The Swiss designed Solis Palazzo will grind your beans, pre-infuse the grounds, pull a great shot and dispose of the spent coffee grounds in one step, leaving you with no mess and a warm, delicious espresso. But just because it’s simple and fast doesn’t mean that Solis has skimped on the details. The Palazzo features a stainless steel Steam on Demand Rapid Steam Boiler System that eliminates the wait time between steaming and brewing. Meanwhile, the bypass doser allows you to use pre-ground c
I began by putting a cleaning tablet in the by pass doser and when the cleaning light was off the water light, large cup light began to flash. There is a full tank of water in the reserve.
I tried shutting the machine off to reboot it but the lights continued to flash when the machine was turned back on.
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I lost my owner's manual. Where can I get another one? I do not know how to descale and clean the unit without the specific directions. What are those directions? Thank you in advance for your help.
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mjackson ♦ I am assuming that you have the Palazzo. I will email you the manual. If it is a different machine let me know and I will email you the correct one. I hope this helps and thanks for the question.
Does the Solis Palazzo enter a power save mode after a period of inactivity? If not is it save to leave on all the time?
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TechMilanoItalia No, that machine does not have an 'energy saving' mode. We would not recommend leaving the machine on all the time as it would accelerate wear on the machine and the heat-up time to full brew temp is only about 6 minutes.
The water tank is leaking at the ventile (hose) at the bottom; what can I do to repair it?
Thank yoy,
Alfonsus (France)
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ToddS Sorry but I don't understand what you mean by "leaking at the ventilate". Can you e mail me an image of what you are talking about? Send it to todd@wholelattelove.com
Grinds fine but trips the EGI breaker when the water is supposed to come out.
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ToddS Tom,it sounds like there is a small water leak inside the machine when the pump comes on or some kind of short in the electrical system. Either way, I'm sorry to say that it sounds like it has to come in for repair. Contact us at support@wholelattelove.com for assistance.
If the machine flashes both ventilation and heating up buttons and nothing is happenning, no matter what other buttons are being pressed. No water is coming out of the machine. And sometimes when it gets turned off, clean light comes on.
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techkathy Renata, have you tried opening the steam knob and allowing water to flow from the steam wand? The heating up button will continue to flash because the machine is in a ventilate mode. This means that the machine thinks it may have an air pocket in it. It will not start heating up until the ventilate message is cleared. To clear the ventilate message, the small flow meter in the machine must be turned enough times to satisfy the machines control board. Once it has completed this purging of the potential air bubble, then the machine will return to the normal mode.
Today while I was making a coffee in my wonderful Gaggia super-automatic, a nasty "squealing" noise occurred, which I had never heard before. I turned the machine off, pulled out the brew group, cleaned it and everything else I could see. The noise did more or less go away, though there was still a bit of a remnant. I have performed descaling once, when I was instructed to do so, and I try to clean the brew group every so often.
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Whole Latte Love Staff This is an issue of lubrication. The brew unit needs to be lubricated with food edible grease. This will solve the problem of the squealing brew unit. You can purchase this product by calling us at 1-888-411-5282 and asking for a tube of Petro Gel grease.
i recently purchased the gaggia coffee deluxe and was wondering how long can i leave the main power on when not brewing? for example, if i am going to wait an hour for another espresso should i turn it off wait 50 min then turn it back on wait 10 min and brew, or is ok to leave it on?
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Whole Latte Love Staff It is not recommended that you leave this machine on when it is not in use. The main reason for this is that it does not have an auto-fill feature (like prosumer machines do), so the water can fully evaporate from the boiler. In addition, leaving it on for extended periods can decrease the life of the heating element over time. I would recommend turning the machine off if you won’t be brewing with it again within an hour.
My Gaggia semi-automatic espresso machine has a very "violent" start. The first second of the brew process produces a strong vibration and noise - then it eases off and brews as expected. Is this normal?
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Whole Latte Love Staff This is normal. The vibration pump in and of itself is a noisy component. What is happening is that the pump is dry when we first engage it. Then once water is fed into the pump, it quiets down. This noise is typical with this style pump and shouldn’t be cause for concern.
Whole Latte Love Staff The Capresso F9 has a chrome alloy front panel, but the sides and back are constructed of plastic.
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mjackson ♦ Here are the instructions from Solis,I hope this helps. I am not sure how you got where you are and what you did. 1st Step:
Remove the Cappuccino nozzle! Place a large container under the hot water/steam nozzle. Fill
the water tank with Solipol diluted with water to a ratio of 1 : 1. (Refer to the instructions on the
descaling product label.)
2nd Step:
Start the descaling by pressing the “Clean” and “Powder” buttons together (the “Clean” and
“Powder” buttons, and the “Descale” LED then light up as an acknowledgement).
Then completely open the hot water / steam rotary knob. The pump starts and the descaling
program begins. During this phase, the pump runs at intervals and the “descale” LED flashes.
The descaling program takes about 45 minutes! During this phase the water tank must run empty!
Do not add any water!
When all 5 operating buttons and the “Descale” LED flash, close the hot water/steam rotary knob.
3rd Step:
Remove the water tank from the machine, rinse it out, fill it with fresh water and replace it in the
machine. Empty the container under the hot water/steam nozzle and replace it under the hot
water/steam nozzle.
Open the rotary knob and run the whole contents of the tank through the machine and out of the
hot water/steam nozzle. When the tank is empty, close the rotary knob. The “Descale” LED goes
off and the operating buttons stop flashing. The descaling is now finished. Refill the water tank
and expel air from the machine by opening the rotary knob (for about 10 seconds ). The
automatic Espresso machine is now ready for service again.
01-20-2011 8:44am |