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Darren Gaylor

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Darren Gaylor asked a question about a product...
at 01-26-2013 12:42pm
Saeco Syntia Focus
Saeco Syntia Focus

Hi, Is it normal for the drip tray to contain water after making coffee, or is it just supposed to collect the stray drip from the coffee dispensing head? Thanks.

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A A Darren,

Because the right side of the drip tray goes directly under the brew group, having some water in the drip tray is completely normal.

01-27-2013 4:13pm |

Szilvia Decoin

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Szilvia Decoin asked a question about a product...
at 11-25-2012 9:55pm
Saeco Syntia Focus
Saeco Syntia Focus

In the demo the frothing wand is stainless steel, but the image that is shown when i want to purchase, is black (plastic?). Why is it so? Can i buy the one with stainless steel wand that is in the demo?

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Sanfam ♦ While the photos on the site seem to depict the Syntia Focus as coming equipped with the plastic Pannarello wand common to the Odea Eclipse & Go, the machine we received from Saeco was equipped with a metal Pannarello Wand also found on higher end Odea models and the Talea Line. The published specs for this model state that it includes a metal frothing wand--I would trust this information over the photo on our site and will see to getting this corrected!

11-26-2012 2:17pm |

barbara gartner

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barbara gartner buzzed about a product...
at 05-20-2012 12:04pm
Saeco Syntia Focus
Saeco Syntia Focus

Hello,
Can you tell me the difference, beside the color, between saeco syntia focus and saeco syntia ss is?

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mjackson ♦ Barbara,
The main difference in the machine is not really the color but the material. The housing on The SS is actually Stainless Steel, The focus is plastic. That really is the difference. They will both work the same just the SS is going to be heavier and prettier if you like stainless steel.

05-22-2012 8:11am |

meredith gramholm

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meredith gramholm buzzed about a product...
at 10-19-2010 9:45pm
Saeco Syntia Focus
Saeco Syntia Focus

Hello,
I have a saeco synthia SS model and am looking for the brew group to purchase please let me know if you could order this part Saeco customer service is pending my request as well. thanks.
meredith

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ToddS Meredith, I'll forward this to our parts folks and they will be more than happy to assist you in acquiring the brew group.

10-19-2010 10:00pm |