We're Here to Help
Brewing coffee should be simple and enjoyable, and our team of experts in Rochester, NY are ready to make your experience even better. Call, chat or email, and let us know what’s up.
Have a question about your machine? Chances are we've already answered it.Help Desk
FAQ & Policies
We like to keep shopping simple. You can find all of our policies in one place.Learn More
Have questions about your machine or what coffee best suits your taste? Then give us a call! Our customer service industry is the best in the biz and here to help!
Want to know what machine or coffee best fits your needs? Let our experts help you decide. Contact us by Chat or Phone.
Customer Care Department
Have questions about your order, repair status, shipping & tracking, refunds, or need to set up a repair? Contact us by starting a support ticket.
Need assistance troubleshooting your equipment? Our technical support agents can help! Contact us by starting a support ticket.