Gaggia Platinum Vision Super-Automatic Espresso Machine

Reg. $1,299.00
Latte Rewards: $17.98

5 out of 5 stars based on 27 customer reviews

( Read Reviews | Write A Review )

use code: CYBER
Package Includes
1x 1 Year Extended Warranty $49.99
Value: $49.99
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The Gaggia Platinum Vision uses a Rapid Steam boiler system, utilizing a stainless steel boiler so you can switch back and forth between brewing and steaming in mere moments, without lengthy cool down or heat up time in between. This system provides the power behind each shot of espresso, fine tuning and perfecting the temperature. As for the water pressure, the Gaggia Platinum Vision provides a maximum of 15 bars of pressure, more than what you’ll need to pull each shot.

Because the Gaggia Platinum Vision isn’t about getting what you need—it’s about getting what you want, and what you deserve. As you choose and program your beverage using the black and white touch screen, remember this: luxury is the true heart of espresso.

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Features and Benefits: Coffee


Simplicity and essential lines – that’s how Gaggia describes the design of their Platinum Vision machine. Your eyes are immediately drawn to the large touch screen; below this screen is the coffee dispenser and Espresso Plus System beverage strength dial. To the left of this dispenser is the steam wand with Panarello frothing attachment, and to the right of the touch screen is a cup icon and arrows for raising and lowering the cup tray. The Gaggia Platinum Vision rests on a revolving plate, so you can turn it to reach the side or back of the machine – almost like a lazy Susan.

Touch Screen

The large black and white touch screen shows three cups for small espresso, medium coffee, and large coffee, and in the top left corner displays a steam icon. Below the cups are the words “explain icons,” a clock, and “go to menu.” If you press “explain icons,” the icons are replaced with words, so it will say “small coffee” “medium coffee” “large coffee” and “steam wand.” Pressing the clock allows you to change the clock settings. Pressing “go to menu” takes you to the programming menu, where you can set features such as language, temperature, coffee dose, display, time, view the number of drinks made, and perform cleaning functions.


To brew, press the cup corresponding to the type of coffee you want. If you want two of that drink, press the button twice – the machine will show two cups, then brew and dispense your preferred beverage. If you change your mind while the machine is brewing, press the words “coffee stop” that appear on screen while the machine is brewing, and your beverage will stop dispensing.

Rapid Steam Boiler System

The Rapid Steam boiler system reduces the wait time between coffee and steam delivery to just a few seconds, while the stainless steel boiler retains heat and resists wear. By cutting out the down time between brewing and steaming, the Rapid Steam boiler system allows you to deliver the beverage you want, when you want it.

Ceramic Burr Grinder

The ceramic burr grinder results in a consistent, static-free grind – and it works quietly. Insert beans into the sealable bean hopper, which holds 8.8 oz of beans. This clear plastic hopper allows you to monitor the bean levels easily, and the machine will alert you with a “add coffee beans” message when the hopper runs low. Each time you brew, the Gaggia Platinum Vision grinds beans for that shot, ensuring the freshest taste. The grind setting can be adjusted between coarse, medium, and fine using the included grinder adjustment tool.

Bypass Doser

The bypass doser is convenient for when you or your guests prefer a blend other than what is already in the hopper. Just open up the bypass doser, the circular shoot within the bean hopper, and measure out a scoop your ground coffee using the included spoon. Select “pre-ground coffee” in the programming menu as detailed in your product manual, and brew as you normally would.

Opti-Dose System

You can customize the amount of espresso per shot from 7 – 10.5 grams by pressing the icon of the beverage you wish to adjust for two seconds, then select the quantity of coffee to be ground. From now on, this new dosage will be indicated on the touch screen by a difference in the darkness of the cup – if the cup is at its darkest color, the brew will be stronger, and if it it is lighter, the brew will be milder.

Espresso Plus System

A dial located on the coffee dispenser allows you to adjust the body and intensity of each drink, even while it’s brewing. Leave the dial pointed to the center for a regular strength drink, but turn it to the left for a more mild brew or to the right for a stronger one.

Cup Lift

Your cups rest on a height-adjustable drip tray, which can be raised or lowered electronically using the arrow buttons to the right of the touch screen. Remember to empty and clean the cup tray daily with running water.

Active Cup Warmer

The electrically heated stainless steel cup warmer means that you can display your demitasse cups whenever you want. Brewing espresso into a warm cup preserves the temperature, and the crema, better than brewing into a cold cup, so if you choose not to warm your cups on the cup warmer, remember to rinse them with hot water before brewing. Your cup warming settings can be changed in the programming menu to always on, always off, or off while in stand-by.

Features and Benefits: Frothing and Hot Water

Pannarello Frothing Wand

The Gaggia Platinum Vision’s frothing wand rotates out, so you can froth and steam with ease. The Pannarello attachment makes frothing and steaming even easier, especially if you’re just beginning. To steam, press the steam icon. This takes you to the steam/hot water menu – press the word “steam” in the top right corner of the screen, and open the steam knob located on the left side of the machine to the steam icon. Steam will begin dispensing. When you have your desired amount, close the steam wand and exit out of the steam menu. Remember to wipe down the steam wand with a damp cloth after using it to prevent milk residue buildup.

Hot Water

Your frothing wand also doubles as a hot water dispenser for tea, a café americano, or hot cocoa. Enter the steam menu by pressing on the steam icon, but instead of pressing the word “steam” press the words “hot water” right under the word “steam.” Open the steam knob to the steam icon, and hot water will be dispensed – close the steam knob and exit out of the steam menu when you’re done.

Features and Benefits: Care, Maintenance & Other

Water System with Aqua Prima Water Filter

The removable water reservoir holds 57 oz of water, and is located on the left side of the machine for easy access – you’ll know it’s running low when the words “fill water tank” appear on screen. The Aqua Prima water filter located inside your reservoir prevents impurities in your tap water from altering the taste of your drink, as well as increases the length of time between descaling cycles. When the filter needs to be replaced, the words “change water filter” appear, and when your machine needs to be descaled, the word “descale” will appear on screen.

Removable Brew Group

It’s a good idea to clean the brew group weekly – open the door on the right side of the machine to remove the brew group, and rinse it with running lukewarm water. Once it dries, you can replace it. After about 500 brewing cycles, Gaggia recommends lubricating it with the included oil before replacing.

Internal Drip Tray and Internal Coffee Ground Container

When the display screen reads “empty coffee grounds drawer,” open the side door to remove and empty the coffee grounds container. It holds 14 spent pucks, but make sure you remove it when the machine is on – otherwise it won’t record that the container was emptied. When the screen reads “empty drip tray,” open the side door to access the internal drip tray under the brew group. This is distinct from the drip tray located on the front of the machine – the external drip tray prevents spills from reaching your counter tops, while the internal drip tray catches water left over from the brewing cycle. You’ll know the external drip tray needs to be emptied when the water level indicator rises.

Included Accessories

The Gaggia Platinum Vision comes with an Aqua Prima water filter, a measuring scoop for the bypass doser, a water hardness testing strip, a key for adjusting the caliber of the grinder, oil for the brew group, and an electrical cable.

Average Rating : ( 5 out of 5 )

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Leslie Schiff asked:
posted on Nov 23, 2014 05:22PM

excess water in grounds tray and weak coffee

Hi, I have the problems above (excess water in grounds tray ) and weak coffee---just recently. I did some maintenance (descaled, put cleaned the brew group and did the tablet in the the bypass doser). It looked like the gsket on the brew group might be going. Other parts of the brew group...

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dave asked:
posted on Jun 26, 2014 10:38AM

'Add beans' message occurs very often for no reason

I often get the error message to add beans to the hopper, even when it's got plenty of them. Usually the best fix is to swirl them around in the bin before trying again. This usually works, but sometimes I have to repeat the process a few times before it figures out there actually are beans. The...

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Louis-Jordan aswered:
Thank you for your question. You mentioned the beans are not excessively oily. Beans going into this machine should not be oily at all. The machine also does not accept oily, flavored, or caramalized beans. If your beans are shiny at all, or feel even a little bit sticky or slippery, they are not...

Michael asked:
posted on Apr 07, 2014 03:02PM

Descaling and cleaning the machine.

Can i purchase the cleaning tablets from Wholelattelove? in addition the cleaning solution?

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ShaneAncefsky-Sales aswered:
Hello, Thank you for the question.  We sell all the products to clean and descale this machine.  Please contact us in sales and we would be more then happy to help you.  1-888-411-5282 option 1

bnotch asked:
posted on Apr 03, 2014 09:07PM

Gaggia Platinum Vision Parts

A friend of mine recently purchased a used, Gaggia Platinum Vision espresso machine. The sender did not include a few of the parts/accessories and was just wondering where I could get them. One of the parts that did not come with the machine is the ginder adjustment key. Can I order the key...

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Maggie aswered:
The grinder adjustment key for the Platinum machines is actually on the end of the pre-ground coffee scoop that comes with it for use with the bypass doser.  However, we do have them available for purchase.  The part number is GA-146680850, and the cost is $6.32 each plus S&H.  To order,...

Al asked:
posted on Apr 01, 2014 11:58AM

Doesn't Warn When Bean Hopper is Empty

My machine doesn't warn me when the bean hopper is empty. It just trys to brew anyway and produces a murky cup of hot watter.   Am I missing something or is the machine broken? I do get warnings for filling water tank, empying bins etc'  

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Maggie aswered:
Sometimes, if you have been using darker, oilier beans, this can happen-the burrs never touch, so the machine never registers that it is out of beans.  There are a few things you can try-get a really light, dry bean and run that through it for a few days, which should absorb the oils on the burrs...
Al aswered:
Thanks. I switched to Illy Medium Roast coffee beans and sure enough, after a few cycles, it started detecting the empty hopper again.    

Hooligan asked:
posted on Oct 10, 2013 10:41AM

Just curious, I have a water treatment system for my tap water (salt, and iron remover to get out the red) is this...

Just curious, I have a water treatment system for my tap water (salt, and iron remover to get out the red) is this water ok to use? (haven't noticed a taste difference) and will i need to decale more often with this type of water or just the normal routine decaling?

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Steven aswered:
Are you saying you've installed a water softener, or an inline water filter? Both effectively soften hard water - a filter removes the disolved calcium, whereas a water softener generally adds salt to the water which binds to the calcium ion, preventing them from sticking to the inside of your...

Therese asked:
posted on Oct 02, 2013 08:16PM

Machine does not pump water

Machine does not pump water

Answer on our Community →
techkathy aswered:
Therese - Call tech support at 1-888-411-5282 option 3. We can try some troubleshooting over the phone

Myron asked:
posted on Sep 13, 2013 01:08PM

Machine was left on overnight. "fix problem " doesn't!

Machine was left on overnight. "fix problem " doesn't!

Answer on our Community →
techkathy aswered:
Myron - Are you getting an error code number?

Emil asked:
posted on Aug 16, 2013 10:24PM

Hi Guys I just wondering if you can asist me with my eror on my cofe machine We use Gagia platinum vision cofe...

Hi Guys I just wondering if you can assist me with my error on my coffe machine We use Gaggia platinum vision coffe machine and recently got error message fill a water tank on display! Any sujestions will be apriciated! Thanks

Answer on our Community →
Maggie aswered:
Try removing the water tank, filling it completely, keep it out for about a minute, and then putting it back. If that does not clear up the issue, please call us at 1-888-411-5282, option 3.

Ray asked:
posted on Aug 02, 2013 10:38AM

I have a Gagia Platinum Vision and I now get an eror mesage with a picture of a wrench often. It says to restart to...

I have a Gaggia Platinum Vision and I now get an error message with a picture of a wrench often. It says to restart to fix the problem. This usually works but I was wondering if anybody knows how to fix this issue as my machine is no longer under warranty. Thanks.

Answer on our Community →
Maggie aswered:
Ray, Are you getting any kind of error code? Please call us at 1-888-411-5282, option 3, and we may be able to assist you.

Ray asked:
posted on Aug 02, 2013 10:16AM

I have a Gagia Platinum Vision and I now get an eror mesage showing a Wrench. It tels me to turn of and turn back on...

I have a Gaggia Platinum Vision and I now get an error message showing a Wrench. It tells me to turn off and turn back on to fix the issue. This process seems to work most of the time but how do i fix the problem so i dont have to restart the machine everytime i want to use it? My machine is...

Answer on our Community →
Maggie aswered:
Is it giving you any kind of error code? What is happening when you get the error (are you pressing a button to brew, using steam, etc)? Please feel free to call us at 1-888-411-5282, option 3, and we will be happy to go over some troubleshooting with you to try and correct the issue. It is...

Lawrence asked:
posted on Jun 30, 2013 04:11PM

I have had this machine for about 8 months. It did work great. Today, the grinder does not work so it just produces...

I have had this machine for about 8 months. It did work great. Today, the grinder does not work so it just produces water. Any ideas on how to fix it? User manual does not have troubleshooting guide and barely mentions the grinder.

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techkathy aswered:
It is most likely clogged. You can use a vacuum to clear the grinding chute. Scoop out all the loose beans and turn the grinder setting to the coarsest grind. It will open the burrs up a bit. Then place your hand over the bypass chute opening. Try to make a seal. Then use the hose tool from...
David aswered:
Have a Saeco  odea giro about 5 (?) years old.  IT will not turn on.  It wouldn't turn on yesterday, but eventually it did go on, and recycled and worked all day.  It got turned off overnight.  Now it will not turn on.  We checked the power all the way to the machine, and it is hot.  

Jason asked:
posted on May 10, 2013 10:32AM

What does the Espreso Plus dial actualy change to adjust the strength of the shot? Dosage and the amount of water is...

What does the Espresso Plus dial actually change to adjust the strength of the shot? Dosage and the amount of water is changed in the menu. Does espresso Plus change the brew time? Thanks!

Answer on our Community →
techkathy aswered:
The dial restricts the flow of water through the coffee. It slows the flow of the coffee imitating a tighter tamp on a semi-automatic machine.

Andrea asked:
posted on Apr 23, 2013 10:29AM

My Gagia Platinum Vision is about 2 years old. Now every time I try to make a cup of cofe the first cup does not come...

My Gaggia Platinum Vision is about 2 years old. Now every time I try to make a cup of coffee the first cup does not come out. Instead the water comes out the steam wand. Then subsequent cups of coffee work. Any ideas?

Answer on our Community →
techkathy aswered:
Andrea - have you tried descaling the machine? The solenoid may be sticking on the first cup. If descaling doesn't help, I would recommend having the machine come in for a repair.

Kevin asked:
posted on Mar 03, 2013 06:40PM

Recently, my Gagia Platinum Vision sems to have given up the ghost. The machine wil not make cofe, or even advance to...

Recently, my Gaggia Platinum Vision seems to have given up the ghost. The machine will not make coffee, or even advance to the main menu. Upon cycling the power, I can hear a couple of clicking / clunking noises (which are louder if I turn the steam knob on), then the message "dispensing failed"...

Answer on our Community →
Sanfam aswered:
Kevin, Thank you for your message. Unfortunately, this isn't something with a terribly straightforward solution. The repeated "clicking/clunking" sound typically indicates that the water flow actuators are not fully triggering, suggesting that problem could be electrical, either stemming from a...

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Pump Data
Type: Vibration
Maximum Pressure (Bar): 15
Self Priming Pump: Yes
Grinder Data
Number Of Grind Settings: 3
Hopper Capacity (Oz): 8
Burr Type: Flat
Burr Material: Ceramic
Freshness Lid: Yes
Initial Heat Up (Seconds): 64
Recommended Heat Up Time (Seconds): 64
Brew Temp (F) (2 Oz Shot In Paper Cup): 167
Brew Temp (F) (8 Oz Shot In Paper Cup): 170
Time To Produce Steam (Seconds): 10
Time To Steam 8 Oz Milk (Seconds): 76
Hot Water Temp 8 Oz (F): 171
Hot Water Time 8 Oz (Seconds): 67
Hot Water Recovery Time (Seconds): 0
Sound Level - Brewing (Db): 60
Sound Level - Grinding (Db): 72
Maintenance Alerts: Yes
Descaler Used: Gaggia Descaler
Water Filter: Mavea
Warranty (Years): 2
Country Of Manufacture: Italy
NSF Certified: No
Recommended Applications: Home
Available Internationally: Yes
Service provided
Repairs By: Whole Latte Love
Contact Number: 888-411-5282
Misc Data
Manufacturer: Gaggia
Model: 90950N
Dimension - Width (Inches): 12.5
Dimension - Height (Inches): 14.6
Dimension - Depth (Inches): 16.4
Weight (lbs): 36
Watts: 1250
Volts: 120
Housing Materials: Stainless Steel/Plastic
Bean Hopper Material: Plastic
Drip Tray Material: Plastic
Drip Tray Cover Material: Stainless Steel
Removable Hopper: No
Drip Tray Capacity (Oz): 8
Ground Coffee Container Material: Plastic
Drain Line Adaptable: No
Spent Coffee Capacity (Dregs Drawer): 14
Easy To Rotate: Yes
Tall Legs: No
Power Cord Length (Inches): 36
Cup Height
Adjustable Height: Yes
High (Inches): 4.6
Low (Inches): 3.3
One Touch cappuccino
One Touch Cappuccino: No
One Touch Cappuccino Or Milk Carafe: Milk Carafe Only
Separate Manual Steam Wand: Yes
Frothing Wand
Material: Stainless Steel
Steam Wand Style: Pannarello
Wand Movement: Articulating
Usable Length (Inches): 2.5
Height Off Counter (Inches): 5 Stars
Optional Cappucinotore: Milk Island
Number Of Holes: 1
No Burn Wand: No
Optional Steam Tips Or Wands: No
Water Source
Reservoir Or Plumbed: Reservoir
Water Filter Type: Mavea
Reservoir Capacity (Oz): 57
Reservoir Material: Plastic
Removable: Yes
Reservoir Access: Side
Reservoir Removable: Yes
Water Level Visible: No
Water Filter: Mavea
Adjustable Coffee Strength: Yes
Type Of Controls: Touch Screen
Display Type: LCD
Programmable Brewing: Yes
Brewing Light: No
Temperature Control: Yes
Adjustable Coffee Dosage: Yes
Digital Display: Yes
Clock / Timer: Yes
Coffee Dosage Quantity: 7-10.5
Cup Volume Control: Yes
Aroma / Flow Control: Yes
Auto Shut Off: Yes
Bypass Doser: Yes
Pre-Infusion: Yes
Low Water Warning: Yes
Energy Savings: Yes
Decalcification Warning Indicator: Yes
Multiple Programmability: Yes
Pressure Gauges: No
Brew Temperature Display: No
Cup Warmer
Material: Stainless Steel
Size (Inches): 8x4
Passive / Active: Active
Brew Group
Material: Plastic
Type: Automatic
Preheat: No
Removable: Yes
Self-Cleaning: Yes
Boiler Data
Number Of Boilers: 1
Brew And Steam Simultaneously: No
Rapid Steam: Yes
Brew Boiler Data
Brew Boiler Type: Thermoblock
Brew Boiler Watts: 1500
Brew boiler Volume (Oz): Low
Brew Boiler Material: Stainless Steel Lined Aluminum
Insulated: No
Steam Boiler Data
Steam Boiler Volume (Oz): Low
Steam Boiler Heater Location: External

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