Our Gaggia Accademia Espresso Machine arrived safely and well packaged. Following the instructions on the unpacking video and handing each item to my assistant :) went well until the plastic handle separated when lifting the unit out of the box. Luckily the fitted foam saved us from damaging the unit.
My experience with unpacking similar machines with the same type of plastic lifting handles did not prepare us for this adventure.
Continuing with the setup was a delight, each step went exactly as the instructions illustrated. Why is this such a big deal? For years we have received electronic items that required fussing and fiddling with, the Gaggia Espresso Machine worked the first time and every time afterwards.
Well done Whole Latte Love folks!