dongio2 Ian, I have a fairly new Office Lever and I have not had any problems with steaming, however I'll share some of the tips that I've found help :
* making sure the water tank has enough water
* clean the tip regularly, you might have some milk that has hardened inside the tip. Before frothing I ritually do the following: purge steam out of the want first, froth milk, purge steam again, wipe steam clean with a towel with water. I followed that same ritual previously on an super-automatic for 5 years and never had any steaming problems, unless I failed to clean the steam tip. It's tedious, but I think it will save you grief in the long run.
Additionally, if you have the newer Office Lever models I was told by the staff that the single hole tip would provide plenty of power and was ideal for the machine, (my experience so far with the steam after nearly 2 months has been very good)
If you already do all these, maybe you might have a different issue to which the staff might provide some additional light. I hope this helps

05-10-2013 12:38am |