Gaggia Platinum Vision Super-Automatic Espresso Machine

Reg. $1,299.00
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5 out of 5 stars based on 27 customer reviews

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Package Includes
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The Gaggia Platinum Vision uses a Rapid Steam boiler system, utilizing a stainless steel boiler so you can switch back and forth between brewing and steaming in mere moments, without lengthy cool down or heat up time in between. This system provides the power behind each shot of espresso, fine tuning and perfecting the temperature. As for the water pressure, the Gaggia Platinum Vision provides a maximum of 15 bars of pressure, more than what you’ll need to pull each shot.

Because the Gaggia Platinum Vision isn’t about getting what you need—it’s about getting what you want, and what you deserve. As you choose and program your beverage using the black and white touch screen, remember this: luxury is the true heart of espresso.

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Features and Benefits: Coffee


Simplicity and essential lines – that’s how Gaggia describes the design of their Platinum Vision machine. Your eyes are immediately drawn to the large touch screen; below this screen is the coffee dispenser and Espresso Plus System beverage strength dial. To the left of this dispenser is the steam wand with Panarello frothing attachment, and to the right of the touch screen is a cup icon and arrows for raising and lowering the cup tray. The Gaggia Platinum Vision rests on a revolving plate, so you can turn it to reach the side or back of the machine – almost like a lazy Susan.

Touch Screen

The large black and white touch screen shows three cups for small espresso, medium coffee, and large coffee, and in the top left corner displays a steam icon. Below the cups are the words “explain icons,” a clock, and “go to menu.” If you press “explain icons,” the icons are replaced with words, so it will say “small coffee” “medium coffee” “large coffee” and “steam wand.” Pressing the clock allows you to change the clock settings. Pressing “go to menu” takes you to the programming menu, where you can set features such as language, temperature, coffee dose, display, time, view the number of drinks made, and perform cleaning functions.


To brew, press the cup corresponding to the type of coffee you want. If you want two of that drink, press the button twice – the machine will show two cups, then brew and dispense your preferred beverage. If you change your mind while the machine is brewing, press the words “coffee stop” that appear on screen while the machine is brewing, and your beverage will stop dispensing.

Rapid Steam Boiler System

The Rapid Steam boiler system reduces the wait time between coffee and steam delivery to just a few seconds, while the stainless steel boiler retains heat and resists wear. By cutting out the down time between brewing and steaming, the Rapid Steam boiler system allows you to deliver the beverage you want, when you want it.

Ceramic Burr Grinder

The ceramic burr grinder results in a consistent, static-free grind – and it works quietly. Insert beans into the sealable bean hopper, which holds 8.8 oz of beans. This clear plastic hopper allows you to monitor the bean levels easily, and the machine will alert you with a “add coffee beans” message when the hopper runs low. Each time you brew, the Gaggia Platinum Vision grinds beans for that shot, ensuring the freshest taste. The grind setting can be adjusted between coarse, medium, and fine using the included grinder adjustment tool.

Bypass Doser

The bypass doser is convenient for when you or your guests prefer a blend other than what is already in the hopper. Just open up the bypass doser, the circular shoot within the bean hopper, and measure out a scoop your ground coffee using the included spoon. Select “pre-ground coffee” in the programming menu as detailed in your product manual, and brew as you normally would.

Opti-Dose System

You can customize the amount of espresso per shot from 7 – 10.5 grams by pressing the icon of the beverage you wish to adjust for two seconds, then select the quantity of coffee to be ground. From now on, this new dosage will be indicated on the touch screen by a difference in the darkness of the cup – if the cup is at its darkest color, the brew will be stronger, and if it it is lighter, the brew will be milder.

Espresso Plus System

A dial located on the coffee dispenser allows you to adjust the body and intensity of each drink, even while it’s brewing. Leave the dial pointed to the center for a regular strength drink, but turn it to the left for a more mild brew or to the right for a stronger one.

Cup Lift

Your cups rest on a height-adjustable drip tray, which can be raised or lowered electronically using the arrow buttons to the right of the touch screen. Remember to empty and clean the cup tray daily with running water.

Active Cup Warmer

The electrically heated stainless steel cup warmer means that you can display your demitasse cups whenever you want. Brewing espresso into a warm cup preserves the temperature, and the crema, better than brewing into a cold cup, so if you choose not to warm your cups on the cup warmer, remember to rinse them with hot water before brewing. Your cup warming settings can be changed in the programming menu to always on, always off, or off while in stand-by.

Features and Benefits: Frothing and Hot Water

Pannarello Frothing Wand

The Gaggia Platinum Vision’s frothing wand rotates out, so you can froth and steam with ease. The Pannarello attachment makes frothing and steaming even easier, especially if you’re just beginning. To steam, press the steam icon. This takes you to the steam/hot water menu – press the word “steam” in the top right corner of the screen, and open the steam knob located on the left side of the machine to the steam icon. Steam will begin dispensing. When you have your desired amount, close the steam wand and exit out of the steam menu. Remember to wipe down the steam wand with a damp cloth after using it to prevent milk residue buildup.

Hot Water

Your frothing wand also doubles as a hot water dispenser for tea, a café americano, or hot cocoa. Enter the steam menu by pressing on the steam icon, but instead of pressing the word “steam” press the words “hot water” right under the word “steam.” Open the steam knob to the steam icon, and hot water will be dispensed – close the steam knob and exit out of the steam menu when you’re done.

Features and Benefits: Care, Maintenance & Other

Water System with Aqua Prima Water Filter

The removable water reservoir holds 57 oz of water, and is located on the left side of the machine for easy access – you’ll know it’s running low when the words “fill water tank” appear on screen. The Aqua Prima water filter located inside your reservoir prevents impurities in your tap water from altering the taste of your drink, as well as increases the length of time between descaling cycles. When the filter needs to be replaced, the words “change water filter” appear, and when your machine needs to be descaled, the word “descale” will appear on screen.

Removable Brew Group

It’s a good idea to clean the brew group weekly – open the door on the right side of the machine to remove the brew group, and rinse it with running lukewarm water. Once it dries, you can replace it. After about 500 brewing cycles, Gaggia recommends lubricating it with the included oil before replacing.

Internal Drip Tray and Internal Coffee Ground Container

When the display screen reads “empty coffee grounds drawer,” open the side door to remove and empty the coffee grounds container. It holds 14 spent pucks, but make sure you remove it when the machine is on – otherwise it won’t record that the container was emptied. When the screen reads “empty drip tray,” open the side door to access the internal drip tray under the brew group. This is distinct from the drip tray located on the front of the machine – the external drip tray prevents spills from reaching your counter tops, while the internal drip tray catches water left over from the brewing cycle. You’ll know the external drip tray needs to be emptied when the water level indicator rises.

Included Accessories

The Gaggia Platinum Vision comes with an Aqua Prima water filter, a measuring scoop for the bypass doser, a water hardness testing strip, a key for adjusting the caliber of the grinder, oil for the brew group, and an electrical cable.

Average Rating : ( 5 out of 5 )

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SA Fan asked:

Recently purchased a Gaggia Platinum Vision machine. The cup warmer is set to "always on" but the plate is barely warm. What temp should the warming surface be? How can I tell if it's working properly? Any way to troubleshoot?

Thanks for any suggestions. 

Answer by Sanfam:

The cup warmer on these models heats to roughly 80-82 degrees fahrenheit.  It's a low-draw heating plate.  The always-on mode is designed to basically eliminate the ten to fifteen minute lag between powering the machine on and having fully heated cups, as ambient temperature in most homes is a much cooler 65-72F.   

jsilver asked:

We've had our machine for about 2-1/2 years.  Generally makes very good coffee.  A couple issues, and it's been back to WLL twice since we've owned it.  All seems well now.  
Recently, it seems the grounds have not been coming out as "pucks" of coffee, only loose grounds (even wetter than whe we use the bypass doser).  There's a buncha sludge in the bottom of the grounds drawer, but no coffee pucks.  Any thoughts?

Answer by Sanfam:

Typically speaking, sludgy pucks mean that the grind is too fine, the extraction is too short, or the coffee is too oily.  Any of these three factors are where I'd start looking, with Grind being the first place I'd check.

Emily asked:

We've had our Gaggia Platinum Vision for about two years, which we only really use for coffee (no espressed/steamed milk drinks).  We've been good (as far as we know) about maitenance and running descaling cycles with the Gaggia solution about every three months. Recently, the machine started "spitting" coffee out slowly, which takes forever to brew a full cup. Still tastes great, and every 10th cup or so seems to brew at the usual rate with a continuous drip. Not sure what else to check/do aside from another descaling cycle (just ran one a week ago when the problem first started). 

Answer by Sanfam:

First and foremost, you may want to try a slightly coarser grind setting.  Using too fine of a grind setting could cause the brew unit or spouts to plug up with sludgy coffee.  

Second, when was the last time you thoroughly cleaned the brew unit and ran the machine thorugh a brew unit wash cycle using a cleaning tablet?  While Descaling removes scale buildup from the boiler, it doesn't clean the brew circuit of the machine.  This is where Brew Unit Cleaning Tablets are used.  These tablets can be found here:

If all else fails, your machine may need to come in for service.  I'd suggest trying the first two options before pursuing that direction.

Answer by Emily:

Thank you for your response! I will try both. Wasn't even aware of a wash cycle seperate from a descaling cycle, so that could very well be the problem.

Cami asked:

I bought this machine as a birthday present for my husband late August/September. I went to turn it on yesterday and the screen stays blank. Nothing. One beep like it is turning on but nothing. 

Answer by Erik:

I am very sorry to hear that.  This is an issue that should be directed to our technical support department at 1-888-411-5282 option 3 to troubleshoot

i have the machine for a few years now and suddenly the grinder stops working. I got the wrench and turning on/off doesn't resolve it. I tried to get all the beans out but the grinder is going very slowly andmakrs a sad sound. I try using the bypass doser to at least get a coffee but it either tastes very weak or it says dispensing failure and wastes another round of beans. I have ALWAYS used dry beans (mostly lavazza) and am very frustrated at this time. The machine was way to expensive to throw it out already. Most of the time it's only used once a day. Please help!  

Answer by Sanfam:

With grinder problems, these sort of problems typically cascade "down" into the parts related to brewing and dispensing..  While there's normally a number of things I'd recommend to tackle the individual symptoms, the fact that here are several problems happening all together lead me to suggest sending the machine in for professional service for a proper diagnosis.  While it may have been fed quality beans (Everything Lavazza carries is perfect for Super Automatic use), it's still possible one or more parts of the grinder may have worn out or failed.  The final indicator is the Wrench error, a "something went wrong" message.  If you can send over an error code, we can potentially dig deeper into the problem.

Basically, If it's under 6 years old, give tech support a call to discuss repair.  There's just a bit too much going on that requires more than simple cleaning or troubleshooting can address.


I have the problems above (excess water in grounds tray ) and weak coffee---just recently. I did some maintenance (descaled, put cleaned the brew group and did the tablet in the the bypass doser). It looked like the gsket on the brew group might be going. Other parts of the brew group looked like they might be out of alignment but after cleaning looked right. Do you sell replacement brew groups? Or gaskets? Thanks. 

Answer by Sanfam:

While we do sell replacement brew units as a whole, you're likely better off picking up the Gaggia Brew Unit Service Kit (found here: ).  This kit includes the o-rings and lubricant necessary to replace the aged seals on your existing brew unit, as well as properly lubricate the slides to ensure that everything is able to move to the brew position correctly.

dave asked:

I often get the error message to add beans to the hopper, even when it's got plenty of them. Usually the best fix is to swirl them around in the bin before trying again. This usually works, but sometimes I have to repeat the process a few times before it figures out there actually are beans. The current beans are not excessively oily.

Is there something that can be adjusted on the machine that might decrease the frequency of this error?

Answer by Louis-Jordan:

Thank you for your question. You mentioned the beans are not excessively oily. Beans going into this machine should not be oily at all. The machine also does not accept oily, flavored, or caramalized beans. If your beans are shiny at all, or feel even a little bit sticky or slippery, they are not suitable for this unit and will cause this behavior. A nice dry  bean should be rough feeling, and should looks rather dull with almost a matte finish. If you are certain the beans match this description, then  you might just have a clog in the system.

If it turns out you have a clog, you'll want to take all of the beans out of the hopper, and then vacuum it out as well as possible. Then you want to remove the brew unit, and vacuum out the chute where the coffee grounds drop down. It will look cylindrical and it sits right above the brew unit. If this doesn't work then the machine might have a dosing or grinder issue and would need a repair.

Michael asked:

Can i purchase the cleaning tablets from Wholelattelove? in addition the cleaning solution?

Answer by ShaneAncefsky-Sales:


Thank you for the question.  We sell all the products to clean and descale this machine.  Please contact us in sales and we would be more then happy to help you.  1-888-411-5282 option 1

bnotch asked:

A friend of mine recently purchased a used, Gaggia Platinum Vision espresso machine. The sender did not include a few of the parts/accessories and was just wondering where I could get them. One of the parts that did not come with the machine is the ginder adjustment key. Can I order the key online somewhere?? The second thing that is missing is the bypass doser coffee scoop. I do not need a replacement for this but am wondering how many grams of coffee to use in the bypass doser? Thanks in advance for the help!

Answer by Maggie:

The grinder adjustment key for the Platinum machines is actually on the end of the pre-ground coffee scoop that comes with it for use with the bypass doser.  However, we do have them available for purchase.  The part number is GA-146680850, and the cost is $6.32 each plus S&H.  To order, please contact Technical Support at 1-888-411-5282, option 3.  

Al asked:

My machine doesn't warn me when the bean hopper is empty. It just trys to brew anyway and produces a murky cup of hot watter.


Am I missing something or is the machine broken?

I do get warnings for filling water tank, empying bins etc'


Answer by Maggie:

Sometimes, if you have been using darker, oilier beans, this can happen-the burrs never touch, so the machine never registers that it is out of beans.  There are a few things you can try-get a really light, dry bean and run that through it for a few days, which should absorb the oils on the burrs and cause it to register again.  Alternatively, take all the beans out by hand and vacuum out the grinder chamber and the bypass chute, then let it air dry overnight with the top off, then add in a handful of beans to test.  Should that not clear up the issue, it would need to come in for service. 

Answer by Al:

Thanks. I switched to Illy Medium Roast coffee beans and sure enough, after a few cycles, it started detecting the empty hopper again.



Hooligan asked:

Just curious, I have a water treatment system for my tap water (salt, and iron remover to get out the red) is this water ok to use? (haven't noticed a taste difference) and will i need to decale more often with this type of water or just the normal routine decaling?

Answer by Steven:

Are you saying you've installed a water softener, or an inline water filter? Both effectively soften hard water - a filter removes the disolved calcium, whereas a water softener generally adds salt to the water which binds to the calcium ion, preventing them from sticking to the inside of your kettle etc. Both I would have thought would mean less descaling, but your supplier should be able to advise as to whether the water is drinkable or not. Generally, I would assume, the answer is always "yes" if it's simply an inline filter whereas if it's adding salt to your water, that could increase your salt intake which may not be preferable due to health issues.

Therese asked:

Machine does not pump water

Answer by techkathy:

Therese - Call tech support at 1-888-411-5282 option 3. We can try some troubleshooting over the phone

Myron asked:

Machine was left on overnight. "fix problem " doesn't!

Answer by techkathy:

Myron - Are you getting an error code number?

Emil asked:

Hi Guys I just wondering if you can
assist me with my error on my coffe machine
We use Gaggia platinum vision coffe machine
and recently got error message fill a water tank on display!
Any sujestions will be apriciated!

Answer by Maggie:

Try removing the water tank, filling it completely, keep it out for about a minute, and then putting it back. If that does not clear up the issue, please call us at 1-888-411-5282, option 3.

Ray asked:

I have a Gaggia Platinum Vision and I now get an error message with a picture of a wrench often. It says to restart to fix the problem. This usually works but I was wondering if anybody knows how to fix this issue as my machine is no longer under warranty. Thanks.

Answer by Maggie:


Are you getting any kind of error code? Please call us at 1-888-411-5282, option 3, and we may be able to assist you.

Ray asked:

I have a Gaggia Platinum Vision and I now get an error message showing a Wrench. It tells me to turn off and turn back on to fix the issue. This process seems to work most of the time but how do i fix the problem so i dont have to restart the machine everytime i want to use it? My machine is no longer under warranty. thanks.

Answer by Maggie:

Is it giving you any kind of error code? What is happening when you get the error (are you pressing a button to brew, using steam, etc)? Please feel free to call us at 1-888-411-5282, option 3, and we will be happy to go over some troubleshooting with you to try and correct the issue. It is always easiest for us to troubleshoot if you are able to be with the machine when you call.

Lawrence asked:

I have had this machine for about 8 months. It did work great. Today, the grinder does not work so it just produces water. Any ideas on how to fix it? User manual does not have troubleshooting guide and barely mentions the grinder.

Answer by techkathy:

It is most likely clogged. You can use a vacuum to clear the grinding chute. Scoop out all the loose beans and turn the grinder setting to the coarsest grind. It will open the burrs up a bit. Then place your hand over the bypass chute opening. Try to make a seal. Then use the hose tool from a vacuum to clear out the grinder. Place the vacuum in the same area where the beans fall down inside of the machine.

Answer by David:

Have a Saeco  odea giro about 5 (?) years old.  IT will not turn on.  It wouldn't turn on yesterday, but eventually it did go on, and recycled and worked all day.  It got turned off overnight.  Now it will not turn on.  We checked the power all the way to the machine, and it is hot.  

Jason asked:

What does the Espresso Plus dial actually change to adjust the strength of the shot? Dosage and the amount of water is changed in the menu. Does espresso Plus change the brew time? Thanks!

Answer by techkathy:

The dial restricts the flow of water through the coffee. It slows the flow of the coffee imitating a tighter tamp on a semi-automatic machine.

Andrea asked:

My Gaggia Platinum Vision is about 2 years old. Now every time I try to make a cup of coffee the first cup does not come out. Instead the water comes out the steam wand. Then subsequent cups of coffee work. Any ideas?

Answer by techkathy:

Andrea - have you tried descaling the machine? The solenoid may be sticking on the first cup. If descaling doesn't help, I would recommend having the machine come in for a repair.

Kevin asked:

Recently, my Gaggia Platinum Vision seems to have given up the ghost. The machine will not make coffee, or even advance to the main menu. Upon cycling the power, I can hear a couple of clicking / clunking noises (which are louder if I turn the steam knob on), then the message "dispensing failed" flashes on the screen, followed by the wrench and "restart to solve problem" message. Restarting does nothing but repeat that cycle. Also, I get this message whether I have the brew group inserted, or not (trying to troubleshoot). I have maintained the machine per instructions, have lubricated the brew group and checked for free movement, cleaned the grinder, brew head, and descaled within a couple weeks. The machine seemed to be working fine until this problem occurred. Any chance this is user serviceable? I love fixing things myself.

Answer by Sanfam:

Kevin, Thank you for your message. Unfortunately, this isn't something with a terribly straightforward solution. The repeated "clicking/clunking" sound typically indicates that the water flow actuators are not fully triggering, suggesting that problem could be electrical, either stemming from a bad CPU or a bad power board. In any case, this is something that could conceivably be undertaken, wouldn't be easy and could easily become expensive and/or prove futile. While I'm often the first to suggest opening things up and poking around, this is a case where a trained technician is best able to sort things out. Given the problem, I would advise sending this machine in for service at this time.

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Frothing Wand
Material: Stainless Steel
Steam Wand Style: Pannarello
Wand Movement: Articulating
Usable Length (Inches): 2.5
Height Off Counter (Inches): 5
Optional Cappucinotore: Milk Island
Number Of Holes: 1
No Burn Wand: No
Optional Steam Tips Or Wands: No
Water Source
Reservoir Or Plumbed: Reservoir
Water Filter Type: Mavea
Reservoir Capacity (Oz): 57
Reservoir Material: Plastic
Removable: Yes
Reservoir Access: Side
Reservoir Removable: Yes
Water Level Visible: No
Water Filter: Mavea
Adjustable Coffee Strength: Yes
Type Of Controls: Touch Screen
Display Type: LCD
Programmable Brewing: Yes
Brewing Light: No
Temperature Control: Yes
Adjustable Coffee Dosage: Yes
Digital Display: Yes
Clock / Timer: Yes
Coffee Dosage Quantity: 7-10.5
Cup Volume Control: Yes
Aroma / Flow Control: Yes
Auto Shut Off: Yes
Bypass Doser: Yes
Pre-Infusion: Yes
Low Water Warning: Yes
Energy Savings: Yes
Decalcification Warning Indicator: Yes
Multiple Programmability: Yes
Pressure Gauges: No
Brew Temperature Display: No
Cup Warmer
Material: Stainless Steel
Size (Inches): 8x4
Passive / Active: Active
Brew Group
Material: Plastic
Type: Automatic
Preheat: No
Removable: Yes
Self-Cleaning: Yes
Boiler Data
Number Of Boilers: 1
Brew And Steam Simultaneously: No
Rapid Steam: Yes
Brew Boiler Data
Brew Boiler Type: Thermoblock
Brew Boiler Watts: 1500
Brew boiler Volume (Oz): Low
Brew Boiler Material: Stainless Steel Lined Aluminum
Insulated: No
Steam Boiler Data
Steam Boiler Volume (Oz): Low
Steam Boiler Heater Location: External
Pump Data
Type: Vibration
Maximum Pressure (Bar): 15
Self Priming Pump: Yes
Grinder Data
Number Of Grind Settings: 3
Hopper Capacity (Oz): 8
Burr Type: Flat
Burr Material: Ceramic
Freshness Lid: Yes
Initial Heat Up (Seconds): 64
Recommended Heat Up Time (Seconds): 64
Brew Temp (F) (2 Oz Shot In Paper Cup): 167
Brew Temp (F) (8 Oz Shot In Paper Cup): 170
Time To Produce Steam (Seconds): 10
Time To Steam 8 Oz Milk (Seconds): 76
Hot Water Temp 8 Oz (F): 171
Hot Water Time 8 Oz (Seconds): 67
Hot Water Recovery Time (Seconds): 0
Sound Level - Brewing (Db): 60
Sound Level - Grinding (Db): 72
Maintenance Alerts: Yes
Descaler Used: Gaggia Descaler
Water Filter: Mavea
Warranty (Years): 2
Country Of Manufacture: Italy
NSF Certified: No
Recommended Applications: Home
Available Internationally: Yes
Service provided
Repairs By: Whole Latte Love
Contact Number: 888-411-5282
Misc Data
Manufacturer: Gaggia
Model: 90950N
Dimension - Width (Inches): 12.5
Dimension - Height (Inches): 14.6
Dimension - Depth (Inches): 16.4
Weight (lbs): 36
Watts: 1250
Volts: 120
Housing Materials: Stainless Steel/Plastic
Bean Hopper Material: Plastic
Drip Tray Material: Plastic
Drip Tray Cover Material: Stainless Steel
Removable Hopper: No
Drip Tray Capacity (Oz): 8
Ground Coffee Container Material: Plastic
Drain Line Adaptable: No
Spent Coffee Capacity (Dregs Drawer): 14
Easy To Rotate: Yes
Tall Legs: No
Power Cord Length (Inches): 36
Cup Height
Adjustable Height: Yes
High (Inches): 4.6
Low (Inches): 3.3
One Touch cappuccino
One Touch Cappuccino: No
One Touch Cappuccino Or Milk Carafe: Milk Carafe Only
Separate Manual Steam Wand: Yes

Gaggia Platinum Vision Review

Posted By: mjackson
Oct 05, 2011 04:05PM
Related Categories Super Automatic Espresso Machines

Gaggia Platinum Vison Review Things I like About This Product: Touch Screen Display Extremely intuitive and makes for very easy programming and initial set up. Also makes the machine very easy for guests to use. I suggest programming the first cup as a double shot of espresso, the second cup as an 8oz cafe crema, and the third to use as a double shot of espresso using the bypass doser. The touch screen also makes diagnosis of service easy, i.e.,messages that tell you to fill water reservoir, empty dredge drawer, descale. Removable Brew Group Makes for easy cleaning both of the brew group and inside the brewing area. Once a week I simply remove the brew group and rinse with warm water. I also like to use a small painters brush to brush out coffee grounds between the cracks inside the machine once I remove the brew group. I then wipe the area out with a paper towel. The removable brew group makes cleaning access very easy. Ceramic Burr Grinder Ceramic generally has a longer life than steel burrs. Ceramic burrs also keeps the coffee cool by limiting the amount of heat transferred from the burrs to the grinds. There is a noticeable difference in the reduced noise level produced by ceramic burrs as well. Fresh Ground Coffee As opposed to older Gaggia models and many other super-automatics, the grinder on this machine is positioned directly above the brew group. This means that each cup of coffee uses fresh ground coffee, not stored ground coffee like some other models. This is particularly important when you drink your first cup of the day to insure that you are not drinking stale coffee ground the day before. Milk Island The milk island is a wonderful accessory that makes milk frothing very easy. Simply fill the milk container up 1/3 of the way, turn the steam knob on the side of the machine and everything else will be done for you. From start to finish this whole process takes about a minute. We have a great video to watch that will give you an in-depth look at this machine. Things I would improve about this product: Not a one touch Not stainless steel While the milk island is a definitely a great addition, nothing beats the ease of use like a one touch machine such as the Gaggia Accademia. The Platinum Vision housing construction uses ABS Plastic. Though it is very difficult to find any espresso machine that has all steel and/or stainless steel construction anymore, it would be nice to see more manufacturers offering this. Customer Match/Recommended Use: As with most super-automatic espresso machines you cannot beat the convenience the Platinum Vision offers when making your espresso beverages. With the addition of the touch display and the milk island the Vision is great for users that want a good combination of ease of use and quality beverages with little mess. The machine works very well in entertainment situations when serving 10 or less guests.

"Super" machine changed our lives

Posted By: Tracys
Jun 11, 2010 02:22PM
Related Categories Coffee and Espresso

Being in the coffee business has many advantages. In my former life, I was the type of person who would make a full pot of coffee first thing in the morning and take to mid- afternoon to drink the entire pot by myself. At times (cringe) I would even reheat the coffee in the microwave. On special occasions, I would run out to the store and purchase myself a latte. Fast forward to the present and oh how my coffee experience has changed. I now have a Gaggia Platinum Vision in my kitchen. This super automatic espresso machine is the perfect compliment to my kitchen, complete with stainless steel appliances. It can make any drink I desire by simply pushing a series of pre-programmed buttons. Every cup of coffee I have is fresh and full of flavor. The coffee is never sitting in a carafe and being reheated over and over. I can simply place the beans of my choice in the back and push my pre-programmed button. If I want a full coffee, I choose my long coffee button which is a shot of espresso and eight ounces of water. On days I prefer a more robust coffee, I make a double shot of espresso and use the steam wand to add hot water. The machine has also changed how I entertain. My neighbors stop by quite frequently to enjoy one of my special drinks. On most Sunday mornings, the door bell is ringing prior to 9am. I open the door to see my neighbor with coffee cup in hand. She goes directly to the machine and fills the milk island's carafe and froths her own milk. In less than two minutes she is on the deck drinking a cappuccino. Even the kids have been enjoying our Gaggia. My son has been very creative with how he uses the machine. In the morning he uses the hot water feature to make oatmeal. He has created his own personal specialty drink, which consists of chocolate syrup and steamed milk made in the milk island. My daughter, she is a coffee lover. I hear the machine grinding beans each morning at 5:30am as she gets herself ready for school. The machine even has an option for a pre-ground coffee. This is perfect for my mom who believes she cannot have caffeine after 5pm. I know the caffeine has not affected me. I have a cup every evening at 10pm to help me relax and end my day. I view our espresso machine as one of the most important appliances in our kitchen. Heck if I had to choose we could live without the oven first. What is your coffee routine?

My Milk Island Won't Froth, No problem

Posted By: ToddS
Jun 09, 2010 08:35AM
Related Categories Super Automatic Espresso Machines

My Milk Island Won't Froth, what’s up with that. The Milk Islands that you find on the Gaggia Platinum and the Saeco Talea machines are extremely impressive. The Milk Islands do an amazing job, you can get the milk as hot as you want it and it creates a beautiful froth. If for some reason yours stops frothing there is a very simple cleaning procedure that will instantly solve the problem. Keep in mind that the machine is there to produce steam and if the milk gets hot even if there is no froth on it the machine is doing it’s job. The only procedure that you have to do is to clean the "air injector". The "air injector" is located on top of the removable “manifold”, as I like to call it and it can be cleaned in about 25 seconds. 1. Remove Glass Carafe form the Plastic holder. 2. Remove the top plastic distributor from the Manifold. 3. Wash water down through the air intake on the distributor and squeeze open the air injector and run water through it. 4. Put it back together and start frothing. It is a good idea to take apart the parts on the manifold and clean them after use and then let them sit out to dry. This only takes about a minute.

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