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"ECM Espresso Machines; Bringing you espresso as a true Italian art.…" ECM is serious about their work and the machines they produce - a fact that’s clear from their no-nonsense name. Brought to life in 1995, ECM stayed true to the roots of espresso and made Milan, Italy its home. By focusing their efforts solely on espresso coffee makers, ECM has been able to produce some of the most beautiful, high-quality machines available and position itself as a staple in the espresso ma

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Lawrence Schmetterer, MD

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Lawrence Schmetterer, MD asked a question about a product...
at 03-27-2006 5:24am
ECM Giotto Premium
ECM Giotto Premium

Please advise on the vertical space needed to fill the water resevoir on the Giotto Premium. My cabinets are at 18".

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Whole Latte Love Staff The Giotto Premium stands 14" tall, so you may find it somewhat difficult to refill the reservoir underneath your cabinet - especially since the reservoir is accessed from the back of the Premium’s top panel. You will definitely want to fill the reservoir in place, as it would require about 11 inches of space to remove it from the machine, but you should be able to do it as long as you have the right size container.

03-27-2006 5:24am |

emily Mead

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emily Mead asked a question about a product...
at 12-26-2005 10:39am
ECM Giotto Cellini
ECM Giotto Cellini

Does the machine automatically grind the beans?

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Whole Latte Love Staff The Giotto machines are semi-automatic, which means you will need to grind your own beans separately to use with the machine. If you are looking for a machine that grinds for you, I would recommend taking a look at super automatics. These machines will grind, tamp, and brew at the touch of a button. You can learn more about super automatics by following the links below.

12-26-2005 10:39am |

chambolle

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chambolle wrote a review...
at 12-22-2005 10:59pm

ECM Giotto Premium Espresso Machine
ECM Giotto Premium Espresso Machine

I thought long and hard before plunking down the dollars for this machine... but in the end just could not resist. It is an absolutely beautiful piece of machinery, a centerpiece of the kitchen, it upstages everything else in the room (sorry, Viking, but it does, even your very nice Designer...

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Matheos Yohannes

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Matheos Yohannes asked a question about a product...
at 12-04-2005 5:14pm
ECM Giotto Premium
ECM Giotto Premium

Does this espresso machines have a water line connection system?

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Whole Latte Love Staff The Giotto Premium does not have a water line connection - it has an internal 98 oz reservoir that will need to be refilled when it is empty. Unfortunately, we do not have any plumbable machines at this time.

12-04-2005 5:14pm |

Jeanne Phelan

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Jeanne Phelan asked a question about a product...
at 10-31-2005 4:58am
ECM Giotto Premium
ECM Giotto Premium

My Giotto premium machine is leaking water from the top of the portafilter. Since the same thing is happening with both portafilter units, I assume that I need a new portafilter gasket. Can I purchase one (or two, if they don't spoil with age) from Whole Latte Love?

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Whole Latte Love Staff Before purchasing any parts, you want to rule out that the problem is being caused by using coffee that’s ground too finely or excessive tamp pressure. If you’ve determined it’s not one of these things, please call us at 888-411-5282 so that we can rule out any other issues and send you the brew group gasket if that is, in fact, the problem.

10-31-2005 4:58am |

ivan stoynov

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ivan stoynov asked a question about a product...
at 10-30-2005 12:54pm
ECM Giotto Premium
ECM Giotto Premium

do you have the ecm giotto premium in 220V version.

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Whole Latte Love Staff Currently, we only have the Giotto Premium (and all other espresso machines we carry) available in a 110v version. I would recommend contacting the US distributor for ECM, Burgess Enterprises, at 800-927-3286 for further information about 220v availability.

10-30-2005 12:54pm |

Jason Price

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Jason Price asked a question about a product...
at 08-12-2005 1:13pm
ECM Giotto Premium
ECM Giotto Premium

I have read what a great machine the Giotto Premium is at making espresso, but my wife only drinks latte and caps and I need a machine that steams with authority. Will the Giotto live up to that need?

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Whole Latte Love Staff The Giotto Premium is a very capable machine and will be able to produce all the power you need for latte after cappuccino after latte. The large capacity of its 1.8 liter heat exchanger boiler provides excellent steam pressure that will give you the ability to steam and froth like a pro.

08-12-2005 1:13pm |

michael stallone

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michael stallone asked a question about a product...
at 07-13-2005 8:03pm
ECM Giotto Premium
ECM Giotto Premium

Can the Giotto Premium be used with Illy pods?

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Whole Latte Love Staff The Giotto Premium does not come with the ability to use ESE certified pods like those made by Illy. However, we do have a single shot filter basket available that we’ve found works well to brew pods with the E61 brew group. To order one of these filter baskets, please contact us at 888-411-5282.

07-13-2005 8:03pm |

Gary Cohen

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Gary Cohen asked a question about a product...
at 07-11-2005 1:23pm
ECM Giotto Premium
ECM Giotto Premium

What type of water would minimize scaling/calcification?
Is Evian OK to use?

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Whole Latte Love Staff Evian will work well with your machine. We recommend using filtered water to minimize scaling, but keep in mind that not all bottled water is filtered - you’ll need to read the label to be sure.

07-11-2005 1:23pm |

Gary Cohen

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Gary Cohen asked a question about a product...
at 07-09-2005 5:00pm
ECM Giotto Premium
ECM Giotto Premium

What do you product do you recommend for descaling the Giotto Premium?

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Whole Latte Love Staff The ECM Giotto Premium has a heat exchanger boiler that cannot be descaled. Due to the boiler’s design, it would be very difficult to get all of the descaling solution out without having to go so far as removing the boiler and taking it apart. The cleaning process for the Giotto Premium is backflushing with a detergent like Urnex Cafiza. You can learn more about Cafiza and backflushing by following the links below.

07-09-2005 5:00pm |

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