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Garrett Davey

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Garrett Davey asked a question about a product...
at 08-12-2013 8:35pm
Espressione Cafe Retro
Espressione Cafe Retro

I see you emailed a manual to someone last year, (kelli kelly), and I have the same problem as that user. Could you possibly email me a copy of the manual as well so I can hopefully ameliorate the problem as well? Thanks!

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Maggie M I have sent this manual to the Yahoo account that we have on file for you. We don't have a whole lot of information on the Espressione machines, so if that doesn't help, we would suggest calling Espressione directly at 1-201-439-1700.

08-13-2013 9:36am |

Ron Jurkschat

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Ron Jurkschat asked a question about a product...
at 03-01-2013 12:16pm
Espressione Cafe Retro
Espressione Cafe Retro

I'm trying to replace the group gasket on my Espressione Cafe Retro machine can someone tell me how that is done. looked online and it said that a screw needs to be removed underneath the filter. I have the gasket and I see where it is supposed to go, I just can't figure out how to remove the old gasket and install the new gasket. There is a round fitting in the center of the filter with four holes on it. I tried turning it but it doesn't budge.
Thanks for any advice
Ron

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Sanfam ♦ Unfortunately, we do not support Espressione products. For this type of issue, please contact the importer directly. They can be found at www.espressioneusa.com .

03-04-2013 5:46pm |

KAREN BOHN

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KAREN BOHN buzzed about a product...
at 11-12-2012 3:27pm
Espressione Cafe Retro
Espressione Cafe Retro

How do I know what espresso machine to get?? :( I'm new to drinking coffee and espresso, but love the taste of espresso.
I'm considering the Espressione Café Retro Black, but am wondering if this only makes a single shot at a time, and can you make a cup of coffee as well?

Please help!
Karen :)

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mjackson ♦ Karen,
All the machines will make single shot or double shot. Check out the Gaggia in the same price range. You can make an americano which is like a cup of coffee. It is hot water and espresso. The brewing process is different and the grind is different for regular coffee. Call if you have more questions.

11-13-2012 8:26am |

kelli kelley

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kelli kelley buzzed about a product...
at 08-06-2012 7:09am
Espressione Cafe Retro
Espressione Cafe Retro

i lost my manual, if i need to clean it, can you give me instructions. i just sent an earlier email that the water is coming out in small drops. thank you, kelli kelley

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mjackson ♦ Kelli,
I will email you the manual and I am hoping that will help.

08-06-2012 8:55am |

don sinkola

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don sinkola buzzed about a product...
at 04-06-2012 2:40pm
Espressione Cafe Retro
Espressione Cafe Retro

DEAR EXPERT ,,,what is/are the differances between ::

1) Delonghi metropolis cafe retro DCM-1385 espresso machine (red) and

2) Espressione cafe retro espresso machine (red) ???

They look the same, cost the same and have simular reviews

Is one a Knock-off ?

Which is of better quality ?

Are they made in Italy ?

Are they both Delonghi's

Have/has any comparisons been done ?

Which will have less problems ? CAFE RETRO GUY,,, DON

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mjackson ♦ Don,

We do not carry the Delonghi model so I am not sure. I do like the Delonghis if you can find that one as far as build quality goes. The Espressione is designed in Italy and both machines feature Italian design and engineering. I hope this helps and give us a call.

04-09-2012 8:38am |

Jamie blume

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Jamie blume buzzed about a product...
at 07-02-2011 12:44pm
Espressione Cafe Retro
Espressione Cafe Retro

Hello, i recently purchased one of these espresso machines and I didnt get the 2nd portafilter for my machine. I only have the one that is for the coffee pods. I was wondering if you sold or know of anywhere that sells the portafilter for use of ground espresso. thats all I use and absolutely need this attachmetns

thanks

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mjackson ♦ Jamie,

We don't sell a lot of parts for those machines. The best thing to do is to call Espressione direct and they may be able to help. You can reach them at 1-201-439-1700. They should be able to help.

07-04-2011 9:39am |

Dorothy McClellan

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Dorothy McClellan buzzed about a product...
at 06-26-2011 8:05am
Espressione Cafe Retro
Espressione Cafe Retro

I have a Cafe Retro. I need a replacement for the black plastic extension for the steam wand. The threads are worn on mine and it blows off when I try to steam milk. I would also like a plastic insert for creamier cappuccino. The machine came with one, but I seem to have lost it. Do you sell any of these items?

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mjackson ♦ Dorothy,

You will need to call Espressione to get the part. You can reach them at 770-509-3006. They should be able to help.

06-27-2011 8:27am |

MegabyteCoffee

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MegabyteCoffee buzzed about a product...
at 10-30-2010 12:08pm
Espressione Cafe Retro
Espressione Cafe Retro

I mainly make latte's and mocha's. My Pavoni pump is on it's way out, and I'm looking for a machine that will make hot mocha's easily. Is this a good machine for that use? Can it steam milk easily?

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mjackson ♦ Chris,

It is a good machine and certainly had a great look to it. It does for the price have a very good boiler size. It is 24 ounces and does have a good amount of steam power. It also comes with pressurized and non pressurized portafilter capability. I think it is a good value and a fun machine to use.

11-01-2010 8:34am |

Cindilou Griffin

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Cindilou Griffin buzzed about a product...
at 05-02-2010 8:23pm
Espressione Cafe Retro
Espressione Cafe Retro

where is the warranty for the expressione retro expresso machine. i could not find it on your website

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TechMilanoItalia All the Warranty Policies can be found here: http://wholelattelove.com/warranty.cfm

05-03-2010 12:32pm |

Jack Morrison

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Jack Morrison asked a question about a product...
at 02-18-2006 4:09am
Espressione Cafe Retro
Espressione Cafe Retro

Is this machine pump operated...I see no mention of type or strength of pump.

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Whole Latte Love Staff The Cafe Retro is a pump driven machine. The pump is capable of producing 18 BAR, but like all other espresso machines, is set to brew between 8 and 9 BAR.

02-18-2006 4:09am |

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