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Chris M

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Chris M buzzed about a product...
at 10-19-2012 7:25pm
Pasquini Moka
Pasquini Moka

I'm confused by your calibration instructions. Perhaps I need to do a better job of cleaning my threads, but I don't ever hear any kind of "tell-tale chirp". Should this be obvious? Once I do hear the chirp, how do I set the adjustment collar so that absolute zero and the zero mark are equal?

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mjackson ♦ Chris, The chirping sound are the burrs touching and yes it should be somewhat obvious. You can then adjust your grinder using that as a starting point. There is not a way to make the zero become the zero I am sorry .

10-30-2012 8:57am |

tim matthieson

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tim matthieson buzzed about a product...
at 04-23-2011 10:58am
Pasquini Moka
Pasquini Moka

Does the grind get finer with lower numbers? And coarser with higher numbers on the adjustment collar? or simply: which way do I turn the numbers to get finer coffee?

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mjackson ♦ Tim you turn towards the smaller numbers to get a finer grind. You should be turning to the left. Let us know if you have any more questions.

04-25-2011 8:23am |

Kevin Guarino

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Kevin Guarino buzzed about a product...
at 01-07-2011 12:41am
Pasquini Moka
Pasquini Moka

Can you please email me the instructions for cleaning and calibration the Moka. I need to clean the grounds hopper and can't figure out how to remove it from the machine. Thanks

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Mike Russo ♦ Kevin...Here is the information you requested for your Pasquini Moka grinder.

PASQUINI MOKA AND K2 CLEANING AND CALIBRATION INSTRUCTIONS


1. ALWAYS UNPLUG THE MACHINE
2. REMOVE THE BEANS AND BEAN HOPPER. THE HOPPER HAS NO SCREWS, IT SIMPLY PULLS STRAIGHT UP AND OUT OF THE MACHINE.
3. LOCATE END REMOVE THE ADJUSTMENT COLLAR. THE ADJUSTMENT COLLAR IS THE
LARGE, ROUND CHROME COLLAR THAT NUMERICAL SETTINGS ON IT. THE COLLAR
IS REMOVED BY ROTATING IT COUNTERCLOCKWISE UNTILL IT CAN BE LIFTED UP OUT OF THE ASSEMBLY. THE UPPER BURR PLATE OF THE GRINDER IS SCREWED INTO THE
BOTTOM SIDE OF THE ADJUSTMENT COLLAR.
4. MAKE SURE TO LOCATE AND REMOVE THE BLACK PLASTIC THUMBTAB ON THE TOP, LEFT SIDE OF THE GRIND CHAMBER. THERE IS A SMALL TENSION SPRING UNDER THE
TAB, THESE PARTS ARE OFTEN MISPLACED DURING MAINTENANCE
5. Thoroughly clean the grinding chamber. This includes all of the threads,
both on the top burr plate and the matching threads on the wall of the
grinding chamber. Clean the burrs as well. A group brush does a good
job cleaning the parts and threads in the grinding chamber. Be sure to
clear the chute between the grinding chamber and the ground coffee
dispenser as well.
6. CALIBRATION
Replace the chrome upper burr plate by turning it clockwise until snug
Making sure that the machine is off, plug the machine in.
7. Finding “absolute zero.” Proper calibration of the Moka grinder depends
on finding absolute zero. This is the point at which the burrs first touch
together while spinning. It is also the point at which the Moka is grinding
the coffee as finely as possible. (similar in texture to powdered sugar)
The sound of the burrs touching while spinning is unmistakable. It’s
a high pitched metallic “chirp” plainly audible over the sound of the
motor..
8. Turn the machine on. If the “chirp” of the burr plates is not heard,
rotate the chrome top burr plate either clockwise or counter-clockwise until
absolute zero is located by the telltale “chirp.”
9. Turn off and then unplug the machine.
10. Replace the bean hopper.
11. Plug in and test machine.
Any further questions please feel free to contact out Technical Support Department directly at 1-888-411-5282 option 3. Thanks

01-07-2011 1:33pm |

Cynthia Shields

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Cynthia Shields buzzed about a product...
at 12-31-2010 5:32pm
Pasquini Moka
Pasquini Moka

A house guest messed up the grind size. I have taken it apart, cleaned it and now can't figure out how to re-calibrate the grind for espresso. Can someone guide me through it? Thanks

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mjackson ♦ Cynthia,

This should help you with your dilemma. Try following these instructions and let us know if it works.

1. ALWAYS UNPLUG THE MACHINE
2. REMOVE THE BEANS AND BEAN HOPPER. THE HOPPER HAS NO SCREWS, IT SIMPLY PULLS STRAIGHT UP AND OUT OF THE MACHINE.
3. LOCATE END REMOVE THE ADJUSTMENT COLLAR. THE ADJUSTMENT COLLAR IS THE
LARGE, ROUND CHROME COLLAR THAT NUMERICAL SETTINGS ON IT. THE COLLAR
IS REMOVED BY ROTATING IT COUNTERCLOCKWISE UNTILL IT CAN BE LIFTED UP OUT OF THE ASSEMBLY. THE UPPER BURR PLATE OF THE GRINDER IS SCREWED INTO THE
BOTTOM SIDE OF THE ADJUSTMENT COLLAR.
4. MAKE SURE TO LOCATE AND REMOVE THE BLACK PLASTIC THUMBTAB ON THE TOP, LEFT SIDE OF THE GRIND CHAMBER. THERE IS A SMALL TENSION SPRING UNDER THE
TAB, THESE PARTS ARE OFTEN MISPLACED DURING MAINTENANCE
5. Thoroughly clean the grinding chamber. This includes all of the threads,
both on the top burr plate and the matching threads on the wall of the
grinding chamber. Clean the burrs as well. A group brush does a good
job cleaning the parts and threads in the grinding chamber. Be sure to
clear the chute between the grinding chamber and the ground coffee
dispenser as well.
6. CALIBRATION
Replace the chrome upper burr plate by turning it clockwise until snug
Making sure that the machine is off, plug the machine in.
7. Finding “absolute zero.” Proper calibration of the Moka grinder depends
on finding absolute zero. This is the point at which the burrs first touch
together while spinning. It is also the point at which the Moka is grinding
the coffee as finely as possible. (similar in texture to powdered sugar)
The sound of the burrs touching while spinning is unmistakable. It’s
a high pitched metallic “chirp” plainly audible over the sound of the
motor..
8. Turn the machine on. If the “chirp” of the burr plates is not heard,
rotate the chrome top burr plate either clockwise or counter-clockwise until
absolute zero is located by the telltale “chirp.”
9. Turn off and then unplug the machine.
10. Replace the bean hopper.
11. Plug in and test machine.

01-03-2011 10:09am |

adan weiss

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adan weiss buzzed about a product...
at 07-10-2010 3:55pm
Pasquini Moka
Pasquini Moka

whats difference between standard and prosumer version? also - is this your favorite grinder for a home use fanatic? tx

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TechMilanoItalia The 'prosumer' link is just for categorization on the website, there is no different version. This is a good grinder for home, but the Mazzer Mini or the forthcoming Ceado grinders are amongst our favorites. =)

07-12-2010 5:53pm |

Danny

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Danny buzzed about a product...
at 04-08-2010 12:11pm
Pasquini Moka
Pasquini Moka

As you did with Malcolm, can you please send the instructions to my email as well? Thank you so very much!

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WholeLatteLoveS S I just sent them to your email.

04-08-2010 2:20pm |

malcolm snider

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malcolm snider buzzed about a product...
at 03-08-2010 1:35pm
Pasquini Moka
Pasquini Moka

How do I clean the grounds hopper on my Pasquini Moka 90? It's all gunked up and I cant figure out how to get it of the machine which is the only way toget all of that old sstuff out of there?

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WholeLatteLoveS S Malcolm I will send the instructions to your email for cleaning and calibration the Moka.

03-08-2010 3:19pm |

Ellen Draper

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Ellen Draper buzzed about a product...
at 01-22-2010 8:01pm
Pasquini Moka
Pasquini Moka

After a couple of years I'm returning to home espresso/latte making (it's a question of milk intolerance, solved for at least the moment by using raw milk). Anyhow, my Pasquini Livia is back in service and I'm ready to try grinding my own beans again. I got out the Pasquini Moka grinder I used to use and it seems to be missing a part--a spring that pushes up on the pin that holds the grind wheel setting, on the left side of the machine. Do you know what I'm talking about? To set the grind you should be able to push down on the pin, against the missing spring, and turn the wheel. My pin just flops down and doesn't make contact with the grind setting wheel. I'm assuming that's why the machine won't turn on (which it won't)--that there's some sort of internal override with no pressure on the setting wheel. How do I order a replacement spring? Is there any other piece missing that you know of from this description? Thanks,

Ellen Draper

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TechMilanoItalia Ellen, unfortunately we do not stock that part for the Moka. You would want to contact Pasquini directly at 213.739.0480. The number I see on our diagram of the machine is #120 for that spring. I do not see any safety switch inside the machine, but you may want to inquire with Pasquini when you call to order the spring. =)

01-23-2010 2:14pm |

Twila Thomas

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Twila Thomas buzzed about a product...
at 01-02-2010 12:51pm
Pasquini Moka
Pasquini Moka

I own a Pasquini Moka and am looking for somewhere to send it to get it serviced and/or repaired. Do you have a service department or do you know of somewhere on the west coast I could send it. We live in Oregon.

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ToddS Twila, Whole Latte Love has a complete service department and will be happy to work on your machine. The Moka is a very heavy duty grinder and they very rarely have to come in for service. If you don't mind me asking, what is wrong with it?
We may be able to assist without bringing it in.

01-02-2010 2:57pm |

Daniel Williams

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Daniel Williams buzzed about a product...
at 12-29-2009 12:48pm
Pasquini Moka
Pasquini Moka

My Pasquini Moka didn't come with any paperwork (manual, warranty info, etc...). What steps do I need to take to ensure the warranty for this product?

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Tracys ♦ Hi Daniel,

The warranty is covered by Whole Latte Love. If you require any warranty work on the grinder you simply contact us and we will have the record of the purchase date and warranty.

12-29-2009 5:59pm |

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