Profitec Pro 500 Espresso Machine

$1,699.00
Reg. $1,899.00
Latte Rewards: $33.98

5 out of 5 stars based on 4 customer reviews

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The Pro 500 is a prosumer grade semi-automatic espresso machine designed by Profitec to be both functional and user friendly. As part of their endeavor to bridge the gap between professional technology and engineering, the Pro 500 includes numerous high quality components such as the much renowned E61 brew group, the copper and braided steel water  tubing, or the Ulka EX5 vibration pump. 
 
Wrapped in attractive and durable stainless steel housing and sporting two front mounted pressure gauges for both the boiler and the pump, the Pro 500 aims to impress with both form and function. Internally, everything rests on the one-piece steel frame that runs from the back of the machine all the way to the drip tray. On top is a large, passively heated cup warmer that you can remove to access the water reservoir. Lastly, Profitec has insulated the hot water and steam wands have also been similarly insulated to prevent accidental burns.
 
Brewing is handled in combination by the by the Pro 500’s 1400W 2L stainless steel boiler and the aforementioned Ulka EX5 vibration pump and E61 group head. The E61 is made of solid brass and constantly heated by the heat exchanger and thermosyphon system which constantly circulate hot water through the group head. The thermosyphon also ensures that you will always be brewing with fresh water, pulled from the reservoir instead of the boiler. Having an  E61 brew group is advantageous in that it not only lends itself tremendously to maintaining temperature stability but also allows for pre-infusion of the grounds. This is all made possible by the built-in pre-infusion cylinder which allows water to be directed into the portafilter at subdued pressure, wetting the grounds first prior to reaching the ideal 15 bar for espresso extraction.
 
Steaming is accomplished by the Pro 500’s insulated two-hole steam wand and can be executed in tandem thanks to the heat exchanger system. Another feature of note are the spring loaded steam and hot water valves. These valves are unique because they don’t need to be fully opened or closed to regulate the flow of steam/water. The way it works is that by turning the knobs, pressure is either added to or released from a spring that holds the valves shut, this prevents you from having to rotate the knobs numerous times to open or close the valves. 
 
To help prevent damage to the machine, the water reservoir is fitted with a low volume sensor that automatically shuts of the boiler to keep it from running dry. The Pro 500 will alert you of low water volume with the orange light located directly below the power switch. At the end of the day, Profitec’s main goal has been to provide the home barista with a singular espresso machine experience, a goal handily by the Pro 500 espresso machine.
 
The following accessories are included with each Profitec Pro 500:
  • 1 Single Spout Portafilter
  • 1 Double Spout Portafilter
  • 1 Single-Shot Basket
  • 1 Double-Shot Basket
  • 1 Backflush Disc
  • 1 Tamper
  • 1 Cleaning Brush
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One-Piece Frame and Stainless Steel Housing

Built on a solid foundation, the Pro 500 has a one-piece steel frame and is housed entirely in mirror finished stainless steel.

E61 Brew Group and Thermosyphon System

Renowned for its contributions to maintaining temperature stability in professional grade espresso machines, the E61 group head rests like a crown on the Pro 500. Constantly heated with water from the thermosyphon system, the solid brass E61 also features a pre-infusion cylinder to wet your grounds with low pressure water prior to brewing to aid in the extraction process.

Monitored Water Reservoir

The Pro 500 boasts an impressive 3 liter water reservoir fitted with a low volume sensor that automatically shuts the machine off to prevent the boiler from running dry.

Dual Pressure Gauges

Internal pump and boiler pressures are displayed on the front of the machine by the Pro 500’s dual gauges, allowing you to keep an eye on things.

Insulated Steam and Hot Water Wands

To help prevent accidental burns, both the steam and hot water wands have been insulated to keep them from getting too hot too quickly. The hot water wand can dispense water for tea, cocoa, Americanos, and more.

Average Rating : ( 5 out of 5 )

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lageson asked:

I have a tight clearance of 16"for height.  Is the 15.47" include the cup rails?  Also...if you have to slide the machine out to fill the resivoir, is it difficult to do?

 

Answer by Nick B:

Hi,

With 16" of clearance you would be able to fit the machine under your cabinet. However, you won't have very much room to put cups on top of the machine with this little room. Also, the Pro 500 weighs about 50lbs so it would be difficult to have pull the machine out every time you have to refill it. Our sales team can be reached at 1-888-411-5282, option 1 between 9am - 8pm EST Monday through Thursday, 9am - 6pm Friday, and 10am - 3pm Saturday and Sunday to explore alternative options with you.

Basil asked:

I'm getting ready to make a purchase and am convinced the Profitec is the way to go.  Not that I'm looking to spend an extra $1,000, but is the 700 that much more noticable?  I understand the advantages of the double boiler, but has anyone bought the 500 thinking they made a mistake by not purchasing the doubleboiler Profitec 700?  

 

Answer by Erik:

Well nobody has purchased a 500 thinking they made a mistake but often times people decide to save the money on the heat exchange machines instead of buying the dual boiler and do end up finding out they really wanted the dual boiler.  Both machines (heat exchange and dual boiler) produce excellent shots but there are some big differences between the two.  If you would like to go over the positives and negatives of both, it might be a little bit easier to speak directly.  If you'd like to reach me, I can be contacted at 1-888-411-5282 ext 5193 

Basil asked:

Is the Profitec worth the extra $500?  The Exobar looks excellent, has great reviews, looks just as durable.  This one looks a slight bit faster....but in the opinion of everyone who owns this, is it worth it?  I'm paralyzed by choice!
Thanks

 

Answer by Eric:

That is a purely subjective decision, nobody can tell you with certainty but I can share my own experience, having used an Expobar for years (five years ago) and now this. This machine is the quiestest pump machine I've ever used - it still makes noise, but not nearly the noise of the others in my kitchen before it. I find it to be the best drink making experience in my kitchen -- it's quiet, the shots taste right so the temp is stable with just a quick 2 oz flush, and it steams very fast but permits great expansion and motion, even with my small milk pitcher.

I dig the Sirai pressurestat as I had an Oscar for a few years and grew to appreciate that commercial part's stability and reliability.

I like the casing and drip tray. 

All that said, is it better in the cup over the Oscar or older Expobar I had? Not by much - so unless you value a quieter, smoother ride -- I'd go with the Honda (Expobar) and put your leftover $$ into a better grinder, if you need one. 

Answer by Basil:

Perfectly answered.  Thank you. 

Really love the gorgeous, clean classic lines on this machine!  Does it have the stainless steel slides on the rails the drip tray slides on to like the 700 does?  If not, can SS slides be purchased separately?   Thanks!

Answer by Eric:

No stainless slides on mine. I added electrical tape tightly applied to protect the paint. Would be a nice add on if offered, or even just part of the 500 design moving forward. I assume there has to be some differentiation from the more expensive models from ECM and Profitec, however...

Eric asked:

This is the best-looking HX machine for the home I've ever seen. So is it a Sirai 'stat in there per the engineer's description, or is it the smaller 'stat we see in the videos? Thanks.

Answer by Sanfam:

To answer your question simply, it uses a Sirai pressurestat!  While the Profitec Pro 500 prototype shipped to us (and featured in the video) used a Ma-Ter pressurestat, some discussion between our technicians and Profitec led to this being upgraded to the Sirai part for the improved temperature consistency and reliability it afforded.  

Lacus29 asked:

In one of the videos it is mentioned that the latest Profitec Pro 500 uses square profile valves. Is this the model that is currently shipped to customers? Are there any additional upgrades/changes with this latest model  ?

Answer by Eric:

I just received mine, and I can tell you it does not have the square steam valves. It does have the Sirai 'stat, however, but I'm a little disappointed as I steam milk all the time and having that extra clearance was something I was looking forward to.

Answer by mjackson:

This is the latest edition of this machine.. It is my favorite brand we sell. Please call me for best pricing my name is Mark Jackson 1-888-411-5282 Ext 5196

kevin asked:

can you adjust brew temperature easily in this one?

Answer by mjackson:

Kevin,

 

It is a heat exchange machine so it will brew at steady temps, but no it is not easy to adjust to different brewing temperatures. It is a great heat exchange machine .

 

With a double boiler you can adjust , chage and hold much more exact brew temperatures. 

You may want to read this - http://www.wholelattelove.com/articles/boiler_story.cfm

 

I hope this helps and thanks. 

Jamie asked:

Using a timer - whats the warmup time for a good first morning shot?

Answer by John Seymour:

Most prosumer espresso machines with a large boiler will take about 45 minutes to reach a good temperature for pulling shots.

Howard asked:

Rotary or vibrator pump

Answer by ShaneAncefsky-Sales:

This machine  uses a Vibration Pump.

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Misc Data
Manufacturer: Profitec
Model: Pro 500
Specifications
Dimension - Width (Inches): 11.9
Dimension - Height (Inches): 15.47
Dimension - Depth (Inches): 17.6
Weight (lbs): 51.7
Watts: 1400
Volts: 115
Housing
Housing Materials: Stainless Steel
Drip Tray Material: Stainless Steel
Drip Tray Cover Material: Stainless Steel
Drip Tray Capacity (Oz): 32
Drain Line Adaptable: No
Body Materials: Stainless Steel
Easy To Rotate: No
Power Cord Storage: Yes
Power Cord Length (Inches): 48
Cup Height
High (Inches): 3.25
Frothing Wand
Material: Stainless Steel
Steam Wand Style: Commercial Style
Wand Movement: Articulating
Usable Length (Inches): 3.75
Height Off Counter (Inches): 4 to 6.5
Number Of Holes: 2
No Burn Wand: Yes
Water Source
Reservoir Or Plumbed: Reservoir
Reservoir Capacity (Oz): 101
Reservoir Material: Plastic
Reservoir Access: Top
Controls
Type Of Controls: Lever
Display Type: Indicator Lights
Power Light: Yes
Temperature Control: No
Pre-Infusion: Yes
Low Water Warning: Yes
Pressure Gauges: Brew and Steam
Steam Control: Yes
Cup Warmer
Material: Stainless Steel
Passive / Active: Passive
Portafilter Data
Material: Chrome Plated Brass
Type: Commercial Style
Quantity Included: 2
Weight (lbs): 1.25
Diameter (Millimeter): 58
Commercial Filter Baskets Included: Single & Double
Bottomless Portafilter Available: Yes
Tamper Size (Millimeter): 58
Brew Group
Material: Chrome Plated Brass
Type: E61
Preheat: Yes
Three-Way Valve: Manual
Back Flush Capable: Yes
Boiler Data
Number Of Boilers: 1
Brew And Steam Simultaneously: Yes
Rapid Steam: Yes
Brew Boiler Data
Brew Boiler Type: Heat Exchanger
Brew Boiler Watts: 1400
Brew boiler Volume (Oz): 2 Liter
Brew Boiler Material: Stainless Steel
Brew Boiler Orientation: Horizontal
Brew Boiler Heater Location: Internal
Brew Boiler Auto Fill: Yes
Insulated: Yes
Steam Boiler Data
Steam Boiler Type: One Boiler for the Brew and Steam
Pump Data
Pump Type: Vibration
Pump Wattage: 52
Maximum Pressure (Bar): 15
Brew Pressure Adjustability: Yes
Self Priming Pump: Yes
Performance
Initial Heat Up (Seconds): 600
Recommended Heat Up Time (Seconds): 900
Hot Water Temp 8 Oz (F): 199
Hot Water Time 8 Oz (Seconds): 7
Hot Water Recovery Time (Seconds): 0
Maintenance
Back Flush Cleaner Used: Cafiza
Details
Warranty (Years): 1
Country Of Manufacture: Germany
NSF Certified: No
Recommended Applications: Home Use
Service provided
Repairs By: Whole Latte Love
Contact Number: 888-411-5282