User Review
Review Submitted by
joseph Gessner on 08/06/2009
| User Ratings Out of 5 |
| Overall Rating: |
3 |
| Ease of Use: |
2 |
| Grinding Quality: |
5 |
| Construction: |
5 |
| Price Value: |
3 |
| Instructions: |
1 |
| Average |
3.2 |
Review
It took me several weeks of working with customer service to get the proper grind. I finally had to remove the screw inside the grinder to get the grind fine enough for espresso. Recalibrating it did not work although I did it several times. I went thru about 5# of coffee trying to get it right. It was maddening and I was ready to return it. WLL were very good about that also. BUT...finally I got the grind fine enough to produce a double espresso in about 20 sec. Since that problem was solved I am enjoying my coffee several times a day. Oh yes, I have been making espress for over 6 years so I knew what the finished product should be.
How Long Have I Been Using This Product?
1 - 6 months
What's Best About this Product?
Sturdy built.
Some Helpful Tips For Using this Product:
The factory setting does not always work. If you cannot pull a good shot of espresso in the appropriate time make sure you TALK with a person in the service department and not customer service as they know very little about the machine and will only e-mail you calibration directions.
My Experience With Using This Product:
Coffee Lover
The Coffee I've Tried With This Product:
special order from roaster
Some Improvements I Would Recommend for This Product:
The doserless could have the portafilter out a little more as I keep having to move the ground coffee to the back of the portafilter to get enough for an espress. Also, it is tricky to adjust the grind while turning it on. You almost have to be double jointed or have an extra finger.
Some of the Other Machines I've Used:
Solis barista
Moderator's Comments
Highly unusual for this grinder to need recalibration. We very glad that it worked out for you, but sorry you were so frustrated.
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