Contact Technical Support

Need help with your machine? We're here to support you in the way that suits you best!

  • START A TECH SUPPORT TICKET

    Having an issue or technical question? Start a tech support ticket and share a few details about your machine and what’s happening. The more information you provide, the faster we can help.

    Start a Ticket

  • BARISTA ASSIST

    Get real-time assistance for your new machine or grinder. Our live coffee education call is designed to walk you through the setup process step-by-step.

    SCHEDULE NOW

Contact Technical Support

Preview our new Technical Support contact form below!  We recommend being signed into your Whole Latte Love customer account to allow us to provide you with the best possible support.

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Technical Support Articles and FAQs

Repairs and Service

Warranty Inquiry

Technical Support Articles by Brand

Need help with your machine? We're here to support you in the way that suits you best! Simply click on a brand below to find your product and access common troubleshooting questions, support articles, diagrams, manuals, and other helpful resources.

Barista Assist Training

Did you just get a new machine and need help learning how to use it? Schedule time with a barista to train you how to use your equipment. Get help dialing in, pulling shots, steaming milk, programming your machine and more. Be sure your equipment is unboxed and ready to brew before scheduling your session.

This call is not intended for troubleshooting. If you need technical support, please visit our brand support library or submit a technical support ticket.

This is a real-time, one-on-one video call with one of our knowledgeable coffee experts.