I am runing the descaling cycle and has ben going for a few hours now. it goes round and round on rinsing (step 2/2)...

I am running the descaling cycle and has been going for a few hours now. it goes round and round on rinsing (step 2/2) and never comes to completion. Any ideas?
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I just ran my descaling last night and it took about an hour (give or take). Every time I turned around it was asking me to rinse and add more water and empty something, so it does need to be watched. I would call tech support if you did not get it resolved. Yes it takes a while but it is important to descale when the machine instructs you to. Good luck and I hope it's resolved for you. Love my machine!
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