Whole Latte Love Staff Here are some easy step-by-step instructions for how to remove your old steam tip and replace it with the Rancilio 3 Hole Steam Tip with Adaptor. These instructions are for the Rancilio Silvia only:

1. Wrap your existing steam tip and upper steam wand with tape, this will add leverage and help prevent slipping and scratches.
2. Using a pair of pliers, slowly and carefully loosen the existing tip counterclockwise.
3. Once the tip is loosened, remove it with your fingers.
4. While holding the existing steam arm, slowly and gently finger tighten the new tip by screwing it onto the steam arm clockwise.
5. Remove all of the tape from the steam arm and steam tips.

Your new steam tip should now be ready to use.

05-02-2007 4:04am |

Whole Latte Love Staff We do have a 3-hole steam tip for the Rancilio.  You can purchase it by either clicking the link below or calling us at 888-411-5282 to place your order.

12-27-2005 10:30am |

Whole Latte Love Staff This is an issue of lubrication.  The brew unit needs to be lubricated with food edible grease.  This will solve the problem of the squealing brew unit.  You can purchase this product by calling us at 1-888-411-5282 and asking for a tube of Petro Gel grease.

10-29-2004 2:36pm |

Whole Latte Love Staff

Cleaning the brew unit will most likely cure this problem.  Simply remove the filter screen and the spout that is located on the top of the brew unit.  Be cautious when removing the spout off of the top because there is a spring and checkball that we need to be certain that we do not lose.  Clean the entire brew unit thoroughly and try running a few more shots through the machine to see if this solves the problem.  If not please give us a call at 1-888-411-5282. 

10-17-2004 11:45am |

Whole Latte Love Staff This is normal.  The vibration pump in and of itself is a noisy component.  What is happening is that the pump is dry when we first engage it.  Then once water is fed into the pump, it quiets down.  This noise is typical with this style pump and shouldn’t be cause for concern.

08-17-2004 5:35pm |

Whole Latte Love Staff The Capresso F9 has a chrome alloy front panel, but the sides and back are constructed of plastic.

05-16-2004 10:46am |

Whole Latte Love Staff

You are looking for the Claris water filter. They can be located under cleaning products on our site.

http://www.wholelattelove.com/product.cfm?subcategoryID=7

02-21-2004 9:45am |

Whole Latte Love Staff

There is a bit of a learning curve when getting familiar with new machines. When we brew on the Sylvia, we always brew first, then jump the machine up to steam temperature after the shots have been finished. This technique allows for the most consistant shot production. Since the Sylvia boiler is so powerful, it is easier to brew first, and then steam, than it is to get the machine back down to brew temperature after a steam cycle. tf

02-05-2004 4:12pm |

Whole Latte Love Staff The Sylvia’s boiler is quite powerful. Your brewing technique should include the "blank shot" before and between brewings. Let the machine heat up as normal, then brew your first shot. Then, between shots, while the portafilter is still empty, run enough water through the group head so you no longer see steam billowing up from the group head. This step will insure that the machine is at the proper brew temperature just before you are ready to begin the next round of shot production.

02-05-2004 7:33am |

Whole Latte Love Staff With a little practice your Sylvia will serve you well. The grind fineness should be comparable to granulated sugar yet slightly finer. Ensure that the portafilter and cups are preheated to ensure crema stability. Frothing with the Silvia takes a little getting used to check out this link for some tips on frothing. http://www.wholelattelove.com/articles.cfm?articleID=25.

02-01-2004 11:37am |