Hi, did you read my previous statement about my last order of Lavazza coffee? Well, when I opened the package I found 5 of the bricks loose in the box and soft because they were no longer air-tight. I wrote to WLL and what do you think they did? They sent me 5 bricks for free to replace the defective ones. No question asked. I love them more but I want them to know that I am currently using the 'defective' bricks for regular coffee not for espresso. I hate to throw away anything and especially food. Thank you guys, happy coffee to everybody! AP