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Brewing (9) | Cleaning & Maintenance (8) | Product Comparisons (4) | Steaming/Frothing (2) | Troubleshooting (24) | User Questions (29) | User Tips (1) | Warranty Info & Manuals (1) | all expert answers (78)
Expert Answers
Ask the Experts
Question
How do I replace my Expobar's group gasket?
Answer
You should install a new group gasket about once a year. It is easy to install and you can do it from home. First, you will need to get a new gasket. Please call us to order. The gasket is a large, black circular rubber piece in the group head. This is where your machine makes a seal for pressure brewing. To replace it, follow these instructions:
You will need a broad, flat-head screwdriver.
1. Unplug the machine and let it cool down completely (this is VERY important).
2. Remove the water reservoir and the drip tray grid and drip pan.
3. Locate the shower screen. It is right above where the portafilter normally sits. It looks like a circular metal screen.
4. The screen has a smooth cuff around the edge. It is held on by pressure (no screws or bolts). Just above the screen, along the smooth cuff, is a small indent that goes all the way around. This is where you will pry down using the screwdriver. Place the blade of the flat head screwdriver at the indent and pry down carefully. DO NOT pry down on one side only, as this could warp or bend the piece. It should be pried off slowly from alternating sides. Like a paint can.
5. The group gasket should come off along with the screen and cuff. If it does not, simply pull it straight down until it comes off.
6. Inspect and clean the group head. Make sure the shower screen is clean as well. You can soak it in descaler if needed. DO NOT push a pin through the screen to clear out any clogs. It will increase the diameter of the holes promoting future clogs.
7. Stretch the new gasket over the screen. The side that is beveled should face up into the machine. The completely flat side will face down to create a seal with your portafilter.
8. Push the shower screen back into place with your hand. Make sure it is in securely and completely before inserting your portafilter.
9. Replace the water reservoir, drip tray and drip grid.
10. Turn on the machine and you are ready to brew again.
If you need parts or further assistance, please contact us at 1-888-411-5282
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Adam Dean
Question
What do I do if my machine leaks around the portafilter while brewing?Answer
There are several possible causes of this problem. Please follow the instructions below to solve it.
Solution 1
This problem can occur if the metal filter basket in the portafilter is damaged around the edges, or if coffee has built-up on the edges. Ensure that your filter basket is clean around the edges, and if it is damaged, replacements are available by calling us at the number below.
Solution 2
The most common solution to this problem is to replace the group head gasket. You should install a new about once a year. It is easy to install and you can do it from home. First, you will need to purchase a new gasket. Please call us to order. The gasket is a large, black circular rubber piece located in the group head.The group gasket surrounds the shower screen. This is where your machine makes a seal for pressure brewing. To replace it, follow these instructions:
You will need a broad, flat-head screwdriver.
1. Unplug the machine and let it cool down completely (this is VERY important).
2. Remove the water reservoir and the drip tray grid and drip pan.
3. Locate the shower screen. It is right above where the portafilter normally sits. It looks like a circular metal screen.
4. The screen has a smooth cuff around the edge. It is held on by pressure (no screws or bolts). Just above the screen, along the smooth cuff, is a small indent that goes all the way around. This is where you will pry down using the screwdriver. Place the blade of the flat head screwdriver at the indent and pry down carefully. DO NOT pry down on one side only, as this could warp or bend the piece. It should be pried off slowly from alternating sides. Like a paint can.
5. The group gasket should come off along with the screen and cuff. If it does not, simply pull it straight down until it comes off.
6. Inspect and clean the group head. Make sure the shower screen is clean as well. You can soak it in descaler if needed. DO NOT push a pin through the screen to clear out any clogs. It will increase the diameter of the holes promoting future clogs.
7. Stretch the new gasket over the screen. The side that is beveled should face up into the machine. The completely flat side will face down to create a seal with your portafilter.
8. Push the shower screen back into place with your hand. Make sure it is in securely and completely before inserting your portafilter.
9. Replace the water reservoir, drip tray and drip grid.
10. Turn on the machine and you are ready to brew again.
If you need parts or further assistance, please contact us at 1-888-411-5282.
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Tech Kathy
Question
What do I do if the flow of coffee out of my group head is diminished?Answer
There are several possible causes of this problem. Please follow the instructions below to solve it.
Solution 1
The most common solution to this problem is to backflush regularly. You should backflush the machine once a week with water, and every other week with backflush-cleaning powder. We recommend Cafiza by Urnex. You only need to use about 1 teaspoon each time. To backflush, follow these steps:
1. Turn the machine on and let it heat to normal brewing temperature.
2. Remove the normal basket from the portafilter and insert the backflush disk. The backflushing disk is either rubber or stainless steel. It will have no holes in it.
3. If backflushing with just water, insert the portafilter into the machine normally as if brewing.
4. If you are going to backflush using the cleaning powder, simply sprinkle about a teaspoon onto the backflush disk, and then insert the portafilter into the machine normally.
5. Turn on the brewing mechanism. (some machines have a switch, some have a lever, and some a free flow button)
6. Listen to the pump. It will begin normally and then change pitch. After the pump changes pitch, count to three.
7. Now, stop the flow of water by stopping the brewing mechanism.
8. A gush of water is now expelled into your drip tray. Repeat steps 2-6 again at least 2 more times. You can repeat it until you feel like the brew head is clean. Make sure if you are using backflush cleaner, to remove the portafilter after several cycles and make sure all of the powder is dissolved and no longer visible.
9. Remove the portafilter and take out the backflush disk. Replace the regular filter basket and you are ready to brew again.
Solution 2
If the first solution does not work, your shower screen may be clogged. This can happen through regular use. Some common causes are not backflushing on a regular basis, or using a very fine grind. Follow these steps to remove the shower screen:
1. Make sure your machine is cold and unplugged.
2. You will need a thin flat head screw driver.
3. Now locate the shower screen. It is above the spot where you insert the portafilter for brewing. It is a metal screen that has many holes in it. It is held on by a pressure cuff. The cuff surrounds the screen and is silver in color.
4. You will need to pry off the cuff in order to access the shower screen. DO NOT stick the screw driver blade between the screen and pressure cuff. This will ruin your shower screen and you will need to purchase a new one.
5. The top of the pressure cuff is located right where the group gasket meets it. The group gasket is a large black rubber ring located on the outer perimeter of the group head.
6. Place the flat blade of the screw driver in the area where the group gasket and pressure cuff meet. Pry slightly downwards. DO NOT pry the pressure cuff down in one location. It will bend. You need to remove it as you would the lid of a paint can.
7. Pry all the way around until the pressure cuff can be easily removed. You do not have to use a lot of force.
8. Remove the shower screen and hold it up to a light. You should be able to see through most of the holes. If not, soak it in some dissolved backflush cleaner, such as Cafiza by Urnex. DO NOT use a pin to clean out any clogs. This will expand the openings and cause future clogs in the group head.
9. Clean the group head using a brush. Make sure it is mostly clean. You can dip the brush in the dissolved cleaner to aid in the cleaning.
10. Replace the shower screen by simply pushing it back into its place.
11. Backflush your machine, making sure to thoroughly rinse any cleaner you have used.
12. Your shower screen is now clean. Do this at least once every 6-8 weeks to keep your machine working at its best.
Solution 3
If the first 2 solutions did not work, you may have a major clog or a pump issue. Please call us to set up a repair.
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My machine sometimes lets out a sudden blast of steamAnswer
There are several possible causes of this problem. Please follow the instructions below to solve it.
Solution 1: Adjust the pressure stat
The most common solution to this problem is to adjust your pressure stat. The pressure stat controls the pressure and temperature in your boiler. It is a black or black and yellow plastic piece that is very close to your boiler. To adjust it, follow these instructions:
Tools required:
- Phillips head screwdriver
- 3mm Allen wrench
- 17 mm socket and ratchet
- WD-40
2. Remove and empty the reservoir.
3. Unscrew the 2 screws on top of the machine in the front left and right corners. The screws are either chrome Phillips-head screw or chrome 3mm Allen bolts. They may also be a combination of both.
4. Remove the 2 screws on the top panel near the back panel. They may be covered with small, round, black plastic caps. Simply pull these off.
5. Lift off the top panel along with the connected piece that holds the water reservoir in place. You may have to wiggle the piece to get it out. The entire piece looks sort of like a number “5” or the letter “S.”
CAUTION: When you remove this piece, be careful not to pull out the 2 wires connected to the bottom of it. They control the reservoir pressure switch. If they are disconnected, you can reattach the leads to the very bottom and top plugs, but they must be connected properly. If they are reversed, the machine will not pump. If you do reverse the connections, the leads will need to be switched back in order for the machine to pump again.
6. Now you have access to the pressure stat. You are looking for a black or black and yellow plastic piece that is very close to your boiler. This is your pressure stat. You need to decrease the pressure of our machine. ONLY turn the adjustment down ¼ of a turn at a time.
- a. For the all black pressure stat: There is an adjustment wheel about half way down the pressure stat. The wheel has ridges. Turning it counterclockwise will decrease the pressure and clockwise will increase pressure/temperature.
b. For the black and yellow pressure stat: There is a red cap in the middle of the top of the pressure stat. Remove this red cap by prying it off. There is a small yellow spot of paint holding the cap on. It is ok to break this seal. Under the cap you will find a very small Phillips head screw. Turning the screw clockwise will decrease pressure and counterclockwise will increase pressure/temperature.
8. When you have the pressure at the level you wish, put the machine back together and fill the water tank. Your machine should be ready to brew again.
Solution 2: Replace the pressure stat
Over time, it is possible that the pressure stat will wear out under normal use. Please call us to purchase the replacement pressure stat for your machine. When you are ready to install the new pressure state, follow these directions:
Tools required:
- Phillips head screwdriver
- 3mm Allen wrench
- 17 mm socket and ratchet
- WD-40
2. Remove and empty the reservoir.
3. Unscrew the 2 screws on top of the machine in the front left and right corners. The screws are either chrome Phillips-head screw or chrome 3mm Allen bolts. They may also be a combination of both.
4. Remove the 2 screws on the top panel near the back panel. They may be covered with small, round, black plastic caps. Simply pull these off.
5. Lift off the top panel along with the connected piece that holds the water reservoir in place. You may have to wiggle the piece to get it out. The entire piece looks sort of like a number “5” or the letter “S.”
CAUTION: When you remove this piece, be careful not to pull out the 2 wires connected to the bottom of it. They control the reservoir pressure switch. If they are disconnected, you can reattach the leads to the very bottom and top plugs, but they must be connected properly. If they are reversed, the machine will not pump. If you do reverse the connections, the leads will need to be switched back in order for the machine to pump again.
6. Now you have access to the pressure stat. You are looking for a black or black and yellow plastic piece that is very close to your boiler. This is your pressure stat. Disconnect the wires, taking note of where each wire connects to the pressure stat. You will need to remember this to install the new pressure stat.
7. Unscrew the old pressure stat from the tube at the bottom by turning it counterclockwise. You may need to use a small wrench to loosen the old pressure stat.
8. OPTIONAL: It is a good idea to put a small amount of thread sealer tape in the threads of the new pressure stat.
9. Screw the new pressure stat into the tube by rotating it clockwise.
10. Reattach the wires by pushing them firmly back onto their proper places.
11. Reassemble the machine and test it out. Note: You can always adjust the pressure and temperature by following the instructions in Solution 1.
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The pump is loud and no water comes out of the steam wand or group headAnswer
Your machine may be experiencing a bit of vapor lock, which can happen occasionally. Try to keep the water reservoir to full capacity if possible, but if you run into this issue again, you can remedy it by forcing water through the tube manually. Follow these steps:
1. Unplug the machine and allow it to cool completely. Make sure the reservoir is full or the machine will not function.
2. First you need to get a turkey baster or something that can inject water with some pressure. If you do not have anything suitable please call us to order a priming pump.
3. Look into the reservoir and find the soft tubes. There is usually 1 or 2. You will need to locate the inlet tube. It is usually the longer tube with a V-shaped cut or angled cut at the end. This is the tube you are going to inject water into. NOTE: if your machine has a water softener on it, remove this while priming.
4. Fill the turkey baster or priming pump with water.
5. Plug in your machine and turn it on.
6. Now the pump will activate. Quickly make a tight seal with the priming pump/turkey baster and the inlet tube and force water into the tube.
7. As soon as you have injected the water, turn the pump off by turning off the brewing button (we recommend doing this step 2-3 times before going on to the next step).
8. Once you see water being pulled through the machine, replace the tube into a FULL water reservoir and let the water run out of the steam wand for 1 minute or until you no longer see sputtering. Your machine is now re-primed and ready to use again.
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My machine is making a constant hissing noiseAnswer
There are several possible causes of this problem. Please follow the instructions below to solve it.
Solution 1
The most common solution to this problem is to clean out the Vacuum Relief Valve (VRV). It is a small valve on top of the boiler that prevents vapor lock. As the machine heats up, it builds pressure. The pressure forces up a small plunger, sealing the VRV and the boiler will be able to begin building pressure. Follow these steps to clean it out:
Tools required:
- Phillips head screwdriver
- 3mm Allen wrench
- 17 mm socket and ratchet
- WD-40
2. Remove and empty the reservoir.
3. Unscrew the 2 screws on top of the machine in the front left and right corners. The screws are either chrome Phillips-head screw or chrome 3mm Allen bolts. They may also be a combination of both.
4. Remove the 2 screws on the top panel near the back panel. They may be covered with small, round, black plastic caps. Simply pull these off.
5. Lift off the top panel along with the connected piece that holds the water reservoir in place. You may have to wiggle the piece to get it out. The entire piece looks sort of like a number “5” or the letter “S.”
CAUTION: When you remove this piece, be careful not to pull out the 2 wires connected to the bottom of it. They control the reservoir pressure switch. If they are disconnected, you can reattach the leads to the very bottom and top plugs, but they must be connected properly. If they are reversed, the machine will not pump. If you do reverse the connections, the leads will need to be switched back in order for the machine to pump again.
6. Once the top panel has been removed, you will have access to the top of the boiler. The boiler is the large, copper barrel-shaped assembly toward the rear right of the machine (if you are facing the front of the machine). The Vacuum Relief Valve (VRV) is located on top of the boiler at about the 12 o’clock position. It is a 17mm brass bolt with a small, loose brass plunger on top in the center. It is this plunger that seals the boiler as it gains pressure.
7. Using the 17mm socket, unscrew the VRV from the top of the boiler. Once the VRV has been removed, you will see that the assembly is actually made up of 3 different parts- the top cover nut, the plunger and the bottom nut.
8. Unscrew the top and bottom halves of the VRV. Once separated, you’ll find a small brass plunger with a very small red gasket at the base.
9. These parts all need to be cleaned thoroughly and given a small shot of WD-40.
10. Once the parts have been cleaned and lubricated, re-assemble the VRV and firmly replace it on the boiler. Make sure it is snug but not overtightened, as you may need to remove it for a future cleaning.
11. Re-assemble the machine.
Solution 2
If the first solution does not work, please call us to order a new VRV. The o-ring may be warn out and need to be replaced.
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My machine will power on but it won't heat upAnswer
There are several possible causes of this problem. Please follow the instructions below to solve it.
Solution 1
The most common solution to this problem is to reset the high limit switch. This safety switch is designed to cut off power if the boiler gets too hot. It can also trip if you have some sort of electrical issue such as a power surge or an electrical short in the machine. To reset the high limit switch, follow these instructions:
Tools required:
- Phillips-head screwdriver
- 3mm Allen wrench
- Needle-nose pliers
2. Remove and empty the reservoir.
3. Unscrew the 2 screws on top of the machine in the front left and right corners. The screws are either chrome Phillips-head screw or chrome 3mm Allen bolts. They may also be a combination of both.
4. Remove the 2 screws on the top panel near the back panel. They may be covered with small, round, black plastic caps. Simply pull these off.
5. Lift off the top panel along with the connected piece that holds the water reservoir in place. You may have to wiggle the piece to get it out. The entire piece looks sort of like a number “5” or the letter “S.”
CAUTION: When you remove this piece, be careful not to pull out the 2 wires connected to the bottom of it. They control the reservoir pressure switch. If they are disconnected, you can reattach the leads to the very bottom and top plugs, but they must be connected properly. If they are reversed, the machine will not pump. If you do reverse the connections, the leads will need to be switched back in order for the machine to pump again.
6. Once the top panel has been removed, you will have access to the top of the boiler. The boiler is the large, copper barrel-shaped assembly toward the rear right of the machine (if you are facing the front of the machine). The high limit switch is located on top of the boiler. It is small, round, brown in color, and is fastened to the top of the boiler. It is at about the 11 o’clock position on the top of the boiler. In the center of the high limit switch is a very small red pin. Toggle the plunger up and down a few times gently to be sure the switch is reset. Note: Be careful, as the plunger is rather delicate. If you do break the pin, the switch is easily replaced and you can call us to order a replacement.
7. Re-assemble the machine.
8. Put the water tank back and fill it with water.
9. Plug in the machine and turn it on. If the switch has been reset properly, then the small, red, round led light under the main power switch will go on as soon as the machine is turned on. This lets the owner know that the heating element has been re-engaged, and the machine will be ready to brew in about 10 minutes.
Solution 2
If the first solution does not work, please call us to set up a repair. Your machine is experiencing an electrical or heating element issue.
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When and how do I clean and recharge the water softener?Answer
The water softener helps keep the amount of scale build up under control. It is attached to the end of the soft rubber inlet tube in your water tank. It looks like it is full of little crystal grains. The water softener should be cleaned and recharged about once every 1-2 months, or more frequently if you have a higher mineral content in your water. To charge it for the first time, or to recharge it, follow these simple steps:
The machine should be off and cold before following these steps.
1. Prepare a solution of 3 teaspoons of fine salt and 8 oz of water. Mix well.
2. Remove the water softener from the rubber tube by pulling the pointy end off of the soft rubber tube. Make sure you do not pull the end of the water softener off.
3. Pour the solution through the big end of the filter. It will flow freely out of the bottom pointy end.
4. Let is sit for about 5 minutes, then run tap water through it to rinse it. When the water coming out of the softener is no longer salty, the water softener is fully charged/recharged and ready for use.
5. Put the softener back on the tube by simply pushing the pointed end back into the soft inlet tube.
6. Put them both back into a full water tank. It may float up, and this is normal as long as the end that allows water to enter the machine is submerged. You do not want the machine to accidentally suck in some air, causing the pump to lose its prime.
The machine is now ready to be turned on and used again.
Related Links
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Can I use pods with Expobar machines?Answer
Expobar machines are not designed as pod machines, but it is possible to brew pods with them by using the Gaggia pod filter basket. Because of the high quality brewing components, Expobar machines are designed to make an excellent shot of espresso. This is best done by using your own freshly ground coffee rather than pods. Pods do offer added convenience when brewing, but with a highly capable machine like the Brewtus II, you will always get the best results if you can perfect the grind and tamp yourself.
Related Links
Gaggia Gaggia Pod/Single Filter Basket
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What is the difference between the Office Lever and the Office Control?Answer
Both of these models offer outstanding durability, and are designed with many of the same high quality brewing components. Upgrades to the Expobar Office Lever include an authentic E61 brew group, a manually operated 3-way solenoid valve, 100% stainless steel body, redesigned knobs, and a redesigned steam arm. The commercial E61 brew group is known throughout the industry to be one of the best due to its thermal siphon design, which circulates hot water from the boiler through the group to maintain ideal brewing temperatures. Its temperature stability is as good as it gets.
However, because of the E61 brew group, the Office lever lacks the programmable functions that are available on the Office Control. The Office Control has four programmable brewing buttons and the 3-way solenoid valve activates automatically at the end of the brewing cycle. While both machines have a stainless steel exterior, the Office Control has a steel frame while the Office Lever is made entirely from stainless steel.
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What is the warranty on refurbished machines?Answer
Refurbished machines, excluding Capresso models, come with a six-month warranty covering limited parts and labor through Whole Latte Love. Before a machine can be offered through the Outlet, our technical staff carefully inspects it to ensure it is in perfect working order, so you can always be sure you’re getting the best in quality and performance. Each refurbished machine comes complete with all components that are necessary for proper use.
Capresso refurbished machines come with a full one-year warranty and all repairs will go directly through the manufacturer. Before these machines were made available for resale, Capresso’s own technicians carefully inspected each machine to ensure it is in perfect working order. Each refurbished Capresso machine comes complete with all the accessories that normally come with a new product.
For more information on our refurbished machines, please read the article linked below and visit the Whole Latte Love Outlet.
Related Links
Whole Latte Love Refurbs
Whole Latte Love Outlet
Comments (1)
09/28/09 at 08:10 PM by rino venditti
my machine says "ventilate" every once in a while, and i have to run hot water for a while, sometimes 2 cups before it is ready. why?
my machine says "ventilate" every once in a while, and i have to run hot water for a while, sometimes 2 cups before it is ready. why?
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The machine won't prime properly.Answer
If you are not able to get water out of the machine at all, your boiler may be having trouble priming. This is not uncommon - you will simply need to prime the machine manually. Please call us at 888-411-5282 so that we can give you directions on how to do so.
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The coffee isn't very hot.Answer
There are a few things that will help get your espresso hot. The first, which you mentioned, is letting the machine heat up a little longer before you use it. Make sure that the temperature ready light comes on before you try to use the machine. After the machine says its up to temperature, you’ll also want to run a "blank shot". This is simply activating the brew function while the empty portafilter is in place to allow hot water to come through the brew group and portafilter. In addition, you should preheat the cup you’ll be brewing into with hot water. Cold brew groups, portafilters, and cups will absorb the heat from your espresso, making it colder and reducing the amount of crema you get. Preheating all of these components prevents that from happening and helps you to get the perfect shot.
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How easy is it to adjust the thermostat?Answer
Adjusting the pressurestat is very easy, and we can provide you with instructions on how to do it if you call us at 888-411-5282. If that doesn’t seem to do the trick, we can send you a replacement along with instructions - another easy process.
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It's taking longer to froth milk.Answer
The temperature of the water in your cup is fairly normal - although the machine brews at a higher temperature (around 200F), after its exposure to air and absorption of some of the heat from your cup, 180 is right on target, so I don’t think it’s a temperature issue. It sounds like you may simply need to give your steam tip a good cleaning. Just add a spoonfull of Cafiza (what you use to backflush) to a cup of hot water and let the steam tip soak for a while. As some preventative maintenance, after steaming your milk you should blow some additional steam out of the wand to ensure nothing is stuck in the wand. If you’ve tried this and are still experiencing problems, give us a call at 888-411-5282 so that we can more thoroughly diagnose the problem.
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Where can I get a replacement user manual?Answer
We can email you a copy of the directions if you give us a call at 888-411-5282.
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The brewing buttons aren't dispensing their set amounts.Answer
There are several possible causes of this problem. Please follow the instructions below to solve it.Solution 1
Sometimes, a slightly finer grind can cause this. Try to keep your tamping pressure consistent and try a slightly coarser grind. The volume of coffee grounds can also cause a fluctuation in the amount of coffee dispensed, so make sure you are always using the same amount.
Solution 2
Another solution is to reprogram the brewing buttons. To do this, follow these instructions:
1) Press and hold the free flow button (the button with the star icon) for 5-8 seconds. All the lights above the programmed buttons will then go solid.
2) Place a measuring cup under the coffee spouts.
3) Choose a button you would like to reprogram and push it. The light above this button will then go dark.
4) Allow the desired amount to be dispensed.
5) To stop the flow, press the same button again. The light above the button will remain dark. This is normal.
6) You do not have to reprogram all the buttons at once. You can do 1 or all if you wish.
7) To exit the programming mode. Press and hold the star or free flow button again for 5-8 seconds and release.
Solution 3
Another possible solution is that your machine needs a good cleaning and should be backflushed with backflush-cleaning powder. We recommend Cafiza by Urnex. Your machine should be backflushed once a week with water and every other week with backflushing powder. You only need to use about 1 teaspoon each time. To backflush, follow these steps:
1. Turn the machine on and let it heat to normal brewing temperature.
2. Remove the normal basket from the portafilter and insert the backflush disk. The backflushing disk is either rubber or stainless steel. It will have no holes in it.
3. If backflushing with just water, insert the portafilter into the machine normally if brewing.
4. If you are going to backflush using the cleaning powder, simply sprinkle about a teaspoon onto the backflush disk, and then insert the portafilter into the machine normally.
5. Turn on the brewing mechanism. (some machines have a switch, some have a lever, and some a free flow button)
6. Listen to the pump. It will begin normally and then change pitch. After the pump changes pitch, count to three.
7. Now, stop the flow of water by stopping the brewing mechanism.
8. A gush of water is now expelled into your drip tray. Repeat steps 2-6 again at least 2 more times. You can repeat it until you feel like the brew head is clean. Make sure if you are using backflush cleaner, to remove the portafilter after several cycles and make sure all of the powder is dissolved and no longer visible.
9. Remove the portafilter and take out the backflush disk. Replace the regular filter basket and you are ready to brew again.
Solution 4
If all of the above solutions do no work, you may have an issue with the control board in your machine. Please call us to set up a repair or order this piece. It is very easy to install and can be done from home. If your machine is still under warranty, it must be sent in to have this piece inspected and a new one installed.
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How do I remove the shower screen for cleaning?Answer
To remove the shower screen on the Expobar, you’ll need to use a flat head screwdriver. Insert the flat side of the screwdriver on the right side of the group head, between the shower screen and brew group, and apply gentle pressure to start prying it out. Then do the same thing on the left side of the group head to prevent bending the screen. You can request a set of detailed instructions on cleaning the shower screen a brew group by calling us at 888-411-5282.
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It's tripping the GFI switch on the outlet.Answer
If your machine is tripping your GFI switch, you may need to send it in for repair. Please call us at 888-411-5282 so that we can thoroughly diagnose the problem and provide you with the most appropriate solution.
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Water leaks from around the portafilter during brewing.Answer
It sounds like you simply need to replace the brew group gasket, which is generally necessary every year or so. Please contact us at 888-411-5282 so we can send you this part and instructions on how to replace it.
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