Gaggia Evolution
I've read all the specs for both the Evolution and Pure....in your opinion is the Pure a more updated version of the Evolution and which would you recommend?
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Kristin Emmert
buzzed about a product...
at 09-04-2012 10:43pm
Gaggia Evolution
Help! I just bought this machine and have tried multiple grinds, but the espresso always comes spewing out! About half of the shot goes into the cup and the other half all over my counter. What am I doing wrong?
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mjackson ♦ Kristin,
It depends on what baskets you are using. You have two baskets that have one small hole and another with a lot of holes. If you are using the baskets that have the single hole you need to use the plastic pin between the bottom of the baskets and your portafilter. That is for a pressurized system if your grind is not perfect. The other basket is if you have perfectly ground espresso from a quality grinder. Watch this video it will help. http://www.wholelattelove.com/videos.cfm?playvidID=345
Gaggia Evolution
Subject: Gaggia Evolution problem, HELP!
1) After i steam the milk and wan to continue to brew espresso but when i press the brew button a lot of steam come out from group head it is normal? What happening to my machine?
2)I spot some black tiny thing in my reservoir n sometime at the hot water i make out from steam nozzle, what happening?
3)The retailer tell me that i can't making the hot water from the steam nozzle, it is true? because i saw at instr
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mjackson ♦ Scott,
You need to let the boiler cool down before you brew your shot. Or you can brew your shot first and let it get up to steam temperature. It is a boiler using the same water for brewing and steaming. It can dispense hot water by hitting the brew button and then opening the the steam wand. I do not know about the black stuff.
Brett Johnson
buzzed about a product...
at 07-17-2012 5:54pm
Gaggia Evolution
Two issues with my Evolution:
1) First shot is always overextracted despite that I prime the machine and let it "heat up" well after the green light turns on (probably 6-7 minutes in total)
2) I bought the gaggia pressurized basket and so far the crema it produces is underwhelming and a normal basket seems to work better; is there a trick to get the pressurized basket to work well?
Thanks!
Brett
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mjackson ♦ Brett, you may be letting it warm up a little much run some water out before you brew just an ounce or two. The regular basket works better with a correct grind, the pressurized basket needs to be used with the black plastic piece, and a coarser grind.
Brian Edwards
buzzed about a product...
at 06-23-2012 12:53pm
Gaggia Evolution
I purchased a Gaggia Evolution Xmas 2008 (i.e., about 3-1/2 years ago), and have loved it. However, a few months ago, the espresso started coming out much slower, and more recently water is flowing over the top of the portafilter while brewing espresso, making for watery coffee. I have descaled (many times, but it only makes the slightest difference), removed and cleaned the shower screen. Time to replace, or can it be fixed? Is this the life span of a Gaggia?
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Michael Rosso ♦ Brian...Thank you for this question you posted on our Super Wall. I sounds like you need to replace the group head gasket in your espresso machine. Please contact our Technical Support Department directly at 1-888-411-5282 option 3, to assist you with ordering a group head gasket and replacement instructions. Thanks.
carol tritak
buzzed about a product...
at 03-31-2012 2:37pm
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mjackson ♦ Carol,
It is made to brew a single or a double shot. It is what it is designed to do. We do not sell a machine that can brew four shots at the same time. You may want to brew shot after shot in order to get the right number of shots that you want. Unfortunately it is not set up to brew more than that. Let us know if you have any other questions.
Will Rodrigues
buzzed about a product...
at 09-23-2011 7:35pm
Gaggia Evolution
I have a Gaggia Evolution but I bought it used without a drip tray or single shot filter. Are these parts available?
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mjackson ♦ Will,
We should be able to help you get the parts you need please give our technical department a call for pricing and availability.
Gaggia Evolution
I have the Gaggia Evolution Silver and it is being returned for repairs or replacement. I do not see the Gaggia Silver machines on your website anymore. If my machine has to be replaced because it cannot be repaird, will I get a new Evolution Silver machine? It was more expensive than the others and therefore I want it to be replaced with one that is Silver and not Black.
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mjackson ♦ Kim,
You will be getting your mahcine repaired. It will be able to be repaired
Gaggia Evolution
I have a Rancilio Silvia that has stopped heating the boiler for the espresso pull. The steamer element still works though. Do you have a suggestion for the part I need to fix it?
Thanks.........Paul
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mjackson ♦ Paul I am going to give you a trouble shooting guide and I think you will discover it is your brew thermostat you will need to replace.
Not pulling water from reservoir:
1. Machine needs to be primed.
2. Check to be certain that the water lines are in the reservoir properly.
3. Fill turkey baster or similar device with water, insert into intake line, turn machine on and press the brew button, inject the water.
No water through brew group but can get it through steam wand:
1. Have customer test to see if they can get hot water through the steam valve.
2. If so have customer remove shower screen and shower plate and test to see if they can get water through the machine without the shower screen and shower plate in place.
3. If there is no water coming through the brew group at this point it is a three-way solenoid valve issue.
4. The solenoid valve can be ordered and sent to the customer for replacement.
5. Send the machine in for service.
Slow flow through brew group:
1. Shower screen or shower plate is dirty.
2. Send instructions on how to remove and clean shower screen and plate.
Not frothing properly
1. Have customer perform this steam test:
i. Fill a pitcher with 8oz. of 40 degree F water and insert a thermometer in pitcher.
ii. Turn on the steam button, wait for machine to heat to steam temperature.
iii. Open steam valve with wand in pitcher and heat pitcher to 160 degree F.
iv. If this process takes longer than two minutes customer may have a bad steam thermostat.
v. Send out new steam thermostat and instructions for replacement.
2. Or Send machine in for service.
No hot water:
1. Machine not heating water for brewing espresso.
3. Test to see if machine heats to steam temperature. If so the brew thermostat is bad. Send brew thermostat and instructions to replace thermostat.
4. Or Send machine in for service.
No steam:
1. Machine not heating to steam temperature but it is heating to brew temperature.
2. Bad steam thermostat send steam thermostat and instructions for replacing it.
3. Or Send machine in for service.
Pamela Seitz
buzzed about a product...
at 07-07-2011 8:48am
Gaggia Evolution
I've had my new Gaggia Evolution machine for a week now. After several tries with changing the grind of the coffee, I have an espresso with good flavor but no crema. I also purchased a Baratza Maestro Plus burr grinder, so I have a lot of flexibility with the grind, but still no luck on the crema. I've tried both the double shot filter and the single shot with the special fitting. Can you help?
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Zack Smith Pamela, How long does it take for you to pull 2 oz? If your not getting a crema it sounds like your shots may be pulling to fast. You want it to take 20 - 25 seconds to fill a 2 oz shot glass. Try taking the grinder down to a lower setting and tamp a little harder to slow the flow down. If you have any other questions feel free to give me a call.
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mjackson ♦ Jens,
You are somewhat correct. I would say it is different because he boiler is bigger and stainless steel on the pure. They both work well. I like the pure for the cost.
10-12-2012 8:50am |