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Warranties:
All of our products have a full manufacturer's warranty in the continental United States. Warranty issues must be dealt with directly through the manufacturer with which the warranty is held. Warranties held by WholeLatteLove are also valid in Canada, excluding items that are Gaggia, Capresso, and Jura Capresso branded. Allocation of shipping and handling charges lies with the discretion of the manufacturer with which the warranty is held. Shipping & handling is non-inclusive of warranty. (Warranty information listed below applies only to new machines.)
Baratza: 1 year parts and labor through Baratza. NOTE: We are an Authorized Baratza Repair Center for non-warranty repairs only. Whole Latte Love technicians are available to help out with any problems, reach them at 1-877-701-2021.
Bodum:2 years parts and labor through Bodum on electric items only. Warranty questions can be directed to Bodum at 1-877-992-6386.
Bonjour: 1 year limited parts and labor through Bonjour. Warranty questions can be directed to Bonjour at 1-800-2-BONJOUR.
Bosch: 1 year parts and labor through Bosch. Warranty questions can be directed to Bosch at 1-866-44BOSCH.
Bunn: 3 year replacement warranty through Bunn. Warranty questions can be directed to Bunn at 1-800-352-2866.
Capresso or Capresso-Jura: Coffee machines, Grinders and Semi-automatic espresso machines have a 1 year parts and labor warranty directly through Capresso. Super Automatic machines are commercially rated and carry either a 2 year (or 6,000 cups) parts and labor warranty if used residentially or if used in an office/ commercial environment it carries a 6 month warranty directly through Capresso. Warranty questions can be directed to Capresso at 1-800-767-3554.
Cuisinart: 3 year limited parts and labor through Cuisinart. Warranty questions can be directed to Cuisinart at 1-800-726-0190.
DeLonghi: Warranty questions can be directed to Delonghi at 1-800-322-3848.
ECM: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized ECM Warranty Repair Center and we cover the warranty for all our customers. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Espressione: 1 year parts and labor through Espressione. Warranty questions can be directed to Espressione at 1-973-623-9370.
Expobar: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Expobar Warranty Repair Center and we cover the warranty for all our customers. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
FrancisFrancis!: 1 year parts and labor directly through FrancisFrancis. Warranty questions can be directed to FrancisFrancis at 1-877-854-4141.
Gaggia: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Gaggia Warranty Repair Center. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Grimac Royal Falcon: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Grimac Royal Falcon Warranty Repair Center. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Jura: 2 year (or 6,000 cups, whichever comes first) parts and labor directly through Jura. Warranty questions can be directed to Jura at 1-877-587-2872.
Keurig: 1 year parts and labor through Keurig. Warranty questions can be directed to Keurig at 1-866-901-2739.
KitchenAid: 2 years parts and labor through KitchenAid. Warranty questions can be directed to KitchenAid at 1-800-541-6390.
Krups: 1 year limited parts and labor through Krups. Warranty questions can be directed to Krups at 1-800-526-5377.
la Pavoni: 1 year parts and labor directly through la Pavoni. Warranty questions can be directed to la Pavoni at 1-800-927-0277.
Mazzer: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Mazzer Warranty Repair Center and we cover the warranty for all our customers. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Nespresso: 1 year limited parts and labor through Nespresso. Warranty questions can be directed to Nespresso at 1-888-NESPRESSO.
Pasquini: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Pasquini Warranty Repair Center and we cover the warranty for all our customers. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Piazza: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Piazza Warranty Repair Center and we cover the warranty for all our customers. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Rancilio: 1 year parts and labor through Whole Latte Love. NOTE: We are an Authorized Rancilio Warranty Repair Center and we cover the warranty for all our customers. Whole Latte Love technicians are available to help out with any problems, reach them at 1-888-411-5282.
Reneka: 1 year parts and labor through Boyd Coffee Company. Warranty questions can be directed to Boyd Coffee Company at -800-545-4077.
Saeco: 1st year warranty questions can be directed to Saeco at 1-800-933-7876. 2nd year extended warranty questions can be directed to Whole Latte Love at 1-888-411-5282. For additional information, please see our extended warranty page.
Solis: 1 year parts and labor. NOTE: We are an Authorized Solis Repair Center for non-warranty repairs only. Whole Latte Love technicians are available to help out with any problems, reach them at 1-877-701-2021.
Technivorm: 1 year limited parts and labor through Boyd Coffee Company. Warranty questions can be directed to Boyd Coffee Company at 1-800-545-4077.
Warranty Notes:
- A Shipping and handling fee will be applied to all warranty replacement parts shipped from Whole Latte Love.
- Warranties do not extend to accessories parts or normal ware parts such as gaskets, portafilter handles, portafilter baskets, pannarello wands, etc.
- Parts ordered online, by telephone or email are final sales. When calling to place an order, please have manual and part number ready.
- Please inspect all packages immediately upon receiving. All claims must be issued within 5 business days.
- Please note that most of the machines we sell are tested at the manufacturer. Due to this testing, you might find residual coffee or water on/in new machines. Most manufacturers will include a small sheet of paper stating this. All machines we sell are new machines, unless clearly stated and understood by the customer.
Extended Warranties:
Please see our Extended Warranty page.
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