Hello Pauline! This is a very good question. As we get questions that revolve around this with other brands also. With the age of this machine, if you were to send it in for repair, I would suggest purchasing new. If your handy with doing things yourself and can diagnose the issue, I would keep the machine. Either way I would give our tech department a call 1-888-411-5282 option 3. If you decide that repair, just isn't going to work for you. Any of us in sales would be able to help you. Have a wonderful day!