Have a Question? Then ask the community...
Get answers from in-house espresso experts & customers.

The Buzz

Ask a Question
Make a Statement

Brewtus116

Reputation: 22
Followers: 0
Following: 0

Brewtus116 asked a question about a product...
at 08-19-2013 11:12am
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

My machine is less than a year old and the lever just started squeaking and is becoming a bit stiff. Is there a lubricant you would recommend?

1

Vote

Show 1 answers
0

Maggie M Anything food safe will do. The kind we use is called PetroGel, and we do have it available if you call in (it's not on the website yet). Please call us at 1-888-411-5282, option 3, and we will be happy to assist you.

08-19-2013 2:12pm |

Roy Laufer

Reputation: 23
Followers: 0
Following: 0

Roy Laufer asked a question about a product...
at 08-06-2013 6:21pm
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

I very recently received my new Brewtus IV and the booklet describes the method of re-activating the water filter sponge by using a tube as a siphon for the flow of salt water as a re-activating agent. Where does the rubber tubing come from? I doubt the idea is to disassemble the Brewtus' water tubing, so I assume this will require purchasing the required tubing. What are specs for the required piece of tubing?

Thanks!

0

Vote

Show 1 answers
0

Maggie M It is the same type of tubing as in the water reservoir of the Brewtus-we do have it available. The part number is EX-35021002, and is $3.90 S&H. To order, please call us at 1-888-411-5282, option 3, and we will be happy to assist you.

08-08-2013 9:34am |

Roy Laufer

Reputation: 23
Followers: 0
Following: 0

Roy Laufer asked a question about a product...
at 08-03-2013 10:54am
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

I just ordered a Brewtus IV and I'm looking forward to it's arrival. I've learned of the importance of descaling on previous machines. My Brooklyn, NY water isn't very hard (50ppm), but I believe descaling by non- professionals is discouraged with this model. What's the story, is this a "no descale" model, or should owners be expected to ship them off after a number of years to a professional for proper descaling? If so, is there any suggested interval of time (Once a year? Every 5 years?)?

Also, do you have any web pages that offer spare parts for the Brewtus (i.e. portafilter parts, blind baskets, steam tips, etc)?

Thanks.

0

Vote

Show 1 answers
0

techkathy Roy - We recommend having the machine professionally serviced every 3-5 years depending on use and water quality. We also carry replacement parts for the Expobar brand. Some are available on our website. If you can not find the part you are looking for on our site, please call technical support at 1-888-411-5282, option 3.

08-06-2013 9:46am |

Steve Marks

Reputation: 23
Followers: 0
Following: 0

Steve Marks asked a question about a product...
at 07-22-2013 12:58pm
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

Why is reverse osmosis purified water not recommended for this machine? The literature recommends tap water over r/o water. Thanks.

0

Vote

Show 1 answers
1

techkathy Hi Steve,

Tap water is recommended, because the water level sensor inside of the boiler needs to be able to pass an electrical signal through the water to detect the water level. If you use water with no mineral content, the water is too pure to conduct an electrical signal, so the sensor cannot detect the water level. The auto-fill function on the machine won't work properly, so the boilers will overflow through the vacuum relief valve.

07-23-2013 10:17am |

Steve Marks

Reputation: 23
Followers: 0
Following: 0

Steve Marks asked a question about a product...
at 07-22-2013 12:58pm
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

Why is reverse osmosis purified water not recommended for this machine? The literature recommends tap water over r/o water. Thanks.

1

Vote

Show 1 answers
2

mjackson ♦ Steve,
Great question. There are a few reasons. The most easily understood is that the machine needs to be able to sense the water in the boiler. The probe need to be able to tell how low the water is in the boiler so it can fill it when needed. If there is nothing in the water to help complete an electric circuit then it wont function properly. When the water gets below the probe level it breaks the circuit. The machine senses that and activates the pump to fill the boiler. So it is important to use the proper water for your machine. If you want to know a lot more read this http://users.rcn.com/erics/Water Quality/Water FAQ.pdf

07-23-2013 8:12am |

Darin Weaver

Reputation: 0
Followers: 0
Following: 0

Darin Weaver buzzed about a product...
at 11-09-2012 7:49pm
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

How long does it take for the Expobar Brewtus IV to heat up and ready to make espresso. I am also lookng at the Rocket machine aswell and was wondering if they all take about the same amount of time to heat up.

0

Vote

0

mjackson ♦ Darin,
Good choices on machines. They both will take about 15 -20 minutes to warm up properly. I do think value wise the Brewtus is a great value and both have good reviews. Generally people say the Rocket is a better looking machine, it also has the rotary pump and can be plumbed or not. I still like the Expobar a lot as we designed that machine. Call if you want some more help.

11-12-2012 8:17am |

Juan M Bulgheroni

Reputation: 0
Followers: 0
Following: 0

Juan M Bulgheroni buzzed about a product...
at 10-30-2012 11:01am
Expobar Brewtus IV with Vibration Pump
Expobar Brewtus IV with Vibration Pump

Hello, what is the wattage of this machine? 1250W or 2500W? should I add both boilers??
Thank you,
JM,

0

Vote

0

mjackson ♦ Juan,
1250 Watts and will work on a normal 110 Volt 15 amp circuit just fine.

10-31-2012 11:42am |