am |

shefys

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shefys asked a question about a product...
at 07-23-2013 10:20pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

hi, last week I purchased new Titanium. I'm trying to make the steam or get a hot water, but I cannot get any of them. To get the steam, I'm trying to open steam knob, however nothing happens, I don't get "STEAM" on the LCD, it showing me "SELECT THE PRODUCT" with open and closed steam knob.
If I push hot water and open the know, I get ~1.5 Oz of the water and that is it :((

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shefys

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shefys asked a question about a product...
at 07-23-2013 10:20pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

hi, last week I purchased new Titanium. I'm trying to make the steam or get a hot water, but I cannot get any of them. To get the steam, I'm trying to open steam knob, however nothing happens, I don't get "STEAM" on the LCD, it showing me "SELECT THE PRODUCT" with open and closed steam knob.
If I push hot water and open the know, I get ~1.5 Oz of the water and that is it :((

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LisaMB

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LisaMB asked a question about a product...
at 06-17-2013 4:00pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

If the machine is functioning well and I'm not using oily beans, how often should I clean out the grinder?

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techkathy If the grinder is functioning properly then you really don't need to clean it.

06-21-2013 3:13pm |

LisaMB

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LisaMB asked a question about a product...
at 06-17-2013 3:59pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

If the machine is functioning well and I'm not using oily beans, how often should I clean out the grinder?

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mjackson ♦ Lisa,
Good question and hard to answer. I would say about every three to four months would be adequate. It is easy to do with that machine and is a great way to keep you machinery making great coffee and running well.

06-21-2013 3:14pm |

Chelsea Wessel Sloan

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Chelsea Wessel Sloan buzzed about a product...
at 05-25-2013 10:53am
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

I just got a refurbished gaggia titanium. For some reason decaf coffee from either the grinder or the bypass is weak and/or watery. I've cranked up the brew intensity gage and tried multiple beans with no luck. Is there just something about decaf?

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LisaMB

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LisaMB asked a question about a product...
at 04-06-2013 1:46pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

Another question: the panarello is no longer frothing. Milk boils and bubbles and doesn't expand. I cleaned the wand, including the little hole.

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DanMoraldo ♦ Your machine could be due for a descaling but I would recommend contacting our technical support team first to discuss further. 888-411-5282 option 3

04-07-2013 3:39pm |

LisaMB

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LisaMB asked a question about a product...
at 04-05-2013 12:30pm
Gaggia Titanium Super-Automatic Espresso Machine
Gaggia Titanium Super-Automatic Espresso Machine

I've been getting the "beans empty" alert quite often, so last night I did a complete cleaning, following your video instructions, including the recalibration. When I was done, I still got the error message. I kept adding beans and stirring them up, feeding them into the opening. I could see them going down into the grinder and could hear the grinder working. Still, no coffee. So, I took everything apart again, vacuumed out a huge amount of ground coffee and started over. Same story. I had to go through about a cup of beans before I ever got a single cup of coffee. I did recallibrate the knobs. Afterwards, I set the grind setting to 9 and the dosage to just past the mid point. I could see through the plastic that the gears were indeed moving. I had no problem making my coffee, this morning, but I just know that there's a huge amount of coffee grounds in there, now. What gives? What to do? I did notice that the problem seemed to start when a friend gave me a bag of French roasted beans. She also has a Gaggia, but a more advanced model, so maybe it's okay for hers, but not mine.

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techkathy Oily beans can clog up the grinder chute. They also get caught up in the hopper on the small black cap. The way the grinder is designed it needs to grind a certain amount of coffee in order to recognize that there are beans in the hopper. The coffee that is ground in the machine is passing through a small chute that leads to the front of the machine where the brew unit is located. If the machine is working fine now there is no need to panic.

04-05-2013 3:56pm |

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LisaMB It isn't working fine. :-( still getting "beans empty". I also noticed that the dredges are not nice puck shapes, anymore. Doing another full cleaning and switching back to Lavazza to see if the machine returns to normal.

04-06-2013 1:43pm |

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Sanfam ♦ If the pucks are inconsistently shaped and mushy, I'd suggest turning the grinder to a coarser setting--this could be a sign that the grinder is set too fine for the beans it is being fed. Bear in mind that a change typically takes two to three full grind-and-brew cycles to clear out any residual grounds.

04-08-2013 10:14am |

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