The manual recommends cleaning the upper part of the steam wand weekly. The lower part of the panarello comes off easily for cleaning. The illustration depicts a downward pull on the upper part, but that isn't working for me. I've tried pulling, twisting, jiggling, but it won't come off and I'm afraid to break it. Any suggestions? It is not steaming the milk as well, so I'd like to clean it out.
The frother is making stiff milk foam, how do I get it to make steamed milk with less foam?
Hello, the steam wand on mine makes too much foam. Is there a technique I should use to make steamed milk with just some foam?
I'm looking to purchase this machine for our office of about 100. Would you recommend? Any advice?
Hi, Is it normal for the drip tray to contain water after making coffee, or is it just supposed to collect the stray drip from the coffee dispensing head? Thanks.
In the demo the frothing wand is stainless steel, but the image that is shown when i want to purchase, is black (plastic?). Why is it so? Can i buy the one with stainless steel wand that is in the demo?
Can you tell me the difference, beside the color, between saeco syntia focus and saeco syntia ss is?
I have a saeco synthia SS model and am looking for the brew group to purchase please let me know if you could order this part Saeco customer service is pending my request as well. thanks.