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Gaggia Titanium Super-Automatic Espresso Machine

By: Gaggia
$649.00
Reg. $999.00
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5 out of 5 stars based on 96 customer reviews

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Package Includes
1x 1 Year Extended Warranty $0.00
Value: $0.00

Overview

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With its elegant looks and enviable feature list, the Gaggia Titanium Super-Automatic Espresso Machine outclasses just about every other super automatic available. A sleek stainless steel front panel and steel outer shell house the Titanium’s pride and joy – a stainless steel lined brewing boiler and additional steaming boiler. These boilers create what we call Rapid Steam and eliminate the wait time between brewing and steaming or frothing milk. Add this up with the Titanium’s programmable brewing buttons, the option of using either the stainless steel Gaggia Turbo Frother or the included auto-frother, and an electric blue LCD display, and you have one machine that refuses to be outperformed!

Want to customize that coffee drink? The Titanium makes it a breeze. You can start by programming one of the three brewing buttons to dispense any amount of coffee you’d like. Then take a peek inside the Titanium’s 8.5 oz bean hopper and you’ll find two more control options: a choice between 18 individual grind settings, and another option to use between 6 and 9 grams of coffee for each shot. You can change any of these settings at a whim – a feature that even extends to the type of coffee you’re brewing with. If you’re in the mood for something a little different than the whole bean coffee you keep in the machine, just add some preground coffee to the Titanium’s bypass doser and voila! An instant break from your normal routine.

Rounding out the feature list is the Titanium’s electric blue LCD display. Every time the machine needs more beans or water, or simply needs to be cleaned, a helpful message appears, prompting you to do so. And with its swivel base, the Titanium provides easy access to the 60oz removable reservoir, as well as the dump box, drip tray, and internal brew group for the simplest cleaning and maintenance possible. The LCD display also lets you take a closer look at the Titanium’s menu options. A menu button in the control panel offers one touch access that makes it easy to program auto turn on and shut off, see the number of cups that have been brewed with the machine, set pre-grinding and pre-brewing options, and change the display language among several other options.

Available in silver, the Gaggia Titanium comes complete with a 7 gram coffee scoop, water hardness test strip, and a grinder cleaning brush.

Features

Features & Benefits: Coffee

Automatic Coffee Center

This is more than just an "Espresso Machine!" It is easily capable of making any style of cappuccino or latte. In fact, most of our customers use their Super Automatic espresso machines for "crema coffee" instead of drip coffee. Crema coffee is simply an espresso brewed to fill a regular coffee mug. This produces a much more aromatic and flavorful cup of coffee. As a result of the pressure brewed process (8 to 10 atmospheres of pressure!), the gravity based drip coffee systems simply cannot match. The Gaggia Titanium will also produce hot water for Tea or Steamed Milk for Hot Chocolate!

Rapid Steam®

This technology allows you to instantly go from brewing to steaming and back again without the wait time normally associated with single boiler systems. There is no faster way to make cappuccinos and lattes in your home!

Push Button Technology

It really does not get any easier then this. Just press the brew button and the machine does the rest. It will automatically grind and extract the coffee to your desired taste. When the coffee is finished brewing it will place the coffee grounds into an internal dump box for later disposal (it will even tell you when it is full). Depending on the size of the coffee that you are brewing it will be done in as quick as 35 seconds and ready to brew again.

LCD Display

The LCD display will show you in words what is happening in the machine. It will tell you when to add beans, add water, when to decalcify and even if the brew group is out of place. Use this also for system programming that includes temperature control, language, auto-shut off, pre-infusion, pre-grinding, cup warmer, temperature and cycle count.

Adjustable Beverage Volume

You have total control over the coffee volume (liquid) that is dispensed with three programmable buttons. These buttons come preprogrammed but can be changed easily to suit your needs.

Adjustable Dosing Feature

The Gaggia Titanium has an adjustable doser which controls the amount of ground coffee used for each beverage (6 to 9 grams for a single shot). Combine this ability with the "adjustable volume control" and you have total control over coffee strength and flavor at the push of a button. Drop the drip machine forever!

Adjustable Temperature Control

One special feature of the Titanium is the ability to control the temperature of the coffee. There are 5 different settings for maximum control. The settings are Maximum, Minimum, High, Medium or Low. For those of you that like a very hot cup of coffee select Maximum for the hottest coffee available. Temperature range according to our performance tests show 7 degree delta between the extremes which is very noticeable.

Coffee Pre-infusion

This is another advantage of the Super Automatic coffee center. The first step takes about 2 seconds as it moistens and conditions the ground coffee. Next a 2 second pause allows the aromatic oils to leach from the interior of the coffee. The second step activates the high pressure pump to ensure absolute maximum flavor extraction with a perfect crema topping.

Bypass Doser

This is used with ground coffee only. Perfect for those occasions when you don't want to be "caffeinated" or have decaf-only guests. This is also useful for experimenting with different types of coffees. If you are naturally a decaf drinker then use the bypass doser for regular instead. This has proven to be a highly sought after feature.

Adjustable Coffee Spout

The dispensing spout slides up or down to adjust for different size cups. It adjusts from small espresso cups up to large mugs with no splashing.

Professional Conical Burr Grinder

The grinder has 18 settings providing plenty of control. You can grind from fine to coarse to accommodate any style of coffee roast. Light, medium or dark, espresso or regular coffee beans.

Cup Warmer

Preheating your cups is important. The Titanium will hold up to six espresso cups and is actively heated. When the machine is on, the cup warmer will be on.

Features & Benefits: Frothing and Hot Water

Hot Water Dispenser

Hot water is instantly available by turning the steam/hot water control knob. Makes 8 oz for a cup of tea or hot cider in 30 seconds

Stainless Steel Turbo Frother & Automatic Frothing Attachment

The Titanium comes equipped with a new stainles steel Turbo-Frother frothing wand. The new design makes great froth every time with no problems. Also, it comes with an automatic frothing attachment. This attachment will drop pre-frothed milk directly into your cup. No matter which attachment you use frothing is a breeze.

Features & Benefits: Care, Maintenance & Other

Water Reservoir

The large removable reservoir holds 60 oz of water; enough for 30 espressos or 10 cups of coffee at a time.

Removable Brew Group

The Gaggia brew group is easy to remove. Just open the front panel and remove with the thumb release lever. This gives you access to everything that brews the coffee. Normal maintenance would include a quick rinse and dry.

Bean Container

Holds 8.5 oz of fresh whole bean coffee - about enough for 30 espressos before refilling.

Removable Dump Box and Drip Tray

The dump box is located inside the machine and is easily accessed from the front by sliding out the drip tray. The digital display will indicate when the tray or the dump box need to be emptied.

Energy Saving Mode

Program the energy saving mode to automatically turn on whenever you desire. This will shut the boiler down but keep the controls on and ready.

Swivel Base

The swivel base makes accessing the different parts of the machine for maintenance, refilling water reservoir and bean hopper easy. Just rotate the machine, no lifting required!

Cycle Count

This feature lets you keep count of how many cups the machine has brewed.

Specifications

Maintenance
Maintenance Alerts: Yes
Descaler Used: Gaggia Descaler
Details
Warranty (Years): 2
Country Of Manufacture: Italy
NSF Certified: No
Recommended Applications: Home
Available Internationally: Yes
Service provided
Repairs By: Whole Latte Love
Contact Number: 888-411-5282
Misc Data
Manufacturer: Gaggia
Model: 90500
Specifications
Dimension - Width (Inches): 11
Dimension - Height (Inches): 14.5
Dimension - Depth (Inches): 16.5
Weight (lbs): 26
Watts: 1250
Volts: 120
Housing
Housing Materials: Plastic
Drip Tray Material: Plastic
Drip Tray Cover Material: Stainless Steel
Removable Hopper: No
Drip Tray Capacity (Oz): 28
Ground Coffee Container Material: Plastic
Drain Line Adaptable: No
Spent Coffee Capacity (Dregs Drawer): 15
Easy To Rotate: Yes
Tall Legs: No
Power Cord Length (Inches): 36
Cup Height
Adjustable Height: Yes
High (Inches): 4.8
Low (Inches): 3.4
One Touch cappuccino
One Touch Cappuccino: No
Frothing Wand
Material: Stainless Steel
Steam Wand Style: Pannarello
Wand Movement: Articulating
Usable Length (Inches): 2.5
Height Off Counter (Inches): 5
Optional Cappucinotore: Standard
Number Of Holes: 1
No Burn Wand: No
Optional Steam Tips Or Wands: No
Water Source
Reservoir Or Plumbed: Reservoir
Reservoir Capacity (Oz): 60
Reservoir Material: Plastic
Removable: Yes
Reservoir Access: Side
Reservoir Removable: Yes
Water Level Visible: Yes
Controls
Adjustable Coffee Strength: Yes
Number Of Grind Settings: 18
Type Of Controls: Push Button
Display Type: LED
Programmable Brewing: Yes
Brewing Light: No
Temperature Control: Yes
Adjustable Coffee Dosage: Yes
Coffee Dosage Quantity: 6-9.0
Cup Volume Control: Yes
Programmable Power On: Yes
Aroma / Flow Control: No
Programmable Power Off: Yes
Auto Shut Off: Yes
Bypass Doser: Yes
Pre-Infusion: Yes
Low Water Warning: Yes
Energy Savings: Yes
Decalcification Warning Indicator: Yes
Multiple Programmability: Yes
Pressure Gauges: No
Brew Temperature Display: No
Cup Warmer
Material: Aluminum
Size (Inches): 10x4
Passive / Active: Active
Brew Group
Material: Plastic
Type: Automatic
Preheat: No
Removable: Yes
Self-Cleaning: No
Boiler Data
Number Of Boilers: 2
Brew And Steam Simultaneously: No
Rapid Steam: Yes
Brew Boiler Data
Brew Boiler Type: Thermoblock
Brew Boiler Watts: 1250
Brew boiler Volume (Oz): Low
Brew Boiler Material: Stainless Steel Lined Aluminum
Brew Boiler Heater Location: External
Insulated: No
Steam Boiler Data
Insulated: Yes
Steam Boiler Type: Thermoblock
Steam Boiler Watts: 1250
Steam Boiler Volume (Oz): Low
Steam Boiler Material: Aluminum
Steam Boiler Heater Location: External
Pump Data
Pump Type: Vibration
Maximum Pressure (Bar): 15 Bar
Self Priming Pump: Yes
Grinder Data
Number Of Grind Settings: 18
Hopper Capacity (Oz): 8.5
Burr Type: Conical
Burr Material: Stainless Steel
Freshness Lid: Yes
Performance
Initial Heat Up (Seconds): 84
Recommended Heat Up Time (Seconds): 84
Brew Temp (F) (2 Oz Shot In Paper Cup): 174
Brew Time for 2 Oz: 10
Brew Temp (F) (8 Oz Shot In Paper Cup): 170
Time To Produce Steam (Seconds): 13
Time To Steam 8 Oz Milk (Seconds): 98
Hot Water Temp 8 Oz (F): 165
Hot Water Time 8 Oz (Seconds): 63
Hot Water Recovery Time (Seconds): 0
Sound Level - Brewing (Db): 61
Sound Level - Grinding (Db): 72

Questions

Josh asked:

Hi, I purchased my gaggia titanium from you in late 2014.  This morning, I have kept getting a "coffee beans empty" error message, despite there being plenty of coffee in the hopper.  I tried stirring it around, and there was no change.  And then I removed the beans, sucked the beans out of the hopper and added just a few beans.  Still nothing.  Any thoughts as to what is wrong?

Answer by Josh:

Thanks, I was able to clear the clog by opening the chute above the brew unit and vacuuming out the coffee grounds without having to recalibrate the machine.  

Answer by Maggie:

Thanks for your post!  Sometimes this can happen, especially with dark/oily beans or if the hopper is over-filled.  I would suggest following the instructions in our video here http://www.youtube.com/watch?v=N0aApA_Lw9I for cleaning and calibrating the grinder, and giving us a call at 1-888-411-5282, option 3, if you need further assistance.  

Just unboxed.  Turned on, got the "ventilate" notice, used the hand pump to prime the machine, that worked, but now all I get is "Rinsing...warming up".  The cup warmer gets toasty, but nothing else.  I cannot select a coffee, espresso, etc.  

The pump is primed and working.  I can get cold water to come through the steam wand (slowly), but that's about it.  No steam.  All of this while the screen says "RInsing...warming up" or "Hot Water...warming up".

 

Answer by Sanfam:

If the machine is stuck reading "Warming Up" and you're only able to pull cold water from then machine, then the issue is most certainly one of the boiler not heating.  The exact cause for this could range from a failed fuse or loose wire to a faulty control board.  I would, in this case, recommend contacting our Technical Support team to discuss your repair or replacement options.

Jimmie asked:

what should I set the grinder at for a strong expresso?

Answer by Maggie:

Thanks for your post!  I'd suggest turning the +/- dial all the way to the plus, and the numeric dial to between 4 and 6, depending on the type of coffee you are using.  The lower the number, the finer the grind.  Also, make sure that the machine is running when you make your adjustments-you're moving the burrs around, and they need to be moving to make sure that any grounds or beans between them move out of the way.  

nanderby asked:

sometimes (and I haven't been able to pinpoint a pattern), after I steam my milk, the steam keeps flowing through the wand after I have shut off the knob.  

Answer by Maggie:

Thanks for the post.  I would suggest first descaling-there might be just a little bit of scale built up inside that steam valve keeping it open.  If that doesn't clear it up, you will likely need a new steam valve-if so, give us a call at 1-888-411-5282, option 3, so that we can assist you.  Technical Support is available Monday through Friday, 9:00 a.m. to 5:00 p.m., and Saturday, 10:00 a.m. to 3:00 p.m., EST.  

Zee asked:

I have only had my unit for a few monthes and its leaking from what looks like the bottom. When I take the drip tray out and such there is water, with a small amount of grounds, on the bottom. I have tried many reccommendations to stop it and everything looks normal, but this is just frustrating as I havent had it long.

Answer by Sanfam:

Where does the water seem to be leaking from? That is, does it appear to be coming from behind the black wall of the machine, or does it seem like they're coming from the brew unit, its spout, or the drip tray?  you also mentioned that there were small groudns in it; Is the water itself tinted the same way as water in the drip tray, or is it largely clear?

ChrisJ asked:

At random intervals, the machine will grind and tamp the coffee, but no coffee is dispensed. The machine has been decalsified / descaled regularly. Any ideas? Is this an early sign of the machine slowly dying? The Titanium is about 7 years old and has been problem free until now.

Answer by Maggie:

Chris, thank you for your post.  It sounds like there might be a few things going on with the machine.  Try this first: http://www.youtube.com/watch?v=N0aApA_Lw9I , and if that doesn't clear up the issue, please call in to Technical Support at 1-888-411-5282, option 3, and we can give you some more suggestions.

Patty asked:

What is the procedure for returning our defective Gaggia Titanium for a full refund ?  

Answer by Sanfam:

If your machine was purchased from us and delivered to you in the last 30 days, please contact Technical Support by phone to troubleshoot your machine.  Any reports of defective merchandise must be reviewed by a member of our technical support team.  They can be reached at 888-411-5282, Option 3, and are glad to help!

Patty asked:

We have moisture under the front plate that is causing the display to malfunction.  Anyone else have this problem and know of a solution.  We have only had this machine a short time. We have tried contacting your support and have found only an abillity to leave a number which we did with no response.  

Answer by Sanfam:

While it's normal for some condensation to collect behind this panel from the steam coming off of this coffee (especially during the cooler, drier winter months), this should dissipate shortly.  What matters more is when the symptom appears (during/after brewing, during/after steaming) and how much is collecting.  Should the problem happen while steaming, make sure that your pitcher isn't circulating hot, steamy air into the underside of the front panel of the machine.  Finally, please try giving us another call at 888-411-5282, option 3.  I'm not quite sure where you ended up, but we don't currently have a voicemail box for our department.  

Andy asked:

Hi there,

I have a Gaggia Titanium Expresson machine and would like to know what kind of ground coffee would work for the bypass doser.  Would Folgers ground coffee work!? Any suggestions. 

 

Thanks,

andy

Answer by Sanfam:

Folgers is ground for drip and would make a terrible drink; Your machine needs coffee ground for Espresso; Not so fine as to be powdery "turkish" coffee, but not so coarse as to be suited for drip or pour-over

Rockmama asked:

Is this a new machine you are selling?  What is manufacturer's warranty?  Added to extended warranty, what is total warranty?

Answer by Nick B:

Hi Rockmama,

This is a new Gaggia Titanium super-automatic espresso machine. The total warranty on this machine is 2 years and is handled by Whole Latte Love. I hope this helps!

Alex asked:

~~→I HAVE PROBLEM WITH MY gaggia titanium.

→most of the time you canot hear the 3banks for the coffee.and is coming only hot water out!!.

i removing the tray and mechanisme ,clean the gound coffee and try .

Answer by Sanfam:

Depending on the problem, it may simply be a matter of needing to clean and calibrate the grinder.  If coffee can't be pulled in or pushed into the dosing chute, the grinder will never think it has ground enough coffee, and won't make the trademark "three bangs" that it does to dispense these grounds into the brew unit.

Should you want to try this, a video of the process can be found here: https://www.youtube.com/watch?v=N0aApA_Lw9I

I think LCS has gotten too much moisture in it from steaming and coffee shots. Now the LCD seems to be damaged. Letters/numbers running together and it's unreadable. 

Answer by Sanfam:

Any time you have damage to a display screen, your best bet is to send the product in for service.  If you wish to do so through us, you can give us a call at 888-411-5282.  

Tom asked:

My wife purchased this Gaggia Titanium super automatic espresso machine for me in December 2012.  Today I tried to decalcify the machine as suggested on the display. After preparing the decalcification agent and pouring it into the water tank, I pressed the decalcify button and then the display said decalcify, fill water tank. The water tank was already filled.  I emptied it, replaced it with plain water, and it still said fill water tank. After repeating the process, it said decalcify, ready for use.  But after trying to decalcify again, it says fill water tank when it is already full.  

I called technical support, was on hold for about an hour, and when I finally got to talk to a person, I was told that someone would call me back.  

I bet if it was a call for sales, I wouldn't have been on hold for long if at all.  One would think that if you wait on hold for an hour, then technical support personnel are busy helping others. But I received no technical support at all.  And I'm still waiting for a call back.  

 The order # is 1368759, placed on 12/6/12.  

I would appreciate some assistance in figuring out how the run the decalcifying agent through my machine since it thinks the water tank is empty for some reason.  

Thank you. 

Tom McGuigan

 

 

Answer by Sanfam:

I'm sorry to hear about the problem you encountered trying to get through to us.  Odds are high, however, that the problem is actually just a bad magnetic float (found on the lower corner inside of the tank underneath a removable rubber plug).  This part can be replaced with no tools, and can be purchased online from the link below.  Just be sure that when installing the replacement, you do so flat-side up.  

http://www.wholelattelove.com/Gaggia/gaggia-9161.112.150.cfm

Answer by Tom:

After 3 days and another call to tech support I did finally get a call back to help with my problem. The perso I spoke to was very friendly and helpful and resolved my problem.  The magnetic float needed replacement. I received a new one by mail in 3 days and easily fixed the problem. Thank you Whole Latte Love!

I got a great deal from you on a refurbished Gaggia Titanium unit. Worked great in making lattes for the first 70 cups. For the last 4 however, the milk steamer has been behaving differently, no longer making a nice head of froth. There *is* steam coming out (and I can't tell if it's less steam or less hot than before), but the milk gets warmed up and stays flat, and while I keep waiting for froth to build up, I "burn" the milk and and the end result tastes awful. I cleaned up the steamer, I don't think there are any obstructions. Any suggestions? Btw we have softened and filtered drinking water, so there is no mineral build up in the water works.

 

Answer by Todd Salzman:

There could be there easy to fix problems that cause this.  First, there is a small air intake hole on the stainless steel fothing sleeve.  It is located about 1/4" blow the top of the sleeve.  Locate this hold and clean it out.   Second, make sure the center part of the frothing sleeve is pushed all the way down.  Use a something such as a chop stick to push it down from the top opening of the frothing sleeve.  Third, make sure the wand on the machine is clean so that when the steam exits the machine is comes straight out. If it comes out sideways it will no work properly.

Answer by Schizoid Man:

Sure enough there is a very tiny vent hole I never noticed, and it was plugged up with dry milk residue. Cleaning this out worked like a charm, great tip, thanks very much!!! Note that this is so small that a pointed toothpick or a paper clip were too blunt, I had to use a sewing needle...

Daniel asked:

Water sensor says no water but it is full

Answer by Todd Salzman:

There is a float in the reservoir that triggers a switch behind the back panel of the machine. Can you please check to see if it floats?  If not go ahead and purchase a new reservoir.  If it is floating there is probably something wrong with the sensor inside the machine and it will have to come in for service.

Jannieokie asked:

Hello,

This morning I put a towell over the top of my coffee maker Gaggia Titanium so the grinding noise would not

wake up my company.  When I took it off there was steam in the display and I don't know if it was there before because I didn't have my contacts on.  Any way the display screen flashed and now the steam is evaporating but the display screen isn't working.   I think I can make expresso through habit but I know it's still under warranty and I want it to be fixed.  What do I do????

Jannieoke :{

Answer by Erik:

Please contact our technical support department at 1-888-411-5282 option 3

k asked:

We've had our titanium a little over a year and this morning the whole thing just shut down in the middle of grinding.  It turned off. We can't get it to turn back on.  The brew unit is stuck in lock position and we can't get that out either.  The manual is not helpful - any chance someone can help?

Thank you...

Missing our coffee...

Answer by Maggie:

That sounds like a couple of different issues, all combining to a need for the machine to come in for repair. If you have not done so already, please contact our Technical Support team at 1-888-411-5282, option 3. Technical Support is available Monday through Friday, 9:00 a.m. to 6:00 p.m., and Saturday, 10:00 a.m. to 3:00 p.m., EST.   

Paul asked:

After almost 6 years and over 6500 cups we got problems with our Gaggia Titanium. It say that a group is blocked and so I first took out the brewer group, cleaned it and checked the video on this site. It works as it should be. The gear, behind this group, stands in the right position. Then I cleaned up the grinder and put everything back together. All of this didn't fix the problem. Does anyone has a tip or better...the solution. 

What exactly happens: After switching on the machine makes a test round, but it sounds if the water can't go out. After a few seconds the machine stops and say that the group is blocked.

Answer by Louis-Jordan:

Thank you for your e-mail. If this happened when using the preground coffee function, it means that too much coffee was dosed into the brew unit. The scoop that comes with the machine for the preground coffee is a little too large if you fill it all the way. You want to use less than a full scoop to prevent this error.

If this happened with the built in grinder, then my first suggestion would be to clean and calibrate the grinder, but you have already done this. You might want to try backing off the aroma setting so that it is more towards the minus and see if it still throws the same error.

Since you said that this happens when you just turn the machine on as well, I suggest thoroughly rinsing the brew unit off with cold water and then clean out any grinds you find in the brew unit chamber. See if you can get to the main "Select Product Ready For Use" screen after doing this. If you can, try running a preground coffee shot without adding any preground coffee. This will run just plain water through the system. If this completes successfully, then your grinder is dosing too much coffee out. If it doesn't complete the cycle, then there is any issue with the brew unit's positioning, or an issue with the brew unit motor.

If these suggestions don't help resolve the behavior, please call our Technical Support at 1-888-411-5282 option 3. Our Technical Support representatives can help you troubleshoot the machine further.

Steve T asked:

I have had my Titanium for a little over 2 months. After almost every grind, I have to manually push the beans into the feeder. They are not just "falling" into the grinder. It doesn't matter if I have a small amount of beans or have it packed to the very top. If I don't push them in, then I get an error message saying that there are no beans.

Answer by Steve T:

The grinder is surrounded by 3 vertival fins that feed the beans into the grinder and on top of these fins is a cap. I removed the cap and that has greatly improved the beans feeding into the grinder. I no loger have to push the beans in before every grind. However, it has not completely alleviated the issue after about 7-8 times the beans stop from going into the grinder. The grinder is not centered in bean hopper. It is way to one side (the front). This means that on 3 sides the bean hopper is quite stepp, but the hopper floor on the far side (the largest section) is not steep enough and the fin on that side, rather than guiding the beans, actually impedes the beans flow into the grinder. I am going to remove that fin as well, which should be the last barrier to keep the beans from falling into the grinder under its own weight.

Adam asked:

This is a follow-up to the last question I posted on the same topic: http://community.wholelattelove.com/questions/3738/gaggia-titanium-inconsistent-brew-times

Thanks, Shane, for responding to that post. But I'm still curious if anyone has experienced inconsistent brew times for the three presets. I still regularly see a difference in the amount of coffee dispensed for, say the "small" coffee", setting after I programmed it. It's as if my preset brew time is ignored, and something else is controlling how much is brewed each time. It's pretty frustrating, because I'm never quite sure how much coffee will be brewed, and therefore what it might taste like.

Any troubleshooting tips would be appreciated!

Answer by Erik:

Tech support can help you troubleshoot this.  Please contact them at 1-888-411-5282 option 3

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