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Russell Gallant

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Russell Gallant asked a question about a product...
at 06-22-2013 10:55am
Saeco Syntia SS
Saeco Syntia SS

I've had my Syntia for several years now and love it. it's small enough to fit under the cabinets and tuck away when not in use and has for the most part worked flawlessly. we probably use about 4lbs of coffee per month so that equates to a lot of cycling of the machine. My recent issue is that for about 1 out of every 3 cycles the grinder will grind the beans but not brew them - instead kicking them into the dump tray and giving me the yellow "out of beans" warning on the display. the frequency of this occurance is getting annoying.

I have tried different grinder settings, fully cleaning the dump chute, inspected for clogs, ive tried changing the bean type and roast. I primarily use the Lavazza Sampler set from wholelattelove- purchasing 6lbs at a time.

It seems it is a consistent but intermittent issue. unfailingly, if i am brewing 3 or 4 cups, i will get the "no beans" error at least once and sometimes more than one, and end up shooting perfectly good, ground, but unbrewed coffee grounds into the dump chute.

I am fairly meticulous with cleaning and maintenance - so i am thinking it may be a failing sensor switch? Is there a sensor that determines if the right amount of ground espresso has been sent into the brew group? Could the issue be a failing brew/dump switch? (i'm not really sure what the brew/dump switch is responsible for but i know its a part that is replaceable)

Very perplexed. It would be a big production to send my machine out for service as the closest service is about 3 states away (in NYC, i'm in boston)

Any advice or has anyone had this issue before?

thanks.

Russ

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Pete Venuto

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Pete Venuto asked a question about a product...
at 12-09-2012 11:48am
Saeco Syntia SS
Saeco Syntia SS

I am looking for hot coffee and expresso, but their seems to be little data on the temperature of the liquid coming from these machines. My neighbor bought this machine, and I taste tested the the long coffee at the high temperature setting (there are three). The maximum temperature of the coffee was 160 degrees F. I like my coffee over 170 closer to 180. Is there any machine that produces hotter coffee? Where can see the specs on this? (PS: I know I can inject steam in to the coffee after brew, but, this seems to reduce the advantage of the "superautomatic" does it not?)

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A A Pete: I completely understand that desire for hot coffee - I am the same way you are. The Gaggia Titanium in our testing brewed between 175°-185°F, and has three programmable buttons that you can set up any way you wish. The product can be found here: http://www.wholelattelove.com/Gaggia/titanium.cfm

12-09-2012 5:05pm |

Georg Reichard

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Georg Reichard buzzed about a product...
at 07-13-2012 7:20pm
Saeco Syntia SS
Saeco Syntia SS

If you ask me - without having seen this machine in person - this one looks a whole lot like the Gaggia Brera in a different housing - same ceramic grinder, same arrangement of buttons and controls, maybe a little bit more hip.
I love my Brera - what a great price for a great espresso machine ...

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mjackson ♦ Georg,
Glad you agree and the Gaggia Brera is a great machine.

07-16-2012 9:48am |

Kevin Zwierzchowski

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Kevin Zwierzchowski buzzed about a product...
at 04-07-2012 3:03pm
Saeco Syntia SS
Saeco Syntia SS

What is the model number for this unit?

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mjackson ♦ Kevin,

It is truly just called the Syntia SS. They only make this one version. According to Saecos website this is the model number. HD8838/47. I hope this helps and it is a good looking well performing machine.

04-09-2012 8:43am |

Deborah Adamcik

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Deborah Adamcik buzzed about a product...
at 09-03-2011 8:54pm
Saeco Syntia SS
Saeco Syntia SS

Hi, how does the Syntia compare with the Gaggia Brera? Are there similar machines I should be considering? Thanks, -Ann

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mjackson ♦ Deborah,

Get the Brera. I dont think we have a better value for the money.

09-05-2011 11:52am |